Feb 28, 2017, 6:34 pm
Last edit by: aztimm
AUS / Austin-Bergstrom International Airport
AA Forum: AUS-Bergstrom Internation Airport thread
BA Forum: Thread about AUS-LHR Service
Hertz at AUS: Austin Bergstrom Airport
Valet Parking at Austin-Bergstrom
AUS Ready for 747 Charters
International Arrivals at AUS
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AUS Airport General Questions [master thread]
Mar 8, 2023, 1:17 pm
#61
Join Date: Feb 2017
Location: Austin, TX
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Yes, unfortunately everyone from the BA flight gets funneled through CBP (if you have Global Entry just use a kiosk, then go to an agent), then you have to exit. You'll have to keep walking down past baggage claim for a bit, then take the escalators up to re-clear security. With GE and Clear, it shouldn't take you more than 15 minutes. There is a surprisingly amount of walking involved from the aircraft to the CBP / baggage claim area.
If you are flying BA in a premium cabin (business or F), you should get access to the AA lounge. But otherwise, you won't have lounge access. I'd recommend going to the outside viewing area (follow signs for the DL lounge, it is right next to it), and hang out there, maybe pick up something to eat/drink before heading out.
If you are flying BA in a premium cabin (business or F), you should get access to the AA lounge. But otherwise, you won't have lounge access. I'd recommend going to the outside viewing area (follow signs for the DL lounge, it is right next to it), and hang out there, maybe pick up something to eat/drink before heading out.
Chase Sapphire Terrace Coming to Austin
Chase will be opening a new Sapphire Terrace on March 20, 2023. The Sapphire Terrace will be different from a traditional lounge as the majority of the space will be outdoors, taking over the deck that was previously open to the public. The space is expected to have complimentary local alcoholic beverages, non-alcoholic drinks, grab and go food, as well as games like shuffleboard. It is expected to be open from 10:00a-8:00p daily. The Sapphire Terrace will be located between Gates 1 and 2, near the entrance to the Delta Sky Club.
Mar 8, 2023, 1:19 pm
#62
Moderator: American AAdvantage, Travel Safety/Security & Texas, FlyerTalk Evangelist
Original Poster
Join Date: Sep 2006
Location: AUS / GRK
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Posts: 13,492
AA and WN both arrive at T4 at PHX, but they use different concourses (just so you know).
Mar 8, 2023, 1:21 pm
#63
Moderator: American AAdvantage, Travel Safety/Security & Texas, FlyerTalk Evangelist
Original Poster
Join Date: Sep 2006
Location: AUS / GRK
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Outside viewing area is closed and becoming a Chase Sapphire Lounge
Chase Sapphire Terrace Coming to Austin
Chase Sapphire Terrace Coming to Austin
Mar 8, 2023, 1:33 pm
#64
Join Date: Feb 2017
Location: Austin, TX
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I was surprised too. The airport tweeted a few days ago that something was happening with the space, but this wasn't what I was expecting
Aug 25, 2023, 2:01 am
#66
Join Date: Oct 2003
Location: TX, USA
Programs: AA DL UR AGR
Posts: 191
On a previous ex-AUS trip I was held up for 90min in PreCheck thanks to the new X-ray scanners. Prior to that it had never been more than 5-10min at the midway security checkpoint for a midday flight. Have security delays reverted back to normal, are they still crazy long, or something in-between?
Aug 25, 2023, 9:17 am
#67
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On a previous ex-AUS trip I was held up for 90min in PreCheck thanks to the new X-ray scanners. Prior to that it had never been more than 5-10min at the midway security checkpoint for a midday flight. Have security delays reverted back to normal, are they still crazy long, or something in-between?
David
Aug 25, 2023, 11:21 am
#68
Moderator: American AAdvantage, Travel Safety/Security & Texas, FlyerTalk Evangelist
Original Poster
Join Date: Sep 2006
Location: AUS / GRK
Programs: AA, HHonors, Hertz
Posts: 13,492
On a previous ex-AUS trip I was held up for 90min in PreCheck thanks to the new X-ray scanners. Prior to that it had never been more than 5-10min at the midway security checkpoint for a midday flight. Have security delays reverted back to normal, are they still crazy long, or something in-between?
Of course if your flight is before 9am, just plan for security to be a mess, and if it isn't count it as a blessing. With all of the ~5am flights out of AUS, I don't understand why security doesn't open until 4am (well I'm sure it is connected to money).
Sep 11, 2023, 8:42 am
#69
Join Date: Oct 2006
Location: SFO
Programs: AS MVP, Hilton Diamond, Marriot LTG
Posts: 614
the reviews for Avis and hertz at the airport are really bad (even compared to other locations), are they true in flyertalkers opinnions? Is there a rental agency that is good by comparison? have a short biz trip to Austin coming up next month
Mar 15, 2024, 6:49 am
#70
Join Date: Aug 2017
Posts: 1,399
I then get told "it's because you have too many items close together in your bag!". You couldn't make it up.
I find security at AUS quicker down the area where Delta has check-in, but far slower where AA check-in is located.
Mar 15, 2024, 6:55 am
#71
Join Date: Aug 2017
Posts: 1,399
I've often waited 45 minutes at the Preferred unit as they are so slow. I often also hear of people who go to their pre-assigned bay to find no car and ask what should they do.....to be told "sir, join the back of the (long) queue like everyone else!" so that also seems a common occurrence, too. Happened to me, once.
Twice no cars were available. When I was there in January I was asked if I wanted a van as there were no cars. My advice at AUS is do not bother with any premium cars as you often end up with a regular SUV anyhow and one that's been rushed through and not fully cleaned properly. I never get the car category I've booked and I've picked up a car about 6 times from AUS in the last 18 months.