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-   Technical Support and Feedback (https://www.flyertalk.com/forum/technical-support-feedback-386/)
-   -   Now I'm not receiving any FT email (https://www.flyertalk.com/forum/technical-support-feedback/1117482-now-im-not-receiving-any-ft-email.html)

stimpy Apr 8, 2012 4:36 am

Well it seems to be working ok. However I wonder if there is a way for us to select when we want to receive these forum updates? I'm getting them just after noon CET while I would prefer they arrive early in the morning.

I think it would be better on the servers if they didn't try to send to everyone at the same time, eh? If we all customized, or used our setting for timezone, it would be easier to manage I think.

Discus Apr 8, 2012 5:44 am

Looks like things are working for me (at the moment)


Originally Posted by stimpy (Post 18354369)
I think it would be better on the servers if they didn't try to send to everyone at the same time, eh? If we all customized, or used our setting for timezone, it would be easier to manage I think.

Don't ask them to twist anything now...

SFO 1K Apr 8, 2012 6:56 am

After resubscribing to my preferred threads I am getting my updates

stimpy Apr 22, 2012 2:58 pm

Forum updates stopped working for me a couple days ago it seems. Anyone else?

SFO 1K Apr 22, 2012 3:01 pm


Originally Posted by stimpy (Post 18441678)
Forum updates stopped working for me a couple days ago it seems. Anyone else?

ditto

TAHKUCT Apr 22, 2012 3:03 pm


Originally Posted by stimpy (Post 18441678)
Forum updates stopped working for me a couple days ago it seems. Anyone else?

+1

farci Apr 22, 2012 3:47 pm


Originally Posted by TAHKUCT (Post 18441702)
+1

Yep - same here

Franklybrit Apr 23, 2012 4:39 am


Originally Posted by farci (Post 18441898)
Yep - same here

After a couple of weeks of getting emails again, I though they had this sussed. Clearly not....

Jac747 Apr 23, 2012 8:57 am

It was working just for a few days only for me.

IBobi Apr 23, 2012 2:59 pm

The issue was temporarily resolved, but appears to be down again.

Tech discovered a core cacheing issue with the software that's causing this, and it may be a while longer before it can be resolved. I have no eta.

mswtravels Apr 24, 2012 6:49 am

same here
 

Originally Posted by Franklybrit (Post 18444222)
After a couple of weeks of getting emails again, I though they had this sussed. Clearly not....

Same here...

aleksir Apr 24, 2012 9:07 am

One week of bliss in 2 years and then it's all gone again. Was it a dream?

SFO 1K May 7, 2012 11:04 am

Can someone from Internet Brands explain what was done to fix this problem and how that fix could have gone haywire yet again.

PLEASE?

IBobi May 7, 2012 12:17 pm

We've not yet arrived at/announced a resolution to this problem. Yes, it was working for a while, but that was not a permanent solution. Last word I heard from tech is that it turns out to be a core VB issue that can't be fixed at this time without compromising overall site performance. So, no resolution is projected as forthcoming. Tech may be able to do the occasional restart, but it won't be meaningful until they announce that they have it resolved. We just don't want to unreasonably raise expectations on this. Sorry about that.

jackal May 7, 2012 12:36 pm


Originally Posted by IBobi (Post 18529755)
We've not yet arrived at/announced a resolution to this problem. Yes, it was working for a while, but that was not a permanent solution. Last word I heard from tech is that it turns out to be a core VB issue that can't be fixed at this time without compromising overall site performance. So, no resolution is projected as forthcoming. Tech may be able to do the occasional restart, but it won't be meaningful until they announce that they have it resolved. We just don't want to unreasonably raise expectations on this. Sorry about that.

Interesting.

Not that I care all that much, since browsing FT via email is about the least efficient method of keeping on top of FT, but it does seem odd that it was working for so many years and then just quit. It seems to me that if it was a core VB issue, it seems like it would have never worked at all, although I suppose the interplay of a number of factors could have intersected to trigger the failure.

Maybe it's time for a VB upgrade for FT. ;)


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