ARCHIVE: 2012-2016 Subscription notifications, questions, problems, etc.
Oct 15, 2012, 10:02 am
#1
Original Poster
Join Date: Oct 2005
Location: TPA / HAM
Programs: UA Gold / Bonvoy Platinum
Posts: 276
ARCHIVE: 2012-2016 Subscription notifications, questions, problems, etc.
Since a few weeks I am trying to handle the non-working subscription notifications.
I do get other e-mail from FT with no problem.
I changed my E-Mail for the FT account to see if this restarts something, but it did not change anything.
I checked the server logs to see if anything was rejected (using backlists) but nothing in the last 2 month. Also put in exceptions for the FT IPs.
ANY idea what I can do ?
I do get other e-mail from FT with no problem.
I changed my E-Mail for the FT account to see if this restarts something, but it did not change anything.
I checked the server logs to see if anything was rejected (using backlists) but nothing in the last 2 month. Also put in exceptions for the FT IPs.
ANY idea what I can do ?
Oct 15, 2012, 12:52 pm
#2
Administrator
Join Date: Apr 2008
Location: Los Angeles, CA
Programs: SPG
Posts: 607
Hi,
If you are referring to "Daily / Weekly" Notifications - there is an issue on our end and we are trying to resolve ASAP.
Thank you
If you are referring to "Daily / Weekly" Notifications - there is an issue on our end and we are trying to resolve ASAP.
Thank you
Oct 15, 2012, 3:35 pm
#3
Original Poster
Join Date: Oct 2005
Location: TPA / HAM
Programs: UA Gold / Bonvoy Platinum
Posts: 276
I was talking about Instant Notofications. Is that the same bug ?
Oct 15, 2012, 3:53 pm
#4
Administrator
Join Date: Apr 2008
Location: Los Angeles, CA
Programs: SPG
Posts: 607
No, only 'daily' and 'weekly' are affected - instant appear to be working just fine; in fact I came here via one.
We do have some issues with ISP's blocking flyertalk or flagging it as spam - that may be a possibility.
We do have some issues with ISP's blocking flyertalk or flagging it as spam - that may be a possibility.
Oct 15, 2012, 9:18 pm
#5
Original Poster
Join Date: Oct 2005
Location: TPA / HAM
Programs: UA Gold / Bonvoy Platinum
Posts: 276
Now it works, I did put one IP for a Flyertalk mailserver on an exception list today, that might have been it.
Do you know if FT always uses the same outgoing mail IP ?
Do you know if FT always uses the same outgoing mail IP ?
Nov 3, 2012, 2:02 am
#6
Suspended
Join Date: Oct 2012
Posts: 0
I think because of some settings problems your notification is not showing.
Nov 12, 2012, 9:42 pm
#7
Join Date: Dec 2011
Posts: 75
I am still having issues receiving daily subscriptions. Is FT still having issues sending them out? I am using gmail and don't see any FT emails in the Spam folder. Thanks.
Nov 16, 2012, 8:20 am
#8
Join Date: Jan 2011
Posts: 749
Is there a way to enable instant notifications for specific sub forums? Or only for a single post?
Nov 19, 2012, 6:29 am
#9
Original Poster
Join Date: Oct 2005
Location: TPA / HAM
Programs: UA Gold / Bonvoy Platinum
Posts: 276
Update a month later: Ever since I put the FT mailserver IP on a whitelist to prevent spamlists etc. being applied I get instant notifications without a problem.
Nov 20, 2012, 9:35 pm
#10
Join Date: Dec 2011
Posts: 75
I am still not receiving some daily alerts (even though I am receiving other daily subscriptions and gmail is not blocking them). I have tried deleting the subscriptions and then reinstating them but it has not helped. For example, I am subscribed to the Citi AA 50k thread and have not received a daily email since Nov 3rd. Mods, do you have any advice?
Nov 27, 2012, 3:52 am
#11
Join Date: Mar 2003
Location: CGN (Cologne, Germany), travel agent, hardcore Sabre user
Programs: AA Lifetime Gold, BA, DL, LH, HH Diamond, Bonvoy Platinum, AX Centurion
Posts: 445
Same problem here. Apart from some very rare exceptions I have not received daily notifications in years! Just tried to delete all subscriptions and re-add them, but to no avail.
I am in Germany and my e-mail address ends in @mycompanyname.de.
I am in Germany and my e-mail address ends in @mycompanyname.de.
Nov 27, 2012, 6:26 am
#12
Original Poster
Join Date: Oct 2005
Location: TPA / HAM
Programs: UA Gold / Bonvoy Platinum
Posts: 276
Nov 27, 2012, 6:35 am
#13
Join Date: Mar 2003
Location: CGN (Cologne, Germany), travel agent, hardcore Sabre user
Programs: AA Lifetime Gold, BA, DL, LH, HH Diamond, Bonvoy Platinum, AX Centurion
Posts: 445
Nov 28, 2012, 1:20 pm
#14
Join Date: Dec 2004
Location: London
Posts: 6,265
Appears FT is blacklisted on PSBL - http://psbl.org/listing?ip=98.158.194.50
Nov 28, 2012, 2:08 pm
#15
Join Date: Jan 2007
Posts: 4,709
Appears FT is blacklisted on PSBL - http://psbl.org/listing?ip=98.158.194.50