FlyerTalk Forums

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-   Technical Support and Feedback (https://www.flyertalk.com/forum/technical-support-feedback-386/)
-   -   Not receiving subscribed threads email summaries or PM notification emails (https://www.flyertalk.com/forum/technical-support-feedback/2102502-not-receiving-subscribed-threads-email-summaries-pm-notification-emails.html)

mgo72 Dec 23, 2022 1:17 am

Working 2 days in a row.

ikwia Dec 23, 2022 6:25 am

As OP, I wanted to say thanks for getting this fixed!

IBJoel Dec 23, 2022 9:14 am

I requested this tech ticket stay open over the long weekend, just to make sure it continues working

pesos Jan 19, 2023 6:57 am

don't get an email when PM received
 
is there a way to have an email triggered when someone sends me a PM? thanks!

bgriff Jan 19, 2023 8:14 am

Not sure if it is the same issue or something else, but I have not been getting email alerts for new posts in this thread that I started and show as subscribed to: https://www.flyertalk.com/forum/hyat...er-thread.html

All of my other email alerts for other threads seem to be coming through as normal. I am guessing maybe the fact that I used the "start thread with a review" feature somehow has it in a different category?

pesos Jan 19, 2023 3:31 pm


Originally Posted by pesos (Post 34938692)
is there a way to have an email triggered when someone sends me a PM? thanks!

my thread got moved here but not seeing a response for this particular issue. I receive all thread subscription emails - both immediate and digest - but get nothing when I receive a PM

TWA884 Jan 19, 2023 6:54 pm


Originally Posted by pesos (Post 34940159)
my thread got moved here but not seeing a response for this particular issue. I receive all thread subscription emails - both immediate and digest - but get nothing when I receive a PM

In "My FlyerTalk" select "Edit Options" from the menu on the left side. Then scroll down to "Private Messaging" and check the box for the "Receive Email Notification of New Private Messages" option.

pesos Jan 19, 2023 7:12 pm


Originally Posted by TWA884 (Post 34940550)
In "My FlyerTalk" select "Edit Options" from the menu on the left side. Then scroll down to "Private Messaging" and check the box for the "Receive Email Notification of New Private Messages" option.

thanks! Edit Options fails on mobile with:
”Error: Undefined constant "threadview" in ..../profile.php(4959) : eval()'d code on line 286”

but it worked on a computer so I was able to tweak the setting

dek123 Mar 6, 2023 6:32 pm


Originally Posted by pesos (Post 34940587)
thanks! Edit Options fails on mobile with:
”Error: Undefined constant "threadview" in ..../profile.php(4959) : eval()'d code on line 286”

but it worked on a computer so I was able to tweak the setting

This error is still happening when clicking on Edit Options link in Chrome browser on mobile phone.

Another workaround is to tick Desktop Site box in browser settings, then options can be changed on mobile phone

IBJoel Mar 7, 2023 9:49 am

Thanks, must have missed this in January. I'll report today.

Bartolo Mar 16, 2023 10:02 am

Not getting daily summaries again. Last one was Monday 13 March. Is there a new issue? I am getting the instant notifications.

IBJoel Mar 16, 2023 12:45 pm


Originally Posted by Bartolo (Post 35092244)
Not getting daily summaries again. Last one was Monday 13 March. Is there a new issue? I am getting the instant notifications.

summaries of threads or whole forums?

Bartolo Mar 17, 2023 2:12 pm


Originally Posted by IBJoel (Post 35092601)
summaries of threads or whole forums?

Daily summary of Air Canada Forum and possibly some individual posts. FYI, still no summaries as of this writing.

Just checked, it’s called Air Canada/Aeroplan Update. Comes daily.

IBJoel Mar 17, 2023 3:07 pm


Originally Posted by Bartolo (Post 35095357)
Daily summary of Air Canada Forum and possibly some individual posts. FYI, still no summaries as of this writing.

Just checked, it’s called Air Canada/Aeroplan Update. Comes daily.

Thank you. I'll subscribe to that one and see if it comes in for me over the weekend. I got mine for the tech forum today.

Bartolo Mar 18, 2023 1:29 am


Originally Posted by IBJoel (Post 35095503)
Thank you. I'll subscribe to that one and see if it comes in for me over the weekend. I got mine for the tech forum today.

Thanks. I’m also not getting post notifications from this forum.


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