Originally Posted by
IBJoel
I can't really do a form, since vBulletin doesn't work that way, but I did sticky this to this forum a bit over a month ago:
How to Report an Issue
We use Jira internally, but that's what I report on, so it's sort of like... I make the tickets for everyone.
ACL has been broken and not related. The external site we were using broke. We're going to put together our own when we've patched up the bugs we have now
I wasn't thinking about a form in vb, but some sort of automated process--it could even bit a snippet of javascript that asks us questions and then just sends you an email directly with all the info.
Interesting on the Jira. I know a friend of mine is familiar with that. From a glance at it, it seems like it could have a customer facing form where tickets could just be made automatically (making your job easier since you'd just have to cleanup/route the tickets vs creating them).