AA Forum Problems
May 14, 2001 | 3:45 pm
#1
Original Poster
Suspended
Join Date: Sep 2000
Location: USA
Programs: HH Diamond, SPG Gold, PC Platinum Ambassador, Marriott Silver
Posts: 15,249
AA Forum Problems
Page 2 of this thread is missing: http://www.flyertalk.com/forum/Forum71/HTML/003541.html .
Also, several other posts are missing from various other AA threads today.
Also, several other posts are missing from various other AA threads today.
May 15, 2001 | 10:59 am
#2
Guest
Posts: n/a
cactuspete, good morning!
It sure is missing isn't it. Bummer. Sorry about that. I'm going to need to go in and dig around a bit and see what I can see. Give me a bit and I'll let you know what I find out.
Thanks for your feedback.
------------------
Michael at WebFlyer
mailto:[email protected][email protected]</A>
2428 Hall Ave.
Grand Junction, Co. 81501
970.263.4201
It sure is missing isn't it. Bummer. Sorry about that. I'm going to need to go in and dig around a bit and see what I can see. Give me a bit and I'll let you know what I find out.
Thanks for your feedback.
------------------
Michael at WebFlyer
mailto:[email protected][email protected]</A>
2428 Hall Ave.
Grand Junction, Co. 81501
970.263.4201
May 16, 2001 | 3:58 pm
#3
Original Poster
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Join Date: Sep 2000
Location: USA
Programs: HH Diamond, SPG Gold, PC Platinum Ambassador, Marriott Silver
Posts: 15,249
Sorry to be a pest. Similar thinga are happening on a lot of different threads today - - the last few posts are not showing up. And, still very slow.
Forgot to mention - - the AA forum is inaccessible the past few hours.
[This message has been edited by cactuspete (edited 05-16-2001).]
Forgot to mention - - the AA forum is inaccessible the past few hours.
[This message has been edited by cactuspete (edited 05-16-2001).]
May 16, 2001 | 9:39 pm
#8
Join Date: Sep 2000
Location: Plano, TX
Posts: 113
AA chat room still down at 10:36 PM.
NO WORD from anyone at webflyer about anything since midmorning.
Has Talkflyer lost site of its customers?
There are a dozen ways to alert YOUR CUSTOMERS about the problem. Yet you have deliberatly chosen NOT to do so.
This sucks!!
As an IT professional, it will take less than five minutes to compose and post a message that all could see advising them of the problem and went a fix, if any, may be expected. This is called common courtesy.
Hope you have not deceided to follow the AA.COM bad practices of non customer service.
Randy, are you there???????????????????????
NO WORD from anyone at webflyer about anything since midmorning.
Has Talkflyer lost site of its customers?
There are a dozen ways to alert YOUR CUSTOMERS about the problem. Yet you have deliberatly chosen NOT to do so.
This sucks!!
As an IT professional, it will take less than five minutes to compose and post a message that all could see advising them of the problem and went a fix, if any, may be expected. This is called common courtesy.
Hope you have not deceided to follow the AA.COM bad practices of non customer service.
Randy, are you there???????????????????????
May 16, 2001 | 10:07 pm
#9
Original Poster
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Join Date: Sep 2000
Location: USA
Programs: HH Diamond, SPG Gold, PC Platinum Ambassador, Marriott Silver
Posts: 15,249
Originally posted by Info Tech Traveler:
This sucks!!
This sucks!!
NO WORD from anyone at webflyer about anything since midmorning.
Has Talkflyer lost site of its customers?
There are a dozen ways to alert YOUR CUSTOMERS about the problem. Yet you have deliberatly chosen NOT to do so.
Has Talkflyer lost site of its customers?
There are a dozen ways to alert YOUR CUSTOMERS about the problem. Yet you have deliberatly chosen NOT to do so.
We are guests here, not customers. And I doubt that it was deliberate. 
Ease up. Please.
This is called common courtesy.
May 16, 2001 | 10:14 pm
#10
Join Date: Nov 2000
Location: DFW
Programs: AA EXP/4MM, QF PLT, Marriott PLT
Posts: 1,425
May 17, 2001 | 12:12 pm
#11
Original Poster
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Join Date: Sep 2000
Location: USA
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Posts: 15,249
Originally posted by cactuspete:
Page 2 of this thread is missing: http://www.flyertalk.com/forum/Forum71/HTML/003541.html
Page 2 of this thread is missing: http://www.flyertalk.com/forum/Forum71/HTML/003541.html
Oops - it is a different thread that is having problems: http://www.flyertalk.com/forum/Forum71/HTML/003553.html
[This message has been edited by cactuspete (edited 05-17-2001).]
May 17, 2001 | 1:52 pm
#12
Guest
Posts: n/a
Hello all.
This is just to let you all know that we deeply apologize for the problems we've been having, that we do hear you and yes, we are working on a solution.
Please be patient and continue to be supportive of our efforts.
Thank you for your feedback.
------------------
Michael at WebFlyer
mailto:[email protected][email protected]</A>
2428 Hall Ave.
Grand Junction, Co. 81501
970.263.4201
This is just to let you all know that we deeply apologize for the problems we've been having, that we do hear you and yes, we are working on a solution.
Please be patient and continue to be supportive of our efforts.
Thank you for your feedback.
------------------
Michael at WebFlyer
mailto:[email protected][email protected]</A>
2428 Hall Ave.
Grand Junction, Co. 81501
970.263.4201
May 17, 2001 | 2:34 pm
#13
FlyerTalk Evangelist
Join Date: May 1998
Location: Massachusetts, USA; AA 2.996MM & Plat Pro, DL 1MM, GM & Flying Colonel
Posts: 25,037
Dear Info Tech Traveler,
We're not customers. We don't pay a penny for these forums. (Hopefully most of us support Randy's operations in other ways.) He provides them, including all the hardware, software and support, as a free service.
Despite their occasional need to devote a bit of time to activities that bring in revenue, Randy's staff are more responsive than most other organizations I've dealt with. They're also unfailingly pleasant.
FlyerTalk recently switched to a new software release. This often introduces problems that can be devilishly hard to track down.
As an IT professional myself since the days of punched cards, I've learned three things:
1. A five-minute fix rarely is. When you try to do it in five minutes, you get it wrong.
2. One person's top priority may not be everyone else's.
3. Yelling at the folks who do the fixing rarely gets things fixed faster.
We're not customers. We don't pay a penny for these forums. (Hopefully most of us support Randy's operations in other ways.) He provides them, including all the hardware, software and support, as a free service.
Despite their occasional need to devote a bit of time to activities that bring in revenue, Randy's staff are more responsive than most other organizations I've dealt with. They're also unfailingly pleasant.
FlyerTalk recently switched to a new software release. This often introduces problems that can be devilishly hard to track down.
As an IT professional myself since the days of punched cards, I've learned three things:
1. A five-minute fix rarely is. When you try to do it in five minutes, you get it wrong.
2. One person's top priority may not be everyone else's.
3. Yelling at the folks who do the fixing rarely gets things fixed faster.
May 18, 2001 | 9:53 am
#14
Guest
Posts: n/a
Good morning all. No new info yet but I wanted to say thank you very much for your continuing support and for your kind comments.
------------------
Michael at WebFlyer
mailto:[email protected][email protected]</A>
2428 Hall Ave.
Grand Junction, Co. 81501
970.263.4201
------------------
Michael at WebFlyer
mailto:[email protected][email protected]</A>
2428 Hall Ave.
Grand Junction, Co. 81501
970.263.4201