AA Forum Problems
 

Page 2 of this thread is missing: http://www.flyertalk.com/forum/Forum71/HTML/003541.html .

Also, several other posts are missing from various other AA threads today.

cactuspete, good morning!

It sure is missing isn't it. Bummer. Sorry about that. I'm going to need to go in and dig around a bit and see what I can see. Give me a bit and I'll let you know what I find out.

Thanks for your feedback.

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Michael at WebFlyer
mailto:[email protected][email protected]</A>
2428 Hall Ave.
Grand Junction, Co. 81501
970.263.4201

Sorry to be a pest. Similar thinga are happening on a lot of different threads today - - the last few posts are not showing up. And, still very slow.

Forgot to mention - - the AA forum is inaccessible the past few hours. http://www.flyertalk.com/forum/frown.gif

[This message has been edited by cactuspete (edited 05-16-2001).]

Also havent been able to open the AADV or TWA board for several hours.

The AA chat board is still down as of the date / time group of this post.

Any status update?

FWIW, still down! http://www.flyertalk.com/forum/frown.gif

Still down...any hope for tomorrow? http://www.flyertalk.com/forum/confused.gif

AA chat room still down at 10:36 PM.

NO WORD from anyone at webflyer about anything since midmorning.

Has Talkflyer lost site of its customers?

There are a dozen ways to alert YOUR CUSTOMERS about the problem. Yet you have deliberatly chosen NOT to do so.

This sucks!!

As an IT professional, it will take less than five minutes to compose and post a message that all could see advising them of the problem and went a fix, if any, may be expected. This is called common courtesy.

Hope you have not deceided to follow the AA.COM bad practices of non customer service.

Randy, are you there???????????????????????

Yes, indeed! http://www.flyertalk.com/forum/mad.gif

No!! http://www.flyertalk.com/forum/redface.gif We are guests here, not customers. And I doubt that it was deliberate. http://www.flyertalk.com/forum/rolleyes.gif Ease up. Please.

It's working now.

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My Aviation Pages
My Travel Pages

Same problem now, same thread.

Oops - it is a different thread that is having problems: http://www.flyertalk.com/forum/Forum71/HTML/003553.html

[This message has been edited by cactuspete (edited 05-17-2001).]

Hello all.

This is just to let you all know that we deeply apologize for the problems we've been having, that we do hear you and yes, we are working on a solution.

Please be patient and continue to be supportive of our efforts.

Thank you for your feedback.

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Michael at WebFlyer
mailto:[email protected][email protected]</A>
2428 Hall Ave.
Grand Junction, Co. 81501
970.263.4201

Dear Info Tech Traveler,

We're not customers. We don't pay a penny for these forums. (Hopefully most of us support Randy's operations in other ways.) He provides them, including all the hardware, software and support, as a free service.

Despite their occasional need to devote a bit of time to activities that bring in revenue, Randy's staff are more responsive than most other organizations I've dealt with. They're also unfailingly pleasant.

FlyerTalk recently switched to a new software release. This often introduces problems that can be devilishly hard to track down.

As an IT professional myself since the days of punched cards, I've learned three things:

1. A five-minute fix rarely is. When you try to do it in five minutes, you get it wrong.

2. One person's top priority may not be everyone else's.

3. Yelling at the folks who do the fixing rarely gets things fixed faster.

Good morning all. No new info yet but I wanted to say thank you very much for your continuing support and for your kind comments.

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Michael at WebFlyer
mailto:[email protected][email protected]</A>
2428 Hall Ave.
Grand Junction, Co. 81501
970.263.4201