Go Back  FlyerTalk Forums > Support&Services > Technical Support and Feedback
Reload this Page >

Not receiving subscribed threads email summaries or PM notification emails

Community
Wiki Posts
Search

Not receiving subscribed threads email summaries or PM notification emails

Thread Tools
 
Search this Thread
 
Old Dec 1, 2022 | 11:08 pm
  #16  
40 Countries Visited
All eyes on you!
10 Years on Site
 
Join Date: Jan 2016
Location: LON
Programs: BAEC
Posts: 5,136
I not suffering from this problem now, but I have in the past. For about 3 years from around 2019 to 2022 I couldn't get any email from Flyertalk, but emails suddenly started to flow at the point of the last significant changes occurred to the forum a few months ago, no changes on my end.
plunet is offline  
Old Dec 2, 2022 | 2:33 am
  #17  
10 Countries Visited
20 Countries Visited
30 Countries Visited
10 Years on Site
 
Join Date: Mar 2012
Location: BRU / SCQ / LUX
Programs: Iberia, BAEC GOLD/ Priority Club : ROYAL Amb / Miles and More: SEN
Posts: 946
Same here.

Mine is a Gmail. Maybe there is a pattern to this?
mgo72 is offline  
Old Dec 2, 2022 | 3:09 am
  #18  
Original Poster
20 Countries Visited
5M
100 Nights
20 Years on Site
 
Join Date: Mar 2005
Programs: UA 1K (former PP), AA PPro (3MM, former CK), Marriott Ambassador and LTT, Hilton Gold, Uber One
Posts: 1,429
I didn't get the digests overnight. Since I get other notification emails, this does not seem to be an email issue.
ikwia is offline  
Old Dec 2, 2022 | 10:10 am
  #19  
Administrator
10 Countries Visited
Conversation Starter
All eyes on you!
10 Years on Site
 
Join Date: Sep 2015
Location: Los Angeles
Programs: Internet Brands
Posts: 4,436
Yes guys, we're still looking at this. Keep in mind that we're off at about 5pm Pacific, so unless there's something on the scale of a site crash, we stop working around then. I know many of you are in different timezones, so it seems like we aren't doing anything during working hours where you are located
IBJoel is offline  
Old Dec 2, 2022 | 4:49 pm
  #20  
Administrator
10 Countries Visited
Conversation Starter
All eyes on you!
10 Years on Site
 
Join Date: Sep 2015
Location: Los Angeles
Programs: Internet Brands
Posts: 4,436
We're not seeing any bounces on our end. Would someone like to try unsubscribing from and then re-subscribing to one of their daily emails?
IBJoel is offline  
Old Dec 2, 2022 | 5:12 pm
  #21  
Original Poster
20 Countries Visited
5M
100 Nights
20 Years on Site
 
Join Date: Mar 2005
Programs: UA 1K (former PP), AA PPro (3MM, former CK), Marriott Ambassador and LTT, Hilton Gold, Uber One
Posts: 1,429
Originally Posted by IBJoel
We're not seeing any bounces on our end. Would someone like to try unsubscribing from and then re-subscribing to one of their daily emails?
I've already done that and I also added a brand new subscription. I'm guessing that the emails aren't being generated at all for some reason since other site emails are getting through, unless you're using multiple servers to send emails...but even with multiple servers you should be getting a bounce. Although a softfail could still be coming I suppose.

I assume you have logs of all outgoing messages on your SMTP server. Can you check to see if they're shown there?
Global Adventurer and VRinSLC like this.

Last edited by cblaisd; Dec 2, 2022 at 5:20 pm Reason: merged poster's two consecutive posts
ikwia is offline  
Old Dec 2, 2022 | 7:44 pm
  #22  
All eyes on you!
10 Years on Site
 
Join Date: Dec 2015
Location: ORD
Programs: UA 1K, Marriott Ambassador, AA Platinum, Avis Pres Club, Hertz Pres Circle
Posts: 702
Originally Posted by IBJoel
We're not seeing any bounces on our end. Would someone like to try unsubscribing from and then re-subscribing to one of their daily emails?
already done here as well. No emails
jimdarcy is offline  
Old Dec 3, 2022 | 5:23 am
  #23  
30 Countries Visited
1M
All eyes on you!
5 Years on Site
 
Join Date: Mar 2019
Location: Queretaro
Programs: Hyatt Explorist, Hilton Gold, Marriot Gold, IHG Silver, Choice Platinum, Wyndham Gold
Posts: 5,228
I just found this thread thank goodness. I've been experiencing the same thing. I only get a few emails of posters responding to a thread that I have subscribed to, but i don't receive a daily wrap up email notification of any topics that I subscribe to.
Global Adventurer is offline  
Old Dec 3, 2022 | 9:15 am
  #24  
All eyes on you!
10 Years on Site
 
Join Date: May 2014
Location: San Francisco, CA
Programs: Marriott Bonvoy Platinum Ambassador
Posts: 262
Yes, same. Gmail.
jewree is offline  
Old Dec 3, 2022 | 10:18 am
  #25  
10 Countries Visited
20 Countries Visited
30 Countries Visited
10 Years on Site
 
Join Date: Mar 2012
Location: BRU / SCQ / LUX
Programs: Iberia, BAEC GOLD/ Priority Club : ROYAL Amb / Miles and More: SEN
Posts: 946
Others with GMAIL also? We are at least 2 with a Gmail account
mgo72 is offline  
Old Dec 3, 2022 | 10:22 am
  #26  
30 Countries Visited
100 Nights
All eyes on you!
20 Years on Site
 
Join Date: Aug 2002
Location: Washington, DC
Programs: UA 1K & 1MM/AA ExecPlat & 1MM/HH Diamond/Marriott Titanium
Posts: 3,069
Originally Posted by mgo72
Others with GMAIL also? We are at least 2 with a Gmail account
yes same here with gmail

get emails for instant responses but not daily digest email
TWA Guy is online now  
Old Dec 3, 2022 | 10:29 am
  #27  
10 Countries Visited
20 Countries Visited
30 Countries Visited
40 Countries Visited
 
Join Date: Jan 2021
Location: ORD, MCO
Programs: UA 1K
Posts: 293
Originally Posted by mgo72
Others with GMAIL also? We are at least 2 with a Gmail account
Same here
MileTrek is offline  
Old Dec 3, 2022 | 10:31 am
  #28  
30 Countries Visited
1M
All eyes on you!
5 Years on Site
 
Join Date: Mar 2019
Location: Queretaro
Programs: Hyatt Explorist, Hilton Gold, Marriot Gold, IHG Silver, Choice Platinum, Wyndham Gold
Posts: 5,228
Originally Posted by mgo72
Others with GMAIL also? We are at least 2 with a Gmail account
Yes! GMAIL ☹️
Global Adventurer is offline  
Old Dec 3, 2022 | 10:45 am
  #29  
10 Countries Visited
20 Countries Visited
30 Countries Visited
5 Years on Site
 
Join Date: Nov 2016
Location: London
Programs: BA Lifetime Gold, Marriott, Starwood, Hyatt
Posts: 49
Im not getting my daily emails either. Btinternet.com
hammers2958 is offline  
Old Dec 5, 2022 | 3:03 am
  #30  
All eyes on you!
10 Years on Site
 
Join Date: Feb 2016
Location: Lewes, UK
Programs: BA Silver
Posts: 235
Same here, nothing coming through.

Changed email address from [email protected] to [email protected]

Unsubscribed and resubscribed

The zero emails applies to both instant and daily summaries

NADA!

Do get an email notification of message though.

Hopefully the techies will find something ASAP

Last edited by peterinlewesuk; Dec 5, 2022 at 3:08 am
peterinlewesuk is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.