Actually, the other forums (fora?) seem to be OK--just Miles that's realllllllllllly slow.

The AA board's still not working and Chemel's chatting tonight. Glad I'm not a conspiracy theorist...

Tech folks, any word on what's wrong?

Everything is slow!!!!

Can't get into AA....but I can get into AirTran (then again, why would we want to get into AirTran???)

Hope this is only temporary!!!

Ive been in 8 or 10 forums okay, except all are crawling. But the AAdvantage forum has a flat tire and is not running at all. Did sign into the chat room okay.

Wishing everyone good luck tonight

Randy nFT seams really slow. I have a cable modem at home and a T3 at work. Some days are worse than others. Today was/is so slow I didn't have the patients to check the board at work today. I tried several times and gave up. At home it is still moving at a snails pace. Are you guys still adding to the board and that is slowing it down?

Also I have tried searching a few times and 50% of the time I am timed out.

Also using cable modem, and today was as slow as those awful periods last year. Several searches just timed out. And during the Chat things were also extremely slow, then virtually froze towards the end. After nothing appeared for 5-minutes, I dropped off at about 9:50 pm.

The whole system is still running Slowwwwwwwwwww!!!

The AA board is dead.

It would take Randy's top tech just three minutes to get on this board and post a response. Nothing posted for nearly ELEVEN hours.

I thought Randy promised us better customer service and support, with the new software. I think Randy needs to ask for his money back from the vendor.

I manage software vendors and the IT operations for a midsize firm. I would be fired if I failed to respond to my user community.

Is it too hard to spend three minutes and draft a short note to the user community?

What am I missing here?

All appears well to me this morning! http://www.flyertalk.com/forum/smile.gif

HungryTraveler: Easy there, my friend!

What you are missing, IMHO, is that one cannot always see what is going on behind the scenes. You are right that maybe they should have posted a note that they were working on the problem. Hey, I'd like to be kept informed too.

FWIW, the tech guys had been aware of the problem for most of the day. During the live chat last night, I took the opportunity to ask one of them about it and he said that they've been trying to figure it out for most of the day. Last night, in fact, they took down the entire FT Miles board for a while to service just the AA forum.

FewMiles..

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FlyerTalkers' Resources on the Web: http://fewmiles.tripod.com/
Unofficial Guide to AAdvantage: http://fewmiles.tripod.com/AA/
Unofficial oneworld Info Desk: http://fewmiles.tripod.com/oneworld/

Slow all week for me, especially opening threads. The only real change I notice with the "new deal" is its harder on the eyes with all this white, and m-u-c-h- slower, and crummy looking smilies now.

That's progress? http://www.flyertalk.com/forum/smile.gif

well, it seems better tonight...

Also experienced the system to be very slow all week with my cable modem connection until tonight.

Could it be speed was also enhanced during last night's downtime to fix the AA forum?

VERY slow again today, as it seemed to "bog down" at about 1:30pm EST! http://www.flyertalk.com/forum/frown.gif

Same story today, sadly! http://www.flyertalk.com/forum/frown.gif

Yup... no problem accessing boards this morning... but can't seem to get on the AA board this afternoon. http://www.flyertalk.com/forum/frown.gif

Yup... no problem accessing boards this morning... but can't seem to get on the AA board this afternoon. http://www.flyertalk.com/forum/frown.gif