Grab car service now in Bangkok (Uber sold to Grab in SE Asia)
#392
Join Date: Sep 2012
Location: SEA
Programs: AS MVPG & BoardRoom
Posts: 289
Hopefully someone will correct me but I think the Grab fare is an estimate only and not a guarantee. Even if a traffic incident occurs that requires a new route or traffic jam, then its only going to amount to $1-$3 USD.
Here is a common practice if you do not use Grab from the airport and instead rely on a taxi. You walk outside and go to an automated voucher machine. The voucher will direct you to a numbered stall with a taxi parked in that stall. The meter will be reset. You will load your belongings in the trunk and the driver will depart the taxi staging area. As soon as he gets 100 meters away, he will tell you he will not use the meter and will quote you a very high flat rate. You can bicker with him but its not possible to get out of the cab at this point so in a respectful tone you will bargain with him briefly. You should not have to pay more than 500 Baht most anywhere in the tourist areas including Sathorn or the River. Part of your negotiation can be who pays the tolls—you or driver.
Grab Private Driver is the best way for the unitiated to get from airport to hotel even if the final fare is slighly higher than Grab quote because it will save you from taxi cab gouging.
And one other thing, the cabs are charged 50 Baht to exit the airport. This is a valid charge.
Here is a common practice if you do not use Grab from the airport and instead rely on a taxi. You walk outside and go to an automated voucher machine. The voucher will direct you to a numbered stall with a taxi parked in that stall. The meter will be reset. You will load your belongings in the trunk and the driver will depart the taxi staging area. As soon as he gets 100 meters away, he will tell you he will not use the meter and will quote you a very high flat rate. You can bicker with him but its not possible to get out of the cab at this point so in a respectful tone you will bargain with him briefly. You should not have to pay more than 500 Baht most anywhere in the tourist areas including Sathorn or the River. Part of your negotiation can be who pays the tolls—you or driver.
Grab Private Driver is the best way for the unitiated to get from airport to hotel even if the final fare is slighly higher than Grab quote because it will save you from taxi cab gouging.
And one other thing, the cabs are charged 50 Baht to exit the airport. This is a valid charge.
#393
FlyerTalk Evangelist
Join Date: Sep 1999
Posts: 12,375
IME, GrabTaxi results in a metered taxi, for which the quote is an estimate. It can go higher based on traffic/routing. The meter is used. And you pay according to the meter.
GrabCar is a firm quote. I think JustGrab is a firm quote as well. (I've gotten a metered taxi using JustGrab, but the meter is not used.)
Pay at the end of the trip.
People take GrabCar from the airport(s) here. There is a slight risk, but I haven't seen any reports of confrontations at the airport recently. The embedded messaging app, with translation, seems to work for arranging a pick-up spot.
The "authorities" (Transport MInistry) seem on a track towards accommodating Grab. One political party (Bhumjai Thai) made inroads running on this, and other modern proposals, but dragging Thailand forward into the future is still a slog.
GrabCar is a firm quote. I think JustGrab is a firm quote as well. (I've gotten a metered taxi using JustGrab, but the meter is not used.)
Pay at the end of the trip.
People take GrabCar from the airport(s) here. There is a slight risk, but I haven't seen any reports of confrontations at the airport recently. The embedded messaging app, with translation, seems to work for arranging a pick-up spot.
The "authorities" (Transport MInistry) seem on a track towards accommodating Grab. One political party (Bhumjai Thai) made inroads running on this, and other modern proposals, but dragging Thailand forward into the future is still a slog.
#394
Suspended
Join Date: Oct 2004
Location: Bay Area
Programs: DL SM, UA MP.
Posts: 12,729
Are GrabTaxi and JustGrab separate apps. from GrabCar or different modes within the same GrabCar app?
I've had GrabCar app. for a long time now but have never actually used it.
Yeah I've heard about taxi mafias in various Asian cities.
They said Grab doesn't offer any particular advantages in Phuket, whereas it is okay in Chiang Mai and maybe better in some instances in Bangkok in case you run into taxis where they don't want to use the meter.
I've had GrabCar app. for a long time now but have never actually used it.
Yeah I've heard about taxi mafias in various Asian cities.
They said Grab doesn't offer any particular advantages in Phuket, whereas it is okay in Chiang Mai and maybe better in some instances in Bangkok in case you run into taxis where they don't want to use the meter.
#395
FlyerTalk Evangelist
Join Date: Sep 1999
Posts: 12,375
#396
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Diamond, Marriott Titanium, Hertz President's Circle, UA Silver, Mobile Passport Unobtanium
Posts: 6,195
Are GrabTaxi and JustGrab separate apps. from GrabCar or different modes within the same GrabCar app?
I've had GrabCar app. for a long time now but have never actually used it.
Yeah I've heard about taxi mafias in various Asian cities.
They said Grab doesn't offer any particular advantages in Phuket, whereas it is okay in Chiang Mai and maybe better in some instances in Bangkok in case you run into taxis where they don't want to use the meter.
I've had GrabCar app. for a long time now but have never actually used it.
Yeah I've heard about taxi mafias in various Asian cities.
They said Grab doesn't offer any particular advantages in Phuket, whereas it is okay in Chiang Mai and maybe better in some instances in Bangkok in case you run into taxis where they don't want to use the meter.
GrabTaxi is the only option with variable pricing, to my knowledge. Everything else is a fixed price quote upfront, less any promo codes you might have. I've been using GrabSUV a lot here in Chiang Mai because the promo code results in a lower fare quote than a regular car. (I don't ever use GrabTaxi since I don't see the point of paying Grab to call a metered taxi for me.)
Grab is a great option in Chiang Mai where taxis refuse to use the meter and songthaew/tuk tuk drivers regularly inflate prices to rip-off visitors.
#397
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,833
I think the 50 baht charge is only if u use the taxi que on the bottom floor - I've never paid or seen it collected when I get a taxi on the departures floor that has just dropped off a customer (altho I did have one driver tell me there was that charge - the the 20 or so others I've taken who agree to use the meter never mentioned it)
#398
Join Date: Sep 2012
Location: SEA
Programs: AS MVPG & BoardRoom
Posts: 289
I think the 50 baht charge is only if u use the taxi que on the bottom floor - I've never paid or seen it collected when I get a taxi on the departures floor that has just dropped off a customer (altho I did have one driver tell me there was that charge - the the 20 or so others I've taken who agree to use the meter never mentioned it)
Here is the official Grab Help page on tolls and fixed fares:
https://help.grab.com/passenger/en-m...,-and-GrabTaxi
#400
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,833
Bolt is sometimes cheaper but when I request they can't find a car
#401
Join Date: Dec 2014
Location: Bangkok
Programs: Marriott Bonvoy Titanium, BAEC Silver, TK Miles & Smiles Elite
Posts: 2,214
Cars now seem to take longer to confirm the ride. They take longer to arrive (with more frequent scenarios where the car is dropping someone off nearby first). It is more often a taxi that turns up - though the pricing and charging is still done through the Grab app. But I still prefer to use Grab compared to flagging down a taxi and getting involved in all that.
I've used Bolt and InDrive in Phuket successfully when Grab was coming up with nonsense. Of course, none of this works effectively in Samui any more where - on the very rare occasion a taxi picks up your request on Grab following the demise of Navigo - you will be charged the extortionate regular taxi fare for your short journey.
#402
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Diamond, Marriott Titanium, Hertz President's Circle, UA Silver, Mobile Passport Unobtanium
Posts: 6,195
Bolt or InDrive is the way to go.
#403
Join Date: Oct 2014
Location: Somewhere between N.A. and S.E.A.
Programs: HHonors / UA M+ / TK M&S Elite
Posts: 370
Bolt is better for price but getting a driver in a reasonable amount of time is near impossible. Oftentimes, I've already got a cab off the street and the bolt app is still searching.
Nearly all of my trips start near victory monument and end either in promphong or sathorn areas.