Search problems
#511
Suspended
Join Date: Oct 2003
Location: New York, NY
Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred
Posts: 10,869
Search is not properly working at 8:04 AM.
I've never been stumped by the search feature. I'm a search pro. H*ll I'm the search police trainer.
Anyway, the search feature, any version, has never been a problem for me.
However, today, I attempted to run a title search, using the word "breakfast" in the starwood forum. I get the following message, "Sorry - no matches. Please try some different terms." This is complete untrue. Here are two examples of threads in the starwood forum with "breakfast" in the title
I've been a member of FT long enough to know there are other starwood threads with breakfast in the title.
Can someone check the system and let us know what's going on?

I've never been stumped by the search feature. I'm a search pro. H*ll I'm the search police trainer.
Anyway, the search feature, any version, has never been a problem for me. However, today, I attempted to run a title search, using the word "breakfast" in the starwood forum. I get the following message, "Sorry - no matches. Please try some different terms." This is complete untrue. Here are two examples of threads in the starwood forum with "breakfast" in the title
I've been a member of FT long enough to know there are other starwood threads with breakfast in the title.
Can someone check the system and let us know what's going on?
#512
Join Date: May 2004
Location: Home
Programs: AA, Delta, UA & thanks to FTers for my PC Gold!
Posts: 7,674
If you run another title search for this thread using the word "problems", you'll get the same sorry-no-matches result. (Yes, I just tested it.) There is obvious a problem since this thread is titled, "Search problems."
#513
Suspended
Join Date: Oct 2003
Location: New York, NY
Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred
Posts: 10,869
IIRC, the title search hasn't been working for a long time, using quoted search term or not.
If you run another title search for this thread using the word "problems", you'll get the same sorry-no-matches result. (Yes, I just tested it.) There is obvious a problem since this thread is titled, "Search problems."
If you run another title search for this thread using the word "problems", you'll get the same sorry-no-matches result. (Yes, I just tested it.) There is obvious a problem since this thread is titled, "Search problems."

#515
Join Date: May 2004
Location: Home
Programs: AA, Delta, UA & thanks to FTers for my PC Gold!
Posts: 7,674
Folks do need to perform title search within a say forum successfully to narrow down the result.
#517


Join Date: Apr 2005
Posts: 2,312
).
#518
FlyerTalk Evangelist




Join Date: Nov 2006
Location: Chicago
Programs: AA EXP
Posts: 11,969
I fail to see how you can take a product that worked relatively well and enhance it to the point of destruction with no apparent contingency plan.
#519
Join Date: May 2004
Location: Home
Programs: AA, Delta, UA & thanks to FTers for my PC Gold!
Posts: 7,674

FTers are the toughest group in the world to scoop
.
.

Last edited by lin821; Apr 1, 2009 at 5:11 pm Reason: filling in a missing word
#520
Company Representative - ITA Software


Join Date: Feb 2006
Location: Cambridge, MA
Posts: 362
For the past week or so, a search for "ita" looking for posts in the last week is returning no results. But I know there are plenty of posts - I've seen them by browsing around.
Things were working okay for about a month, but now no go.
Things were working okay for about a month, but now no go.
#521


Join Date: Apr 2005
Posts: 2,312
If the search had been working well, I can guarantee there would have been no effort to change it. In point of fact, Search hadn't been working well for quite some time as FlyerTalk basically outgrew the built-in vBulletin search capabilities, and therefore required modifications. The thing is, the previous problems with Search didn't always present themselves in a way that made it obvious to members that Search was the culprit.
What would happen is, members would use the search feature and get their results, but because of the way the results were generated, the load time of the entire site was being dragged to a crawl. So essentially, even though search seemed to work well for members who were using it (although that wasn't always the case either), all of the other members who were browsing were wondering why every page on FT was taking upwards of 30 seconds to load, if the page loaded at all.
I hope this helps clarify why modifications to Search were deemed high priority, and why immediate action in some form needed to be taken, even though it has resulted in other Search issues along the way.
#522


Join Date: Apr 2005
Posts: 2,312
Thanks.
#523
Company Representative - ITA Software


Join Date: Feb 2006
Location: Cambridge, MA
Posts: 362
Here's a thread that should have been included, it had a post mentioning ITA yesterday.
http://www.flyertalk.com/forum/milea...ode-ita-3.html
#525


Join Date: Apr 2005
Posts: 2,312
I just did the search again today, and got no results.
Here's a thread that should have been included, it had a post mentioning ITA yesterday.
http://www.flyertalk.com/forum/milea...ode-ita-3.html
Here's a thread that should have been included, it had a post mentioning ITA yesterday.
http://www.flyertalk.com/forum/milea...ode-ita-3.html
However, I performed a search on "ita" today, restricted results to one week, searched entire post, and found that thread near the bottom of the first page of results, so there might be a workaround yet.
If you weren't searching by title, let me know.
Thanks.

