Hi again,
We realize this is a large issue. We are taking constant action to try to resolve it as soon as possible. I have been engaging on a daily basis in this thread, and merging new threads here, as well as responding to Contact Us requests in kind.
See
http://www.flyertalk.com/forum/19008579-post119.html for the most recent information we have.
I will update as soon as I have anything new to share.
Thank you,
Paul
Community Manager