Mar 10, 2018, 12:52 am
Last edit by: Tokyoite
Direct copy of the first post by @pogonation.
FAQ: Royal First Class Lounge and Royal Orchid Spa information and access.
Thought with the number of FCL and Spa questions littering this board it might be worth making a sticky with all the available information and also provide a place for members to ask their questions. Please let me know if you think it is a good idea and please let me know if any of the information I have included is wrong or if you feel anything else needs to be added.
Thai Airways Royal First Class Lounge
Link to webpage: FCL
Link to pictures courtesy of lounge guide.net: FCL pictures
Royal First Lounge at Concourse D, Level 3 - 1,400 sq.m. has been allocated for Royal First Class passengers with the capacity to accommodate 134 passengers at one time.
Opening hours: 05:00 am. – 01:00 am.
Facilities:
• 2 VIP Rooms
• 6 Private Corners
• 22 Seated A-la-Carte Dining Room
• Wi-fi Internet Corner with 4 PCs
• Slumber Rooms
• Shower Suites
• Toilets with Wheelchair Accessible
• TG First Class Check-in Facility
• Smoking lounge
Lounge access rules:
Departures in TG or *A F from BKK = FCL access
TG F Arrival connecting to international TG C/Y = FCL access
TG F Arrival connecting to *A C = No FCL access
TG F arrival connecting to domestic TG C = officially no FCL access, however some people have been granted access in this situation.
*A F arrival connecting to TG C or *A C = no FCL access
1 guest is allowed when departing in TG F or *A F
Q: If arriving in TG F and departing in TG C the following day, will I get access to the F lounge?
A: Offically the answer is no as you need a same day ticket, however some people have been granted access in this situation. So very much a YMMV situation.
Q: If arriving in TG F and staying in BKK, is it possible to use the TG F lounge as an arrivals lounge?
A: Unfortunately this is not allowed, although exceptions have been made before. So officially it's not allowed, but there is no harm in asking.
Thai Airways Royal Orchid Spa
Link to webpage: Spa
Royal Orchid Spa at Concourse D, level 3 – 667 sq.m. is primarily designed to serve Royal First and Royal Silk Class passengers with full ranges of spa services.
Opening hours: 06:00 am. – 11:30 pm.
General Facilities:
• 32 Seated Lounge Area
• Healthy Snack
• Hot/Cold Herbal Drink
First Class Zone Facilities:
• 3 Touch Of Silk Suites (Body Massage)
• 6 Neck & Shoulder or Relaxing Foot Massage Corners
• 2 Steam Rooms
• 2 Sauna Rooms
• 4 Shower Rooms
• Toilets
Silk Class Zone Facility:
• 8 Neck & Shoulder or Relaxing Foot Massage Corners
Treatment Menu:
• Touch Of Silk Massage (Full body oil massage - 60 minutes for First Class only) – Ler's start your journey with a relaxing Touch of Silk full body oil massage. Delivered with the unique 'Thai touch', this massage will help to prepare your body for your onward flight by increasing blood circulation as well as relieving muscular tension and helping to provide the necessary hydration for your skin. On leaving the massage you will be left with an overall sense of well-being and total relaxation.
• Neck & Shoulder Massage (30 minutes) – This is a great massage for passengers who are stressed, work at the computer too much or don't relax well. Neck and shoulder problems from routine activities are among the most common area for massage therapists to address. Using specific techniques the therapist will work to loosen tight muscles around the neck and shoulders whilst simultaneously assessing how much tension is held in the body and how best to release it. You will board your flight feeling more relaxed and a little lighter on the shoulders.
• Relaxing Hand Massage (30 minutes) – Are your hands tired from all that clicking, driving, messaging and typing? If so, how about offering them a break and giving them a massage they truly deserve? By massaging the major channels/meridians of the arms and reflex points in the hands, this deep hand massage is designed to thoroughly release tension that accumulates in the hands and arms from our daily tasks. finishing with warm towels for both arms encourage muscle relaxation; this treatment can help to deliver a total sense of relaxation.
• Relaxing Foot Massage (30 minutes) – Let's help prepare your feet for your onward journey, by taking the weight of them and giving them a relaxing massage that they truly deserve. Foot massage is a well-known relaxation therapy to help take care of tired feet. With the gentle touch of the therapists' hands, a sense of overall relaxation is induced. Deeper pressure by the fingers will help to stimulate your vital organs.
Spa access rules:
TG F departure = F spa access
*A F departures = No spa access
TG C departures = C spa access
*A C departures = No spa access
TG F arrival connecting to TG C = C spa access, however some people have been offered F spa access in this scenario
No guest are allowed regardless of class of travel
Q: Is it possible to book the spa treatment in advance?
A: No. You can book at First class check-in, at the FCL or the Spa itself - they will indicate the approx waiting time if more than a few minutes.
I have had some PMs from newer members who are confused by some of the abbreviations on this post. If you need help understanding them, FT has a great tool for looking up their meanings in the FT glossary.
Thai Airways Royal First Class Lounge
Link to webpage: FCL
Link to pictures courtesy of lounge guide.net: FCL pictures
Royal First Lounge at Concourse D, Level 3 - 1,400 sq.m. has been allocated for Royal First Class passengers with the capacity to accommodate 134 passengers at one time.
Opening hours: 05:00 am. – 01:00 am.
Facilities:
• 2 VIP Rooms
• 6 Private Corners
• 22 Seated A-la-Carte Dining Room
• Wi-fi Internet Corner with 4 PCs
• Slumber Rooms
• Shower Suites
• Toilets with Wheelchair Accessible
• TG First Class Check-in Facility
• Smoking lounge
Lounge access rules:
Departures in TG or *A F from BKK = FCL access
TG F Arrival connecting to international TG C/Y = FCL access
TG F Arrival connecting to *A C = No FCL access
TG F arrival connecting to domestic TG C = officially no FCL access, however some people have been granted access in this situation.
*A F arrival connecting to TG C or *A C = no FCL access
1 guest is allowed when departing in TG F or *A F
Q: If arriving in TG F and departing in TG C the following day, will I get access to the F lounge?
A: Offically the answer is no as you need a same day ticket, however some people have been granted access in this situation. So very much a YMMV situation.
Q: If arriving in TG F and staying in BKK, is it possible to use the TG F lounge as an arrivals lounge?
A: Unfortunately this is not allowed, although exceptions have been made before. So officially it's not allowed, but there is no harm in asking.
Thai Airways Royal Orchid Spa
Link to webpage: Spa
Royal Orchid Spa at Concourse D, level 3 – 667 sq.m. is primarily designed to serve Royal First and Royal Silk Class passengers with full ranges of spa services.
Opening hours: 06:00 am. – 11:30 pm.
General Facilities:
• 32 Seated Lounge Area
• Healthy Snack
• Hot/Cold Herbal Drink
First Class Zone Facilities:
• 3 Touch Of Silk Suites (Body Massage)
• 6 Neck & Shoulder or Relaxing Foot Massage Corners
• 2 Steam Rooms
• 2 Sauna Rooms
• 4 Shower Rooms
• Toilets
Silk Class Zone Facility:
• 8 Neck & Shoulder or Relaxing Foot Massage Corners
Treatment Menu:
• Touch Of Silk Massage (Full body oil massage - 60 minutes for First Class only) – Ler's start your journey with a relaxing Touch of Silk full body oil massage. Delivered with the unique 'Thai touch', this massage will help to prepare your body for your onward flight by increasing blood circulation as well as relieving muscular tension and helping to provide the necessary hydration for your skin. On leaving the massage you will be left with an overall sense of well-being and total relaxation.
• Neck & Shoulder Massage (30 minutes) – This is a great massage for passengers who are stressed, work at the computer too much or don't relax well. Neck and shoulder problems from routine activities are among the most common area for massage therapists to address. Using specific techniques the therapist will work to loosen tight muscles around the neck and shoulders whilst simultaneously assessing how much tension is held in the body and how best to release it. You will board your flight feeling more relaxed and a little lighter on the shoulders.
• Relaxing Hand Massage (30 minutes) – Are your hands tired from all that clicking, driving, messaging and typing? If so, how about offering them a break and giving them a massage they truly deserve? By massaging the major channels/meridians of the arms and reflex points in the hands, this deep hand massage is designed to thoroughly release tension that accumulates in the hands and arms from our daily tasks. finishing with warm towels for both arms encourage muscle relaxation; this treatment can help to deliver a total sense of relaxation.
• Relaxing Foot Massage (30 minutes) – Let's help prepare your feet for your onward journey, by taking the weight of them and giving them a relaxing massage that they truly deserve. Foot massage is a well-known relaxation therapy to help take care of tired feet. With the gentle touch of the therapists' hands, a sense of overall relaxation is induced. Deeper pressure by the fingers will help to stimulate your vital organs.
Spa access rules:
TG F departure = F spa access
*A F departures = No spa access
TG C departures = C spa access
*A C departures = No spa access
TG F arrival connecting to TG C = C spa access, however some people have been offered F spa access in this scenario
No guest are allowed regardless of class of travel
Q: Is it possible to book the spa treatment in advance?
A: No. You can book at First class check-in, at the FCL or the Spa itself - they will indicate the approx waiting time if more than a few minutes.
I have had some PMs from newer members who are confused by some of the abbreviations on this post. If you need help understanding them, FT has a great tool for looking up their meanings in the FT glossary.
FAQ: Royal First Class Lounge and Royal Orchid Spa information and access.
Mar 2, 2019, 8:42 pm
#1443
FlyerTalk Evangelist
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Gold
Posts: 10,211
I am always cautious about providing advice ogf this nature - and if doing so would provide a clue on the approximate pronounciation. For example, in both examples posted, I would suggest that ‘tam’ could be wrongly pronounced by a novice with it rhyming with ‘am’ ( as in ‘jam’), whereas the sound is more similar to ‘tum’ as in ‘tummy’.
For what it is worth, my suggestion for a firm massage would be:
kor nuat rang, khrup (literally “may I have - massage - firm/strong - please”)
kor (or kaw) sounds like ‘or’ in corn
nuat sounds like noo-ut, with noo as in ‘boo’ and ut as in ‘but’. soft ‘t’ and spoken quickly
rang (or raeng) sound like the telephone ‘rang’, with the ‘a’ sounding a bit like ‘air’
khrup ( or khrap) sounds like the up in ‘cup’
It would usually be ok to simply say “rang, khrap” - since Thai is wonderfully contextual and allows you to drop unnecessary verbage (you are about to have a massage after all). If you wanted just a lttle firmer you can add in ‘noi’ (sounds like toy) to say “raeng noi, khrup”.
And since there are 1000 ways to skin a cat, there are many other ways to ask the same (or nearly the same) thing.
For what it is worth, my suggestion for a firm massage would be:
kor nuat rang, khrup (literally “may I have - massage - firm/strong - please”)
kor (or kaw) sounds like ‘or’ in corn
nuat sounds like noo-ut, with noo as in ‘boo’ and ut as in ‘but’. soft ‘t’ and spoken quickly
rang (or raeng) sound like the telephone ‘rang’, with the ‘a’ sounding a bit like ‘air’
khrup ( or khrap) sounds like the up in ‘cup’
It would usually be ok to simply say “rang, khrap” - since Thai is wonderfully contextual and allows you to drop unnecessary verbage (you are about to have a massage after all). If you wanted just a lttle firmer you can add in ‘noi’ (sounds like toy) to say “raeng noi, khrup”.
And since there are 1000 ways to skin a cat, there are many other ways to ask the same (or nearly the same) thing.
Last edited by Thai-Kiwi; Mar 2, 2019 at 8:52 pm
Mar 2, 2019, 9:04 pm
#1445
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,337
in my humble opinion both ways are possible as well as Thai-Kiwi's alternative; his advises for a correct pronouciation are good
and I would say: นวดหนักได้ครับ Nuat nak dai khrab! nak means hard, heavy
Only someone with Thai as mother language could say which is ok and which not
and I would say: นวดหนักได้ครับ Nuat nak dai khrab! nak means hard, heavy
Only someone with Thai as mother language could say which is ok and which not
Mar 3, 2019, 1:05 am
#1446
Join Date: Jan 2011
Location: HKG • Ex SFO, NYC
Programs: UA 1K, AA EXP; Marriott Amb; Hyatt Globalist; Shangri-la Diamond; IHG SpireAmb; Hilton D; Accor G
Posts: 3,319
Quick report on my recent visit to the TG F spa:
Arrived around 6am for my 8am flight and asked about the massage at check-in (per above recommendation). No issues with availability at all, though they suggested I go straight to the spa, so I was taken by cart straight to the spa. The massage itself lasted the whole hour, was done without oil as per my request. They gave me light PJ-like clothes to wear for the massage. Was quite good overall, a solid 3.5/5.
Timing was rather tight, so I had a grand total of 5min in the lounge after to catch the flight.
Arrived around 6am for my 8am flight and asked about the massage at check-in (per above recommendation). No issues with availability at all, though they suggested I go straight to the spa, so I was taken by cart straight to the spa. The massage itself lasted the whole hour, was done without oil as per my request. They gave me light PJ-like clothes to wear for the massage. Was quite good overall, a solid 3.5/5.
Timing was rather tight, so I had a grand total of 5min in the lounge after to catch the flight.
Mar 3, 2019, 6:34 am
#1450
Join Date: Sep 2009
Location: Global
Posts: 5,998
I am always cautious about providing advice ogf this nature - and if doing so would provide a clue on the approximate pronounciation. For example, in both examples posted, I would suggest that ‘tam’ could be wrongly pronounced by a novice with it rhyming with ‘am’ ( as in ‘jam’), whereas the sound is more similar to ‘tum’ as in ‘tummy’.
For what it is worth, my suggestion for a firm massage would be:
kor nuat rang, khrup (literally “may I have - massage - firm/strong - please”)
kor (or kaw) sounds like ‘or’ in corn
nuat sounds like noo-ut, with noo as in ‘boo’ and ut as in ‘but’. soft ‘t’ and spoken quickly
rang (or raeng) sound like the telephone ‘rang’, with the ‘a’ sounding a bit like ‘air’
khrup ( or khrap) sounds like the up in ‘cup’
It would usually be ok to simply say “rang, khrap” - since Thai is wonderfully contextual and allows you to drop unnecessary verbage (you are about to have a massage after all). If you wanted just a lttle firmer you can add in ‘noi’ (sounds like toy) to say “raeng noi, khrup”.
And since there are 1000 ways to skin a cat, there are many other ways to ask the same (or nearly the same) thing.
For what it is worth, my suggestion for a firm massage would be:
kor nuat rang, khrup (literally “may I have - massage - firm/strong - please”)
kor (or kaw) sounds like ‘or’ in corn
nuat sounds like noo-ut, with noo as in ‘boo’ and ut as in ‘but’. soft ‘t’ and spoken quickly
rang (or raeng) sound like the telephone ‘rang’, with the ‘a’ sounding a bit like ‘air’
khrup ( or khrap) sounds like the up in ‘cup’
It would usually be ok to simply say “rang, khrap” - since Thai is wonderfully contextual and allows you to drop unnecessary verbage (you are about to have a massage after all). If you wanted just a lttle firmer you can add in ‘noi’ (sounds like toy) to say “raeng noi, khrup”.
And since there are 1000 ways to skin a cat, there are many other ways to ask the same (or nearly the same) thing.
To be honest, I do not know of a single way to skin a cat.
Mar 3, 2019, 9:28 pm
#1453
FlyerTalk Evangelist
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Gold
Posts: 10,211
I am tempted to ask Mrs TK to ‘mark the homework’ of the submissions posted here so far, but since it is drifting somewhat off-topic into a kind of language class, I think best to get back to more focussed/helpful discussions on the F Lounge and Spa.
Besides, given the inconsistency of transliteration between Thai and English (ie Thai script to English letters and vv), despite an ‘official’ system, there will be no agreed answer!
Besides, given the inconsistency of transliteration between Thai and English (ie Thai script to English letters and vv), despite an ‘official’ system, there will be no agreed answer!
Mar 3, 2019, 11:28 pm
#1454
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,337
I am tempted to ask Mrs TK to ‘mark the homework’ of the submissions posted here so far, but since it is drifting somewhat off-topic into a kind of language class, I think best to get back to more focussed/helpful discussions on the F Lounge and Spa.
Besides, given the inconsistency of transliteration between Thai and English (ie Thai script to English letters and vv), despite an ‘official’ system, there will be no agreed answer!
Besides, given the inconsistency of transliteration between Thai and English (ie Thai script to English letters and vv), despite an ‘official’ system, there will be no agreed answer!
in opposite to Chinese (Pinyin), Thai lacks an official system. Some transliterate more according to sound, others character by character, some differentiate between t and th, k and kh etc. others not...
Mar 3, 2019, 11:40 pm
#1455
FlyerTalk Evangelist
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Gold
Posts: 10,211
The RGTS (Royal Thai General System) per the linked 'decree' from Government web: http://www.ratchakitcha.soc.go.th/DA...2/D/037/11.PDF
Of course, when I studied Thai for a few months, the school (AUA) offered a different system.... this IS Thailand after all