ROP Program changes
Jan 1, 2020 | 10:10 pm
#181
FlyerTalk Evangelist
Join Date: Mar 2005
Location: WLG/BKK
Programs: NZ Koru Plat, TG*G, QF G, Accor Plat
Posts: 12,896
Hmmmm, the M&M status at 35k you mention is FTL or *S, not Senator or *G.
So, some benefits like lounge access etc are only if you fly with Lufthansa Group, but not much good outside that.....
So, some benefits like lounge access etc are only if you fly with Lufthansa Group, but not much good outside that.....
Jan 1, 2020 | 10:19 pm
#182
Join Date: Jul 2018
Programs: Thai, Hyatt
Posts: 49
edit: On reflection, Asiana may be the best option instead of LH or TK. 40k miles over 24 months is pretty generous to get to Diamond.
Last edited by Jeff Kerr; Jan 2, 2020 at 12:46 am
Jan 2, 2020 | 6:38 pm
#183
Join Date: Jun 2008
Programs: TK*G (E+), IHG Plat Ambassador
Posts: 7,884
You need to fly on M&M integrated carriers (LH Group/OU/LO plus maybe LG) and access is only to own lounges. Example: WAW-FRA access to LO lounge (own lounge), BKK-FRA no lounge access as there is no LH lounge and other carriers treat you as *S and not *G (and no lounge access for *S).
Last edited by TPJ; Jan 3, 2020 at 9:42 am Reason: gramar
Jan 2, 2020 | 6:58 pm
#184
Join Date: Jul 2018
Programs: Thai, Hyatt
Posts: 49
Ahh, ok. Thanks. Their websie was a bit vague. They had star alliance lounges as accessible.
Jan 4, 2020 | 9:46 pm
#185
Join Date: Mar 2011
Location: HKT
Programs: TK G
Posts: 122
I fly a lot of longhaul to Africa via TK. I'd be curious if you could share your reasons for swapping to TK? I want to ditch TG thanks to the horrible redemption rates, but looking at the TK redemption charts, they don't look any better. Any advice would be appreciated!!
IMO TKs redemption chart is also better than TGs.
Communication by E-Mail is OK with TK (did not call them yet though).
I would not go with Asiana, customers service & webpage are horrible. Tried to call them for a week at BKK office, apart from the automatic welcome message, there was no reply. My emails were also never replied.
But if flying a lot with TG and/or living in Thailand and getting enough miles to get TG G, I would stick with TG, just more convenient to contact them/using the miles etc
Jan 4, 2020 | 9:56 pm
#186
Join Date: Mar 2011
Location: HKT
Programs: TK G
Posts: 122
For 35k you get almost *G with other *Members, dont bother to each M&M FTL status..
Feb 23, 2020 | 6:32 am
#187
Join Date: Feb 2020
Programs: TG ROP
Posts: 5
Hi,
After many years being faithful to TG ROP as a Gold member, the last program devaluation led me to start thinking of Asiana FFP.
Although there are quite a lot of information on the web, I did not find any matching advantage with Asiana to some of ROP ones, like GUP 1/2 or "Birthday" half-miles award redemption.
Do you know if similar advantages do exist with Asiana FFP ?
The most interesting being GUP
Thanks
After many years being faithful to TG ROP as a Gold member, the last program devaluation led me to start thinking of Asiana FFP.
Although there are quite a lot of information on the web, I did not find any matching advantage with Asiana to some of ROP ones, like GUP 1/2 or "Birthday" half-miles award redemption.
Do you know if similar advantages do exist with Asiana FFP ?
The most interesting being GUP
Thanks
Feb 23, 2020 | 10:18 pm
#188
FlyerTalk Evangelist
Join Date: Mar 2005
Location: WLG/BKK
Programs: NZ Koru Plat, TG*G, QF G, Accor Plat
Posts: 12,896
Hi,
After many years being faithful to TG ROP as a Gold member, the last program devaluation led me to start thinking of Asiana FFP.
Although there are quite a lot of information on the web, I did not find any matching advantage with Asiana to some of ROP ones, like GUP 1/2 or "Birthday" half-miles award redemption.
Do you know if similar advantages do exist with Asiana FFP ?
The most interesting being GUP
Thanks
After many years being faithful to TG ROP as a Gold member, the last program devaluation led me to start thinking of Asiana FFP.
Although there are quite a lot of information on the web, I did not find any matching advantage with Asiana to some of ROP ones, like GUP 1/2 or "Birthday" half-miles award redemption.
Do you know if similar advantages do exist with Asiana FFP ?
The most interesting being GUP
Thanks
I think you should this on the Asiana board rather than here. I haven’t heard of similar benefits of the Asiana program, but there might be other benefits... and so much depends on your flying pattern.
Feb 24, 2020 | 2:18 pm
#189
Join Date: Feb 2020
Programs: TG ROP
Posts: 5
Welcome to your first post on FlyerTalk. Yes, I agree is is a dilemma after the terrible devaluation of ROP, where you might change.
I think you should this on the Asiana board rather than here. I havent heard of similar benefits of the Asiana program, but there might be other benefits... and so much depends on your flying pattern.
I think you should this on the Asiana board rather than here. I havent heard of similar benefits of the Asiana program, but there might be other benefits... and so much depends on your flying pattern.
Really, the GUP are good value for me, as I usually book CDG/BKK/SYD (or BNE/MEL) that way
Mar 7, 2020 | 8:12 pm
#190
Join Date: Oct 2015
Posts: 126
Well, I havent been on the board for quite a while. This thread makes for interesting reading.
After gaining Platinum status with TG, I have seen flight cuts, the decimation of ROP, and as an aside the absolute wipeout of my Amex Platinum card earnings due to their restructure, which for me worked hand in hand with my travel on Thai. I have come to the conclusion these big companies mainly rely on complacency and reluctance to change from their customers, in order to keep them. I have spent the last year winding down my ROP points and have under 200,000 left plus one PUP.
I decided a few months ago to stop being complacent, reluctant to change, and above all else stop being loyal to one brand when that loyalty has stopped paying dividends. I was in the thai Airways first class lounge at Suvarnhabumi about two weeks ago, and they have about halved the size of the menu. No steak anymore. That really brought home the cost cutting going on with their most premium customers.
I cancelled my Amex card yesterday, and will move to another Star Alliance FF program once I have exhausted my ROP points. I will then buy my tickets based purely on cost, and look at simply maintaining a gold level with whatever program I ultimately decide to utilise.
From the Harvard Business Review:
Depending on which study you believe, and what industry youre in, acquiring a new customer is anywhere from five to 25 times more expensive than retaining an existing one. It makes sense: you dont have to spend time and resources going out and finding a new client you just have to keep the one you have happy. If youre not convinced that retaining customers is so valuable, consider research done by Frederick Reichheld of Bain & Company (the inventor of the net promoter score) that shows increasing customer retention rates by 5% increases profits by 25% to 95%.
My two cents worth,
Main Wheel
After gaining Platinum status with TG, I have seen flight cuts, the decimation of ROP, and as an aside the absolute wipeout of my Amex Platinum card earnings due to their restructure, which for me worked hand in hand with my travel on Thai. I have come to the conclusion these big companies mainly rely on complacency and reluctance to change from their customers, in order to keep them. I have spent the last year winding down my ROP points and have under 200,000 left plus one PUP.
I decided a few months ago to stop being complacent, reluctant to change, and above all else stop being loyal to one brand when that loyalty has stopped paying dividends. I was in the thai Airways first class lounge at Suvarnhabumi about two weeks ago, and they have about halved the size of the menu. No steak anymore. That really brought home the cost cutting going on with their most premium customers.
I cancelled my Amex card yesterday, and will move to another Star Alliance FF program once I have exhausted my ROP points. I will then buy my tickets based purely on cost, and look at simply maintaining a gold level with whatever program I ultimately decide to utilise.
From the Harvard Business Review:
Depending on which study you believe, and what industry youre in, acquiring a new customer is anywhere from five to 25 times more expensive than retaining an existing one. It makes sense: you dont have to spend time and resources going out and finding a new client you just have to keep the one you have happy. If youre not convinced that retaining customers is so valuable, consider research done by Frederick Reichheld of Bain & Company (the inventor of the net promoter score) that shows increasing customer retention rates by 5% increases profits by 25% to 95%.
My two cents worth,
Main Wheel
Mar 11, 2020 | 7:00 am
#194
Join Date: Jul 2009
Location: VZ
Programs: M&M, ROP, KrisFlyer
Posts: 1,028
Mar 15, 2020 | 7:18 pm
#195
Join Date: Nov 2016
Location: SE ASIA
Programs: SQ KF GO, OZ GO, QR PC PLAT, TG ROP SL, LCAH SL, IHG SPIRE, Marriott BONVOY GO, HILTON GO
Posts: 650
Well, I havent been on the board for quite a while. This thread makes for interesting reading.
After gaining Platinum status with TG, I have seen flight cuts, the decimation of ROP, and as an aside the absolute wipeout of my Amex Platinum card earnings due to their restructure, which for me worked hand in hand with my travel on Thai. I have come to the conclusion these big companies mainly rely on complacency and reluctance to change from their customers, in order to keep them. I have spent the last year winding down my ROP points and have under 200,000 left plus one PUP.
I decided a few months ago to stop being complacent, reluctant to change, and above all else stop being loyal to one brand when that loyalty has stopped paying dividends. I was in the thai Airways first class lounge at Suvarnhabumi about two weeks ago, and they have about halved the size of the menu. No steak anymore. That really brought home the cost cutting going on with their most premium customers.
I cancelled my Amex card yesterday, and will move to another Star Alliance FF program once I have exhausted my ROP points. I will then buy my tickets based purely on cost, and look at simply maintaining a gold level with whatever program I ultimately decide to utilise.
From the Harvard Business Review:
Depending on which study you believe, and what industry youre in, acquiring a new customer is anywhere from five to 25 times more expensive than retaining an existing one. It makes sense: you dont have to spend time and resources going out and finding a new client you just have to keep the one you have happy. If youre not convinced that retaining customers is so valuable, consider research done by Frederick Reichheld of Bain & Company (the inventor of the net promoter score) that shows increasing customer retention rates by 5% increases profits by 25% to 95%.
My two cents worth,
Main Wheel
After gaining Platinum status with TG, I have seen flight cuts, the decimation of ROP, and as an aside the absolute wipeout of my Amex Platinum card earnings due to their restructure, which for me worked hand in hand with my travel on Thai. I have come to the conclusion these big companies mainly rely on complacency and reluctance to change from their customers, in order to keep them. I have spent the last year winding down my ROP points and have under 200,000 left plus one PUP.
I decided a few months ago to stop being complacent, reluctant to change, and above all else stop being loyal to one brand when that loyalty has stopped paying dividends. I was in the thai Airways first class lounge at Suvarnhabumi about two weeks ago, and they have about halved the size of the menu. No steak anymore. That really brought home the cost cutting going on with their most premium customers.
I cancelled my Amex card yesterday, and will move to another Star Alliance FF program once I have exhausted my ROP points. I will then buy my tickets based purely on cost, and look at simply maintaining a gold level with whatever program I ultimately decide to utilise.
From the Harvard Business Review:
Depending on which study you believe, and what industry youre in, acquiring a new customer is anywhere from five to 25 times more expensive than retaining an existing one. It makes sense: you dont have to spend time and resources going out and finding a new client you just have to keep the one you have happy. If youre not convinced that retaining customers is so valuable, consider research done by Frederick Reichheld of Bain & Company (the inventor of the net promoter score) that shows increasing customer retention rates by 5% increases profits by 25% to 95%.
My two cents worth,
Main Wheel
And if you were booking flights based on cost, then it wouldn't necessarily all be *A carriers, would it?