FALSE Virus alert [there is NO malware on your computer]
Jul 27, 2012, 6:27 am
#136
Join Date: Aug 2010
Posts: 154
Having done a bit more digging, there seems to be a common theme with these spyware directs and vBSEO (which according to the bottom of the page, this site uses) -
http://www.vbseo.com/blogs/rafael-be...w-prevent-361/
and
http://www.vbseo.com/f255/hacked-url...5/index10.html
http://www.vbseo.com/blogs/rafael-be...w-prevent-361/
and
http://www.vbseo.com/f255/hacked-url...5/index10.html
Jul 27, 2012, 3:26 pm
#139
Join Date: Apr 2004
Location: Scottsdale, AZ
Programs: AA 2MM - UA 1P / Hyatt Diamond - SPG Plat / Hertz 5* - Avis 1st
Posts: 3,886
Is anyone at IBB taking any action on this yet?
The source is clearly FT and its ad rotation.
The problem clearly affects IE, which is what most lounges have for guests to use on the lounge computers.
Browsing to FT on a lounge computer results in this malware alert, which stimulates the lounge computer security to react, which usually results in making the lounge computer useless.
Therefore FT is the source of making it impossible to use lounge computers.
Please, please, is anyone at IBB taking any action, and if so, can we have some status updates?
The source is clearly FT and its ad rotation.
The problem clearly affects IE, which is what most lounges have for guests to use on the lounge computers.
Browsing to FT on a lounge computer results in this malware alert, which stimulates the lounge computer security to react, which usually results in making the lounge computer useless.
Therefore FT is the source of making it impossible to use lounge computers.
Please, please, is anyone at IBB taking any action, and if so, can we have some status updates?
Jul 27, 2012, 3:46 pm
#140
No longer with Internet Brands
Join Date: Mar 2011
Location: Los Angeles, CA
Programs: DL DM 1.6MM, Marriott LT Plat
Posts: 5,343
Hi again,
We realize this is a large issue. We are taking constant action to try to resolve it as soon as possible. I have been engaging on a daily basis in this thread, and merging new threads here, as well as responding to Contact Us requests in kind.
See http://www.flyertalk.com/forum/19008579-post119.html for the most recent information we have.
I will update as soon as I have anything new to share.
Thank you,
Paul
Community Manager
We realize this is a large issue. We are taking constant action to try to resolve it as soon as possible. I have been engaging on a daily basis in this thread, and merging new threads here, as well as responding to Contact Us requests in kind.
See http://www.flyertalk.com/forum/19008579-post119.html for the most recent information we have.
I will update as soon as I have anything new to share.
Thank you,
Paul
Community Manager
Jul 27, 2012, 4:33 pm
#141
Join Date: Jun 2000
Location: YYZ
Programs: AC, AA, UA, BA, Hilton
Posts: 2,907
I posted this in the Technology Forum earlier, but noticed it's been well voiced on here. So why so long in tracking the threat down and removing the offending advertising, or other cause?
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I've had the same virus warning from my Norton Symantic 360 for the last four out of five days or nights that I've clicked to get to FT, with the most recent being early this morning. Each time, Norton blocked and removed two immediate threats, but that leaves a blank page on my screen with the option to either use the "cleaner" to remove the fraudulent threat, or cancel which gets me to my initial Windows icon page. If I just try to close the blank page at the top right, it just pops up the same box offering to get rid of the threat.
Noticed that the threat arrives with two different URL's, but both of them end with the same ".pl", so I'm surprised that IB can do nothing to track and stop the threats.
Just to be safe I do a complete scan of my system after Norton blocks the threat, and nothing shows up, so it appears to have been successfully blocked, but I'm not happy about the threat, even moreso if it's coming from FT.
bj-21.
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I've had the same virus warning from my Norton Symantic 360 for the last four out of five days or nights that I've clicked to get to FT, with the most recent being early this morning. Each time, Norton blocked and removed two immediate threats, but that leaves a blank page on my screen with the option to either use the "cleaner" to remove the fraudulent threat, or cancel which gets me to my initial Windows icon page. If I just try to close the blank page at the top right, it just pops up the same box offering to get rid of the threat.
Noticed that the threat arrives with two different URL's, but both of them end with the same ".pl", so I'm surprised that IB can do nothing to track and stop the threats.
Just to be safe I do a complete scan of my system after Norton blocks the threat, and nothing shows up, so it appears to have been successfully blocked, but I'm not happy about the threat, even moreso if it's coming from FT.
bj-21.
Jul 27, 2012, 7:55 pm
#144
Join Date: Jan 2009
Location: TUL
Programs: AA EXP 2MM; Marriott Titanium; Hilton Diamond; Hyatt Explorist; Vistana 5* Elite; Nat'l Exec Elite
Posts: 6,177
I just got the warning again. It happens only on FT. I came to this thread and I see these ads at the bottom of the thread. Makes me wonder if FT is intentionally causing these "issues"
How to Remove Malware
Remove all Traces of Malware Fast
Follow These 3 Steps Immediately!
speedmaxpc.com
Norton Antivirus™ 2012
Stronger Antivirus Protection.
Official US website. Download now!
www.Norton.com
How to Remove Malware
Remove all Traces of Malware Fast
Follow These 3 Steps Immediately!
speedmaxpc.com
Norton Antivirus™ 2012
Stronger Antivirus Protection.
Official US website. Download now!
www.Norton.com
Jul 27, 2012, 8:40 pm
#146
Join Date: Jun 2007
Programs: UA Million Miler
Posts: 190
I have had it five times in the last seven days.
Each time was an FlyerTalk.
I have a Warranty (Hardware and Software) with Dell and each time it took about 1 1/2 to 2 hours and they tell me fixed it.
Its on a different window right now.
Each time was an FlyerTalk.
I have a Warranty (Hardware and Software) with Dell and each time it took about 1 1/2 to 2 hours and they tell me fixed it.
Its on a different window right now.
Jul 27, 2012, 9:18 pm
#147
Join Date: Apr 2006
Posts: 517
What are they having to fix each time that takes so long? This is easy to get around, just don't click on any buttons. Open task manager and "kill" the Internet Explorer application. If you are clicking the OK or Cancel buttons in the popup each time, I would have hoped you would have figured out by the fifth time that that isn't the thing to do?
Jul 27, 2012, 9:33 pm
#148
Join Date: Apr 2007
Location: SEA
Programs: AS MVP, Hhonors Gold, National Executive, Identity Gold, MLife Gold
Posts: 2,687
How many tens of thousands of pageviews with ads have there been in the week since this has been reported?
Has anyone from IB been able to reproduce the problem?
What additional information can the FT community provide to help you isolate this faster?
Jul 27, 2012, 9:38 pm
#149
Join Date: Apr 2006
Posts: 517
You possess the technical capability to shut off all ads until this is resolved. Why are you not employing that option?
How many tens of thousands of pageviews with ads have there been in the week since this has been reported?
Has anyone from IB been able to reproduce the problem?
What additional information can the FT community provide to help you isolate this faster?
How many tens of thousands of pageviews with ads have there been in the week since this has been reported?
Has anyone from IB been able to reproduce the problem?
What additional information can the FT community provide to help you isolate this faster?
Jul 27, 2012, 9:53 pm
#150
Join Date: Apr 2007
Location: SEA
Programs: AS MVP, Hhonors Gold, National Executive, Identity Gold, MLife Gold
Posts: 2,687