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Old Jul 28, 2011 | 9:34 pm
  #76  
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FT chat not working for the past 72 hours

Time to bump this thread since I have been receiving an error message since Tuesday.

The error message is something like "an unknown error occurred while connecting to the DigiChat application"
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Old Jul 28, 2011 | 10:16 pm
  #77  
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Receiving the same message when trying to sign into chat (12:16am 7/29)
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Old Jul 31, 2011 | 4:13 pm
  #78  
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In lieu of our tinychat workaround (which has a VERY annoying character limit per message), I've setup a flyertalk channel on mibbit.

http://mibbit.com/?channel=%23flyert...irc.mibbit.net
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Old Aug 4, 2011 | 9:36 pm
  #79  
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Chat still does not work.
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Old Aug 4, 2011 | 10:42 pm
  #80  
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IB,

You folks are wearing me out.

dh
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Old Aug 7, 2011 | 12:36 am
  #81  
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Originally Posted by FortFun
Chat still does not work.
Oh good, I thought it was just me
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Old Aug 7, 2011 | 9:04 am
  #82  
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Do we have an IRC channel?

For that matter are there any frequent flyer or deal discussion irc channels that anyone knows of?
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Old Aug 7, 2011 | 11:15 pm
  #83  
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Originally Posted by missydarlin
Oh good, I thought it was just me
Ripper's solution from post 78 is serving in the interim...
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Old Aug 9, 2011 | 10:31 pm
  #84  
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Originally Posted by FortFun
Chat still does not work.
Still true.
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Old Aug 10, 2011 | 10:07 pm
  #85  
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Ok, I thought it was just me. Heck I rarely go into chat & now that I do, it doesn't work.

Here's the message I received (trying to read my handwriting):

"An unknown error occured while connecting to Digichat Server. Please contact the administrator of this site. java.lang.exeption http servelt address not specified."

Something like that. Close enough for the techies to figure out.

Cheers.
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Old Aug 16, 2011 | 9:46 pm
  #86  
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Well a week later & still same message.
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Old Aug 16, 2011 | 10:07 pm
  #87  
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I decided to take a rare visit to chat and see that it has been down for a while. And no response from IB? This is part of the reason I hardly come here anymore.
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Old Aug 17, 2011 | 2:56 pm
  #88  
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Hi all,

Dick has been aware of this issue and is looking into this. We know chat is a popular feature and we apologize for the delay in resolving this.

I'll post more info when I have it -- hold tight!

Paul
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Old Aug 18, 2011 | 3:28 am
  #89  
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I have been an infrequent visitor in FT Chat for some time now. Tech issues are part of the reason I was just not bothering as much with chat (other is Intl date/time changes and work demands )! However, its disappointing to see that yet again there are further tech issues with the chat function.
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Old Aug 21, 2011 | 9:22 pm
  #90  
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Not impressed. The first public report of a problem was a month ago and this was the first acknowledgement of a problem which has been experienced on and off for months.

Originally Posted by IBobi
Hi all,

Dick has been aware of this issue and is looking into this. We know chat is a popular feature and we apologize for the delay in resolving this.

I'll post more info when I have it -- hold tight!

Paul
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