Not receiving subscribed threads email summaries or PM notification emails
Dec 5, 2022 | 10:06 am
#31
Join Date: Jul 2010
Posts: 37
NordVPN
May I request assistance please from the UK.
I have just signed up to NordVPN and am no longer receiving daily updates from the forums I am following. I have tried changing the VPN destination to the US from the UK but no success.
The only way is to disable the VPN and then I can receive the daily updates.
What have I done wrong ? Thanks
I have just signed up to NordVPN and am no longer receiving daily updates from the forums I am following. I have tried changing the VPN destination to the US from the UK but no success.
The only way is to disable the VPN and then I can receive the daily updates.
What have I done wrong ? Thanks
Dec 5, 2022 | 10:20 am
#32
Join Date: Jan 2016
Location: LON
Programs: BAEC
Posts: 5,137
May I request assistance please from the UK.
I have just signed up to NordVPN and am no longer receiving daily updates from the forums I am following. I have tried changing the VPN destination to the US from the UK but no success.
The only way is to disable the VPN and then I can receive the daily updates.
What have I done wrong ? Thanks
I have just signed up to NordVPN and am no longer receiving daily updates from the forums I am following. I have tried changing the VPN destination to the US from the UK but no success.
The only way is to disable the VPN and then I can receive the daily updates.
What have I done wrong ? Thanks
https://www.flyertalk.com/forum/tech...ispreloading=1
Dec 5, 2022 | 11:51 am
#33
Join Date: Mar 2008
Location: Multiple locations
Programs: AAdvantage ExPlat LT Gold, BA Silver, Aegean Star Gold
Posts: 5,254
Although there are two things at play in your statement above, and FT has additional security that doesn't play nice with the perceived to be higher risk IP addresses known to be used with public VPNs like Nord, actually it seems the crux of your issue is lack of daily update emails which is being discussed in an existing thread
https://www.flyertalk.com/forum/tech...ispreloading=1
https://www.flyertalk.com/forum/tech...ispreloading=1
Dec 5, 2022 | 7:50 pm
#35
Join Date: Jul 2010
Posts: 37
Although there are two things at play in your statement above, and FT has additional security that doesn't play nice with the perceived to be higher risk IP addresses known to be used with public VPNs like Nord, actually it seems the crux of your issue is lack of daily update emails which is being discussed in an existing thread
https://www.flyertalk.com/forum/tech...ispreloading=1
https://www.flyertalk.com/forum/tech...ispreloading=1
Dec 6, 2022 | 2:33 am
#36
Join Date: Feb 2016
Location: Lewes, UK
Programs: BA Silver
Posts: 235
I am in UK and have had Nord VPN for several years now. It originally ended up in a lot of sites blocking access to the IP addresses it was using. That has much reduced to very few sites now.
However FT and Expert Flyer both need Nord to be disabled before allowing access. Easy enough to do that especially if you choose the option to temporarily disable for 5 mins, 30 mins or so. Saves having to remember to renable it.
A nuisance, sure, but not in the grand scheme of things.
I'm still not getting the email updates though as in post yesterday
However FT and Expert Flyer both need Nord to be disabled before allowing access. Easy enough to do that especially if you choose the option to temporarily disable for 5 mins, 30 mins or so. Saves having to remember to renable it.
A nuisance, sure, but not in the grand scheme of things.
I'm still not getting the email updates though as in post yesterday
Last edited by peterinlewesuk; Dec 6, 2022 at 2:40 am Reason: Typo
Dec 8, 2022 | 1:08 am
#41
Join Date: Mar 2012
Location: BRU / SCQ / LUX
Programs: Iberia, BAEC GOLD/ Priority Club : ROYAL Amb / Miles and More: SEN
Posts: 946
Euhm, I also have NordVPN and Gmail.
I get the new posts of the new topics in the Preliul fares where I am subscribed to. There it is instant notification
but the daily emails are not arriving.
[MENTION=183518]Admin[/MENTION]: do they get produced?
I get the new posts of the new topics in the Preliul fares where I am subscribed to. There it is instant notification
but the daily emails are not arriving.
[MENTION=183518]Admin[/MENTION]: do they get produced?
Dec 8, 2022 | 3:13 am
#42
Join Date: Feb 2016
Location: Lewes, UK
Programs: BA Silver
Posts: 235
I did get one instant email notification for Post 38 from IBJoel but nothing for subsequent posts.
And still not getting the daily emails since last month.
I'm using an Outlook mail address now after switching from iCloud to try and sort things but no joy.
Regarding the NordVPN issue I think that is likely unrelated. Only use Nord on Imac (not on iPhone/iPad) but not getting emails on any platform. And yes. I have checked spam folders! Using Spark Mail program on all platforms. I have checked online Outlook mail and still nothing there so it's very likely not a Spark problem.
Hopefully the techies will find something soon!
And still not getting the daily emails since last month.
I'm using an Outlook mail address now after switching from iCloud to try and sort things but no joy.
Regarding the NordVPN issue I think that is likely unrelated. Only use Nord on Imac (not on iPhone/iPad) but not getting emails on any platform. And yes. I have checked spam folders! Using Spark Mail program on all platforms. I have checked online Outlook mail and still nothing there so it's very likely not a Spark problem.
Hopefully the techies will find something soon!
Last edited by peterinlewesuk; Dec 8, 2022 at 3:23 am
Dec 12, 2022 | 7:40 am
#44
Join Date: Apr 2014
Programs: BAC Gold. Hilton Gold (downgraded, sob!)
Posts: 753
No weekly summary emails on Mondays for me either for the 3 threads I subscribe to. I think they stopped 2 weeks ago. Administrator, kindly add me to the list. (I dont use Gmail for these so it would appear to be a wider issue than the email service provider). Thank you.
Dec 12, 2022 | 2:18 pm
#45
Administrator
Join Date: Sep 2015
Location: Los Angeles
Programs: Internet Brands
Posts: 4,438
FINALLY got in touch with someone who fixed this in a different division and I'm very hopeful we can fix it here in the next couple of days. Sorry this one is taking so long. I know it's a very important feature to you guys