FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Technical Support and Feedback (https://www.flyertalk.com/forum/technical-support-feedback-386/)
-   -   ARCHIVE: 2012-2016 Subscription notifications, questions, problems, etc. (https://www.flyertalk.com/forum/technical-support-feedback/1953413-archive-2012-2016-subscription-notifications-questions-problems-etc.html)

IBxAnders Oct 10, 2016 5:37 pm

FlyerTalk has switched its email provider to a newer provider with additional provisions made to sign the email correctly to avoid spam and increase delivery success.

The process that generates these email(s) is reporting "success" every day and additionally for some of you I am seeing that you have successfully received email.

Will investigate further.

Is it only "daily digest" email that's failing to deliver for everyone?

IBxAnders Oct 10, 2016 8:32 pm

Flyertalk changed outgoing email providers to actually decrease the overall spam rating of the forum notification emails. They're obviously tracking "clicks" by default and I'll see if we can disable that option.

stimpy Oct 11, 2016 1:31 am

I usually get about 10 forum updates per day, but lately it's only been 4 I'm getting. Clearly something changed.

ENOTTY Oct 11, 2016 5:55 am


Originally Posted by IBxAnders (Post 27329577)
FlyerTalk has switched its email provider to a newer provider with additional provisions made to sign the email correctly to avoid spam and increase delivery success.

The process that generates these email(s) is reporting "success" every day and additionally for some of you I am seeing that you have successfully received email.

Will investigate further.

Is it only "daily digest" email that's failing to deliver for everyone?

It is some of the forum daily digest emails that I know I am missing. I am getting some, but not others. Doesn't seem to be consistent on which forum is missing each day.

Difficult for me to definitively tell about thread subscriptions, but I think I'm getting all the thread subscriptions I should be getting.

Thanks for investigating.

sxpsxpsxp Oct 11, 2016 8:30 am

Hey, the same thing is happening to me too. Nothing in my spam folder.

stimpy Oct 12, 2016 2:08 am

Only 3 forum updates today. Is anyone looking into this?

IBobi Oct 12, 2016 3:13 pm

Mike is continuing to examine this issue.

466SHH Oct 12, 2016 6:22 pm

Data point: Not getting daily premium fare updates. Am getting Special Credit card offers notification.

So whatever it is, it is inconsistent.

IBxAnders Oct 12, 2016 6:24 pm

A possible issue was identified and the next email task, scheduled for midnight pacific time should hopefully resolve the problem.

1Newflyer Oct 12, 2016 6:48 pm

Good that its being worked on. But why is no one checking these things out when the change occurs to see if the "improvement" actually works. I am referring to folks that make the change. Obviously they must be subscribing to some if not all the forums. I have these issues for at least 2 weeks now but went to the subscription site to subscribe again the ones I remembered by heart and some of these are coming back but not all and the most important subscription to me is not coming even after several attempts to renew.

ENOTTY Oct 15, 2016 9:44 am

Looks like things took a turn for the worse. I haven't received a single Flyertalk email since Oct 12.

1Newflyer Oct 15, 2016 10:49 am

Issues are not resolved.

stimpy Oct 15, 2016 11:16 am

Yeah, whatever they did, please reverse it. Zero digests are arriving now.

1Newflyer Oct 15, 2016 12:23 pm

Improvements are hard to swallow.

so3003 Oct 16, 2016 1:16 am

I'm the same - haven't received forum daily digests for at least a week and probably a bit longer. Using gmail, and it's not even getting as far as my spam folder...


All times are GMT -6. The time now is 3:02 pm.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.