Dec 7, 2022, 2:06 pm
Last edit by: IBJoel
As we have resolved most of the largest issues (I would consider subscription emails and wikipost editing to be the major outstanding ones) and I have about a dozen other sites to monitor that underwent the same changes as FlyerTalk did, I must request that you please answer these questions in your future reports (you can just copy/paste if you want). If you do not provide these, I will not be responding or reporting your issue to our tech team.
Desktop or mobile?
Reproduced in multiple browsers? Which do/dont work (we at least need to know the initial browser)?
Steps to reproduce the issue
Reproduced on incognito mode/private window?
When did this problem start?
(If you're just confirming that you're also having the issue, we'll just need your device type and browser)
Desktop or mobile?
Reproduced in multiple browsers? Which do/dont work (we at least need to know the initial browser)?
Steps to reproduce the issue
Reproduced on incognito mode/private window?
When did this problem start?
(If you're just confirming that you're also having the issue, we'll just need your device type and browser)
Consolidated "php errors, bugs, problem, etc." thread
Dec 8, 2022 | 1:35 pm
#151
Original Poster
FlyerTalk Evangelist
Join Date: Mar 2009
Location: NYC
Programs: AS MVPG, DL KM, Bee Six, Bonvoy Plat, Choice Plat, BW DS, Avis PC, Natl Exec, Greyhound Road Rewards
Posts: 19,971
I can't really do a form, since vBulletin doesn't work that way, but I did sticky this to this forum a bit over a month ago:
How to Report an Issue
How to Report an Issue
-J.
Dec 22, 2022 | 8:52 pm
#152
Original Poster
FlyerTalk Evangelist
Join Date: Mar 2009
Location: NYC
Programs: AS MVPG, DL KM, Bee Six, Bonvoy Plat, Choice Plat, BW DS, Avis PC, Natl Exec, Greyhound Road Rewards
Posts: 19,971
I was under the impression that this was generally resolved. Unfortunately, I may have been mistaken.
In trying to open an old PM I sent back in February, I received the following:
TypeError: count(): Argument #1 ($value) must be of type Countable|array, bool given in ..../private.php on line 1569
Desktop or mobile? Desktop
Reproduced in multiple browsers? Which do/dont work (we at least need to know the initial browser)? Chrome
Steps to reproduce the issue: Open old sent PM
Reproduced on incognito mode/private window? N/A - can't access PMs without logging in
When did this problem start? Right now, though I haven't tried to open an old PM in a while
-J.
In trying to open an old PM I sent back in February, I received the following:
TypeError: count(): Argument #1 ($value) must be of type Countable|array, bool given in ..../private.php on line 1569
Desktop or mobile? Desktop
Reproduced in multiple browsers? Which do/dont work (we at least need to know the initial browser)? Chrome
Steps to reproduce the issue: Open old sent PM
Reproduced on incognito mode/private window? N/A - can't access PMs without logging in
When did this problem start? Right now, though I haven't tried to open an old PM in a while
-J.
Dec 22, 2022 | 9:16 pm
#153
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA the REAL Washington; occasionally in the other Washington (DCA area)
Programs: AS MVPG 100K (Atmos Titanium) / 0.5MM; DL fallen PM (1.58MM = Complimentary Annual GM); AA Gold
Posts: 24,368
I was able to open a received PM from a few months ago w/o issue this evening (Safari on iPhone); more importantly, the link therein worked as expected
Dec 24, 2022 | 2:13 pm
#154
Join Date: Apr 2013
Programs: AA, United, R34 ftw
Posts: 2,060
I can't really do a form, since vBulletin doesn't work that way, but I did sticky this to this forum a bit over a month ago:
How to Report an Issue
We use Jira internally, but that's what I report on, so it's sort of like... I make the tickets for everyone.
ACL has been broken and not related. The external site we were using broke. We're going to put together our own when we've patched up the bugs we have now
How to Report an Issue
We use Jira internally, but that's what I report on, so it's sort of like... I make the tickets for everyone.
ACL has been broken and not related. The external site we were using broke. We're going to put together our own when we've patched up the bugs we have now
Interesting on the Jira. I know a friend of mine is familiar with that. From a glance at it, it seems like it could have a customer facing form where tickets could just be made automatically (making your job easier since you'd just have to cleanup/route the tickets vs creating them).
Dec 24, 2022 | 2:14 pm
#155
Join Date: Apr 2013
Programs: AA, United, R34 ftw
Posts: 2,060
For those of us that can't use those typically firewalled or paywalled systems, it isn't a solution. Plus, they're always breaking stuff with 'updates' so keeping up with that will end up being a full time job in itself, lol.
Dec 25, 2022 | 5:40 am
#156
FlyerTalk Evangelist
Join Date: Jul 2011
Programs: SEIBU PRINCE CLUB Platinum, Marriott Platinum
Posts: 21,773
https://www.flyertalk.com/forum/members/hailstorm.html
So that link works when I'm not logged in, but still gives the above error when I am logged in (which seems to prove that the issue is server based, not browser based)
Dec 25, 2022 | 4:11 pm
#157
Join Date: Feb 2017
Location: Austin, TX
Programs: BAEC Gold, HHonors Diamond, Marriott Titanium, UA Gold (*G), DL Silver, Makers Mark Ambassador
Posts: 5,061
I keep getting the following message when trying to access the site from my computer. Occasionally I can get to my UserCP but then it reverts to this when I try to navigate through. No issues on mobile though as far as I can tell.
Dec 26, 2022 | 1:09 am
#158
FlyerTalk Evangelist
Join Date: Mar 2014
Location: 4me
Posts: 12,069
Dec 31, 2022 | 2:49 pm
#159
Original Poster
FlyerTalk Evangelist
Join Date: Mar 2009
Location: NYC
Programs: AS MVPG, DL KM, Bee Six, Bonvoy Plat, Choice Plat, BW DS, Avis PC, Natl Exec, Greyhound Road Rewards
Posts: 19,971
I was under the impression that this was generally resolved. Unfortunately, I may have been mistaken.
In trying to open an old PM I sent back in February, I received the following:
TypeError: count(): Argument #1 ($value) must be of type Countable|array, bool given in ..../private.php on line 1569
Desktop or mobile? Desktop
Reproduced in multiple browsers? Which do/dont work (we at least need to know the initial browser)? Chrome
Steps to reproduce the issue: Open old sent PM
Reproduced on incognito mode/private window? N/A - can't access PMs without logging in
When did this problem start? Right now, though I haven't tried to open an old PM in a while
In trying to open an old PM I sent back in February, I received the following:
TypeError: count(): Argument #1 ($value) must be of type Countable|array, bool given in ..../private.php on line 1569
Desktop or mobile? Desktop
Reproduced in multiple browsers? Which do/dont work (we at least need to know the initial browser)? Chrome
Steps to reproduce the issue: Open old sent PM
Reproduced on incognito mode/private window? N/A - can't access PMs without logging in
When did this problem start? Right now, though I haven't tried to open an old PM in a while
-J.
Apr 14, 2023 | 9:35 pm
#160
Join Date: Mar 2023
Location: Toronto
Programs: Aeroplan 35K, Radisson Silver, China Eastern Gold, Priority Pass
Posts: 40
PHP Type error
I got the following error
TypeError: sizeof(): Argument #1 ($value) must be of type Countable|array, null given in ..../group.php on line 687
when visiting https://www.flyertalk.com/forum/groups/all.html
Can any admin look into this?
Also, it's the 21 century, why are we still using the legacy php forum... I wonder if there are plans to migrate to a more modern forum software with better mobile support (and ideally with mobile apps)
TypeError: sizeof(): Argument #1 ($value) must be of type Countable|array, null given in ..../group.php on line 687
when visiting https://www.flyertalk.com/forum/groups/all.html
Can any admin look into this?
Also, it's the 21 century, why are we still using the legacy php forum... I wonder if there are plans to migrate to a more modern forum software with better mobile support (and ideally with mobile apps)