My Adventures with Toggle Mobile (Mostly Good)
Jun 18, 2014, 7:17 am
#166
Join Date: Jul 2013
Location: DAY/CMH
Programs: UA MileagePlus
Posts: 2,474
As I understand it, the old-style SIM doesn't have pre-programmed countries on it.
Any advice?
Jun 18, 2014, 10:11 am
#167
FlyerTalk Evangelist
Join Date: Apr 2009
Location: where lions are led by donkeys...
Programs: Lifetime Gold, Global Entry, Hertz PC, and my wallet
Posts: 20,348
At the moment I have two activated old-style Toggle micro-SIMs with credit on them and one unactivated new-style nano-SIM. I've changed phones since I got the micros. My new phone requires a nano. I'm wondering whether I should transfer my account from its micro to the nano or cut the micro down to nano size.
As I understand it, the old-style SIM doesn't have pre-programmed countries on it.
Any advice?
As I understand it, the old-style SIM doesn't have pre-programmed countries on it.
Any advice?
Jun 18, 2014, 10:31 am
#168
Join Date: Jul 2013
Location: DAY/CMH
Programs: UA MileagePlus
Posts: 2,474
If Toggle do a SIM swap then it might be best to go that route - but I have had SIMs cut down to nano size before and not had an issue. So long as you go to someone that has had experience of it then there is not usually an issue, the only danger is if they cut the metal so they need to use the correct cutter.
What I'm wondering about is whether there's any advantage to sticking with the old SIM that didn't come with preloaded countries in the SIM utility's Manual menu.
Jun 18, 2014, 10:55 am
#169
FlyerTalk Evangelist
Join Date: Apr 2009
Location: where lions are led by donkeys...
Programs: Lifetime Gold, Global Entry, Hertz PC, and my wallet
Posts: 20,348
I have a cutter and I've practiced on a spare SIM, so I'd do it myself. Not much to lose, really, given that I've got a brand-new unactivated nano SIM that Toggle sent me. If I ruin the micro, I can just call Toggle to swap my account to the new one.
What I'm wondering about is whether there's any advantage to sticking with the old SIM that didn't come with preloaded countries in the SIM utility's Manual menu.
What I'm wondering about is whether there's any advantage to sticking with the old SIM that didn't come with preloaded countries in the SIM utility's Manual menu.
...
Jul 16, 2014, 8:38 pm
#170
Join Date: Dec 2006
Location: USA
Posts: 3,945
Italy is one of the 20 countries that is being advertised for free incoming calls, but when you do a rate check I get this 
Making calls 0.18£/min
Local calls 0.18£/min
Receiving calls 0.04£/min
Send SMS 0.05£/SMS
Data 0.67£/MB
Making calls 0.18£/min
Local calls 0.18£/min
Receiving calls 0.04£/min
Send SMS 0.05£/SMS
Data 0.67£/MB
Jul 17, 2014, 8:31 am
#171
Moderator, Hertz; FlyerTalk Evangelist
Join Date: Nov 2005
Location: KRK
Programs: UA 1MM, BA GGL, Hyatt Glob, Hilton Diamond and others
Posts: 12,691
I'm using them in the usa and found a interesting way to get free calls even if you call out. Since I have Google voice I just downloaded a callback app. So when I dial out it calls me back within a few seconds. I answer it and it connects the call.
The only downside is that it needs Internet. So I got this paired with my freedompop Hotspot.
Works quite well.
The only downside is that it needs Internet. So I got this paired with my freedompop Hotspot.
Works quite well.
Jul 17, 2014, 8:34 am
#172
Join Date: Feb 2000
Location: Menlo Park, CA, USA
Programs: UA 1MM 0P, AA, DL, *wood, Lifetime FPC Plat., IHG, HHD
Posts: 6,912
I'm using them in the usa and found a interesting way to get free calls even if you call out. Since I have Google voice I just downloaded a callback app. So when I dial out it calls me back within a few seconds. I answer it and it connects the call.
The only downside is that it needs Internet. So I got this paired with my freedompop Hotspot.
Works quite well.
The only downside is that it needs Internet. So I got this paired with my freedompop Hotspot.
Works quite well.
Jul 18, 2014, 12:56 am
#174
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London and Zurich
Programs: AA, BA, Mucci: Sir Roger des Directions Routières, PCR
Posts: 13,609
Using a local number in those territories would produce the 0p/minute rate to receive but that option is not available for Italy.
Jul 18, 2014, 7:49 am
#175
FlyerTalk Evangelist
Join Date: Apr 2009
Location: where lions are led by donkeys...
Programs: Lifetime Gold, Global Entry, Hertz PC, and my wallet
Posts: 20,348
Jul 18, 2014, 7:52 am
#176
Join Date: Dec 2006
Location: USA
Posts: 3,945
I don't think they are blessed with the greatest website design in the world so I would shoot an email to them at [email protected] to confirm.
Jul 18, 2014, 7:53 am
#177
FlyerTalk Evangelist
Join Date: Apr 2009
Location: where lions are led by donkeys...
Programs: Lifetime Gold, Global Entry, Hertz PC, and my wallet
Posts: 20,348
Jul 18, 2014, 7:58 am
#178
Join Date: Dec 2006
Location: USA
Posts: 3,945
I have contacted them via email in the past, so I know what you mean.
Jul 18, 2014, 8:07 am
#179
Join Date: Jul 2013
Location: DAY/CMH
Programs: UA MileagePlus
Posts: 2,474
If you are overcharged and can justify the time, grit your teeth and pursue it with their CS. When they refuse to rectify the matter, request a "deadlock letter to submit to Toggle's alternative dispute resolution scheme." If my experience is any guide, these magic words will nudge them to return the amount they owe you.
Jul 18, 2014, 8:52 am
#180
Join Date: Dec 2006
Location: USA
Posts: 3,945
If you are overcharged and can justify the time, grit your teeth and pursue it with their CS. When they refuse to rectify the matter, request a "deadlock letter to submit to Toggle's alternative dispute resolution scheme." If my experience is any guide, these magic words will nudge them to return the amount they owe you.