Community
Wiki Posts
Search

Search problems

Thread Tools
 
Search this Thread
 
Old Mar 31, 2009 | 6:17 am
  #511  
Suspended
 
Join Date: Oct 2003
Location: New York, NY
Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred
Posts: 10,869
Exclamation

Search is not properly working at 8:04 AM.

I've never been stumped by the search feature. I'm a search pro. H*ll I'm the search police trainer. Anyway, the search feature, any version, has never been a problem for me.

However, today, I attempted to run a title search, using the word "breakfast" in the starwood forum. I get the following message, "Sorry - no matches. Please try some different terms." This is complete untrue. Here are two examples of threads in the starwood forum with "breakfast" in the title
  1. Starwood: what hotels gives breakfast to elites?
  2. Free breakfast for SPG Gold Preferred Member

I've been a member of FT long enough to know there are other starwood threads with breakfast in the title.

Can someone check the system and let us know what's going on?
KENNECTED is offline  
Old Mar 31, 2009 | 6:40 am
  #512  
 
Join Date: May 2004
Location: Home
Programs: AA, Delta, UA & thanks to FTers for my PC Gold!
Posts: 7,674
Originally Posted by Cheap Elite
I attempted to run a title search, using the word "breakfast" in the starwood forum. I get the following message, "Sorry - no matches. Please try some different terms."
IIRC, the title search hasn't been working for a long time, using quoted search term or not.

If you run another title search for this thread using the word "problems", you'll get the same sorry-no-matches result. (Yes, I just tested it.) There is obvious a problem since this thread is titled, "Search problems."
lin821 is offline  
Old Mar 31, 2009 | 7:46 am
  #513  
Suspended
 
Join Date: Oct 2003
Location: New York, NY
Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred
Posts: 10,869
Originally Posted by lin821
IIRC, the title search hasn't been working for a long time, using quoted search term or not.

If you run another title search for this thread using the word "problems", you'll get the same sorry-no-matches result. (Yes, I just tested it.) There is obvious a problem since this thread is titled, "Search problems."
Now isn't that a hot mess?!
KENNECTED is offline  
Old Mar 31, 2009 | 9:15 am
  #514  
All eyes on you!
20 Years on Site
 
Join Date: Apr 2005
Posts: 2,312
lin821 is correct, there is an ongoing issue with the search by title function. As it stands right now, you can search by title on all open forums, but when limiting to a single forum the search fails.
Mikel at Webflyer is offline  
Old Mar 31, 2009 | 2:37 pm
  #515  
 
Join Date: May 2004
Location: Home
Programs: AA, Delta, UA & thanks to FTers for my PC Gold!
Posts: 7,674
Originally Posted by Mikel at Webflyer
As it stands right now, you can search by title on all open forums, but when limiting to a single forum the search fails.
Any remedy for that? I mean other than using Google?

Folks do need to perform title search within a say forum successfully to narrow down the result.
lin821 is offline  
Old Apr 1, 2009 | 11:49 am
  #516  
 
Join Date: Apr 2005
Location: DEN
Programs: Free checked in bag on UA & DL. Free icecream at Marriott checkin.
Posts: 2,862
Originally Posted by lin821
Any remedy for that? I mean other than using Google?
Google seems to do a better job than the search on FT.
TravellingMan is offline  
Old Apr 1, 2009 | 11:53 am
  #517  
All eyes on you!
20 Years on Site
 
Join Date: Apr 2005
Posts: 2,312
Originally Posted by lin821
Any remedy for that? I mean other than using Google?

Folks do need to perform title search within a say forum successfully to narrow down the result.
No remedy yet. Of course, we'll let you know when there is (though, if history teaches us anything, many of you will likely discover the fix yourselves before we are able to post an update ... FTers are the toughest group in the world to scoop ).
Mikel at Webflyer is offline  
Old Apr 1, 2009 | 4:31 pm
  #518  
FlyerTalk Evangelist
10 Countries Visited
20 Countries Visited
30 Countries Visited
15 Years on Site
 
Join Date: Nov 2006
Location: Chicago
Programs: AA EXP
Posts: 11,969
Originally Posted by Mikel at Webflyer
No remedy yet. Of course, we'll let you know when there is (though, if history teaches us anything, many of you will likely discover the fix yourselves before we are able to post an update ... FTers are the toughest group in the world to scoop ).
FTers shouldn't need to find a fix. The search should just work as it does on many other sites.

I fail to see how you can take a product that worked relatively well and enhance it to the point of destruction with no apparent contingency plan.
the_happiness_store is offline  
Old Apr 1, 2009 | 4:37 pm
  #519  
 
Join Date: May 2004
Location: Home
Programs: AA, Delta, UA & thanks to FTers for my PC Gold!
Posts: 7,674
Originally Posted by Mikel at Webflyer
though, if history teaches us anything, many of you will likely discover the fix yourselves before we are able to post an update ...
I sincerely hope there's not a single April Fools' joke in what you'd said.

FTers are the toughest group in the world to scoop .

Last edited by lin821; Apr 1, 2009 at 5:11 pm Reason: filling in a missing word
lin821 is offline  
Old Apr 3, 2009 | 5:32 am
  #520  
Company Representative - ITA Software
All eyes on you!
20 Years on Site
 
Join Date: Feb 2006
Location: Cambridge, MA
Posts: 362
For the past week or so, a search for "ita" looking for posts in the last week is returning no results. But I know there are plenty of posts - I've seen them by browsing around.

Things were working okay for about a month, but now no go.
ITA Hacker is offline  
Old Apr 3, 2009 | 9:48 am
  #521  
All eyes on you!
20 Years on Site
 
Join Date: Apr 2005
Posts: 2,312
Originally Posted by the_happiness_store
FTers shouldn't need to find a fix. The search should just work as it does on many other sites.

I fail to see how you can take a product that worked relatively well and enhance it to the point of destruction with no apparent contingency plan.
Sorry, bad attempt at a joke there.

If the search had been working well, I can guarantee there would have been no effort to change it. In point of fact, Search hadn't been working well for quite some time as FlyerTalk basically outgrew the built-in vBulletin search capabilities, and therefore required modifications. The thing is, the previous problems with Search didn't always present themselves in a way that made it obvious to members that Search was the culprit.

What would happen is, members would use the search feature and get their results, but because of the way the results were generated, the load time of the entire site was being dragged to a crawl. So essentially, even though search seemed to work well for members who were using it (although that wasn't always the case either), all of the other members who were browsing were wondering why every page on FT was taking upwards of 30 seconds to load, if the page loaded at all.

I hope this helps clarify why modifications to Search were deemed high priority, and why immediate action in some form needed to be taken, even though it has resulted in other Search issues along the way.
Mikel at Webflyer is offline  
Old Apr 3, 2009 | 9:52 am
  #522  
All eyes on you!
20 Years on Site
 
Join Date: Apr 2005
Posts: 2,312
Originally Posted by ITA Hacker
For the past week or so, a search for "ita" looking for posts in the last week is returning no results. But I know there are plenty of posts - I've seen them by browsing around.

Things were working okay for about a month, but now no go.
For testing purposes, would you happen to know of a thread that should have been included in the search results but wasn't?

Thanks.
Mikel at Webflyer is offline  
Old Apr 4, 2009 | 5:41 am
  #523  
Company Representative - ITA Software
All eyes on you!
20 Years on Site
 
Join Date: Feb 2006
Location: Cambridge, MA
Posts: 362
Originally Posted by Mikel at Webflyer
For testing purposes, would you happen to know of a thread that should have been included in the search results but wasn't?

Thanks.
I just did the search again today, and got no results.

Here's a thread that should have been included, it had a post mentioning ITA yesterday.
http://www.flyertalk.com/forum/milea...ode-ita-3.html
ITA Hacker is offline  
Old Apr 8, 2009 | 2:52 pm
  #524  
 
Join Date: Dec 2008
Posts: 1
Cannot see anything for the Sheraton Hotel in Mahwah nj?? Help
wvandunk is offline  
Old Apr 8, 2009 | 3:08 pm
  #525  
All eyes on you!
20 Years on Site
 
Join Date: Apr 2005
Posts: 2,312
Originally Posted by ITA Hacker
I just did the search again today, and got no results.

Here's a thread that should have been included, it had a post mentioning ITA yesterday.
http://www.flyertalk.com/forum/milea...ode-ita-3.html
Are you by any chance searching by title? If so, that feature isn't currently operable.

However, I performed a search on "ita" today, restricted results to one week, searched entire post, and found that thread near the bottom of the first page of results, so there might be a workaround yet.

If you weren't searching by title, let me know.

Thanks.
Mikel at Webflyer is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.