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-   -   Not receiving subscribed threads email summaries or PM notification emails (https://www.flyertalk.com/forum/technical-support-feedback/2102502-not-receiving-subscribed-threads-email-summaries-pm-notification-emails.html)

Global Adventurer Dec 21, 2022 3:19 pm


Originally Posted by IBJoel (Post 34854065)
We know it's still broken, it's just taking forever to figure out what's actually wrong

Once you guys determine what the problem is, it will probably end up being something so simple like plugging the power cord in😁 jk

Kathy_marie Dec 21, 2022 4:04 pm

Have this thread set for instant notifications...
 
...and have received a couple of notifications today from this thread. This is the only one I have set for instant notices. Something is happening. I haven't received the daily updates for my other subscribed threads yet.

Global Adventurer Dec 21, 2022 5:02 pm


Originally Posted by Kathy_marie (Post 34854179)
...and have received a couple of notifications today from this thread. Thid is the only one I have set for instant notices. Something is happening. I haven't received the daily updates for my other subscribed threads yet.

Instant notifications to subscribed threads never stopped working, it's the daily updates that are not working, that list updated threads and new threads under the related category.

IBJoel Dec 21, 2022 5:53 pm

You might get a bunch of subscription emails right now. I suggested tech do a forced manual send to "kickstart" the function, but I don't know if that will actually work

jimdarcy Dec 21, 2022 5:57 pm


Originally Posted by IBJoel (Post 34854388)
You might get a bunch of subscription emails right now. I suggested tech do a forced manual send to "kickstart" the function, but I don't know if that will actually work

I just received my subscribed threads emails.

lbbzman Dec 21, 2022 6:00 pm


Originally Posted by jimdarcy (Post 34854397)
I just received my subscribed threads emails.

Same here. This seems like a positive development. Hopefully they will start sending nightly again.

SFO 1K Dec 21, 2022 6:59 pm

Also received my nightly batch just now.

mgo72 Dec 22, 2022 12:10 am

thanks It worked




Originally Posted by IBJoel (Post 34854388)
You might get a bunch of subscription emails right now. I suggested tech do a forced manual send to "kickstart" the function, but I don't know if that will actually work


lvA6 Dec 22, 2022 1:07 am

Emails received today 👍🏼

Mikeact Dec 22, 2022 1:21 am

Back to normal
 
Thanks.

JMo74 Dec 22, 2022 3:17 am

Working for me too!

Global Adventurer Dec 22, 2022 5:56 am


Originally Posted by jimdarcy (Post 34854397)
i just received my subscribed threads emails.


Originally Posted by lbbzman (Post 34854404)
same here. This seems like a positive development. Hopefully they will start sending nightly again.


Originally Posted by mgo72 (Post 34854957)
thanks it worked


Originally Posted by lva6 (Post 34855021)
emails received today 👍🏼


Originally Posted by mikeact (Post 34855036)
thanks.


Originally Posted by jmo74 (Post 34855147)
working for me too!


Originally Posted by sfo 1k (Post 34854520)
also received my nightly batch just now.

yes!!!!!!!!!! 🤩🤩🤩🤩🤩🤩

Global Adventurer Dec 22, 2022 6:20 am

Oops! Almost forgot......THANK YOU Ib Joel!

BillMorrow Dec 22, 2022 10:32 am

Working for me now.

MileTrek Dec 22, 2022 12:29 pm

Worked this morning! Thank you so much! I got 2 batches of emails - one at 7:49 PM EST on the 21st and the other at the usual 3:02 AM EST on the 22nd. They appear to be the same emails.


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