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-   Technical Support and Feedback (https://www.flyertalk.com/forum/technical-support-feedback-386/)
-   -   Now I'm not receiving any FT email (https://www.flyertalk.com/forum/technical-support-feedback/1117482-now-im-not-receiving-any-ft-email.html)

FriendlySkies Aug 17, 2010 10:46 pm

Now I'm not receiving any FT email
 
As we all know, there were problems with the new post emails cramming our in-boxes. Now, I haven't received a single FT email since this afternoon. I know that the threads have been updated, but I haven't been notified..:(

stimpy Aug 18, 2010 7:10 am

Me too! I just noticed this and it seems to have been going on for about 8 hours or so.

Pat89339 Aug 18, 2010 8:22 am

And again I did not receive my early morning batch of emails as reported previously several times this month! The problem has returned yet again.

jammin Aug 18, 2010 9:57 am

Me too. No emails from FT since last night. Have to keep refreshing the thread to see if there's a reply.

I'm on Yahoo.com.sg email.

moondog Aug 18, 2010 10:14 am

Me five. I hope we're not setting ourselves up for a barrage of 200+ emails two weeks from now. I've actually contemplated the idea of unsubscribing from all subscribed threads in order to remove myself from this drama, but doing so would suck up close to an hour of my time (slow FT connection in China and almost 4,000 threads).

At any rate, I'm shocked that IB hasn't solved the problem at hand yet. It's too bad none of the FT clone sites have achieved significant traction yet.

IBsteph Aug 18, 2010 10:35 am

Tech is trying to track down the problem on why it's still occurring for some of you and not all of us.

We'll update you as soon as we know.

Sorry for the inconvenience.

FriendlySkies Aug 18, 2010 6:51 pm

Just wondering if tech had found anything. I haven't received any emails from FT since 12pmCST yesterday...

bmvaughn Aug 18, 2010 8:46 pm

Same issue here... also not getting notifications of PMs.

LIH Prem Aug 18, 2010 9:39 pm

"some of us"?

In that case, "instant" email notification for subscribed thread activity stopped about 2 days ago for me.

-David

N965VJ Aug 18, 2010 9:51 pm

Two PMs to my inbox today; no email notification.

FriendlySkies Aug 18, 2010 10:02 pm


Originally Posted by N965VJ (Post 14507455)
Two PMs to my inbox today; no email notification.

I should have received at least 100 FT emails today, but nothing has come through.. A number of times today, I've wondered if my phone was broken. I've only gotten 30 emails today..

:mad::mad::mad:

vilntrav Aug 19, 2010 3:28 am

Same for me since yesterday

tasnam Aug 19, 2010 4:37 am

Same for me.
 

Originally Posted by LIH Prem (Post 14507421)
"some of us"?

In that case, "instant" email notification for subscribed thread activity stopped about 2 days ago for me.

-David


I also have not received any email thread updates for about three days now.


Tasnam

stimpy Aug 19, 2010 6:53 am

It's been almost 36 hours now of no Flyertalk emails.

German Expat Aug 19, 2010 11:35 am

Dead for me as well (approx. 2 days).

halothane Aug 19, 2010 1:48 pm

This is getting old REALLY fast:mad:

FriendlySkies Aug 19, 2010 1:50 pm


Originally Posted by halothane (Post 14511390)
This is getting old REALLY fast:mad:

+100

TAHKUCT Aug 19, 2010 3:50 pm

Missed my updates. Have not received any for 2 days.

FriendlySkies Aug 19, 2010 6:58 pm

it's been 32hours since the last IB update.... any solutions, guys? :td:

goalie Aug 19, 2010 10:15 pm

add me to the list. no email notifications on pm's. had 2 waiting for me when i just logged in and they were sent some 5 hours ago! (and in the past, i have rec'd my email notification within 10 minutes of the pm being sent). not good if something is time sensitive. :mad: please fix.

bmvaughn Aug 20, 2010 8:22 am

I'd PM IBSteph but doubt she'd receive an email that she has a PM :(

cblaisd Aug 20, 2010 11:46 am

FYI:

http://www.flyertalk.com/forum/techn...means-407.html

FriendlySkies Aug 20, 2010 4:33 pm

It's now 5:32CST

I just received an email from FT.. Perhaps it's starting to work again?:)

bmvaughn Aug 20, 2010 4:34 pm


Originally Posted by FriendlySkies (Post 14518115)
It's now 5:32CST

I just received an email from FT.. Perhaps it's starting to work again?:)

Thanks - received an email that you just posted this :)

FriendlySkies Aug 20, 2010 4:35 pm


Originally Posted by bmvaughn (Post 14518120)
Thanks - received an email that you just posted this :)

And I got one that you posted this!

It's about time..

German Expat Aug 20, 2010 4:35 pm


Originally Posted by FriendlySkies (Post 14518115)
It's now 5:32CST

I just received an email from FT.. Perhaps it's starting to work again?:)

I subscribed to this thread and just got your message, nothing else though yet :)

IB-Dick Aug 20, 2010 5:12 pm

We believe we have solved the problem, however we will continue to monitor to ensure delivery continues.

Past emails from the outage period will NOT be sent to users.

FriendlySkies Aug 20, 2010 5:16 pm


Originally Posted by IB-Dick (Post 14518262)
...Past emails from the outage period will NOT be sent to users.

That's good for me, as I bet I would have at least 5-600 waiting for me!:eek:

tasnam Aug 20, 2010 5:39 pm


Originally Posted by FriendlySkies (Post 14518125)
And I got one that you posted this!

It's about time..

I finally just got an email message about this thread!!:p:p:p:p

IBsteph Aug 20, 2010 5:44 pm

Looks like it. Dick just confirmed that they should have fixed it.

jammin Aug 21, 2010 3:27 am

Yup, 'tis working for me now too.

SusanDK Aug 21, 2010 6:18 am

I have not been receiving emails about updates to subscribed threads for a few days now. It also appears as if I'm not being automatically subscribed to threads in which I post, or those I start, despite that the settings in my profile say to subscribe me by default.

For a few of the threads that I've participated in, but stopped receiving updates, as well as threads in which I've recently posted for the first time, if I click on "thread tools" at the top of the thead's page, it gives me the option "subscribe to this thread" -- normally it would not show this as it would reflect that I'm already subscribed.

Susan

goalie Aug 21, 2010 1:00 pm

rec'd 1 e-mail this morning for 1 pm sent last night. hopefully it has beein fixed and mine is not a one-off (pun intended ;))

flospi Aug 22, 2010 1:42 am


Originally Posted by goalie (Post 14521913)
rec'd 1 e-mail this morning for 1 pm sent last night. hopefully it has beein fixed and mine is not a one-off (pun intended ;))

Kind of the same with me. Got 2 emails yesterday, totally not at the usual time. Today I got one email, again not at the usual time. Yesterday it was 2 forum subscriptions, today it was a thread subsription.

SkiAdcock Aug 22, 2010 11:55 am

Haven't gotten thread subscriptions which is quite irritating because one of the threads has some deadlines in it, but did get one PM notification.

Cheers.

FriendlySkies Aug 22, 2010 12:48 pm


Originally Posted by SkiAdcock (Post 14525906)
Haven't gotten thread subscriptions which is quite irritating because one of the threads has some deadlines in it, but did get one PM notification.

Cheers.

I'm having the opposite of your problem. I'm receiving thread subscriptions just fine, but haven't gotten a single message for the multiple PM that I've been sent...

KhalilSheikh Aug 22, 2010 8:05 pm

For the last 2-3 days I have NOT been receiving any of my forum subscription updates (the ones that go out around midnight PST). I'm getting the instant subscribed thread updates though.
Same thing happened to me for a few days around first week of August.

flospi Aug 23, 2010 3:25 am

Approximately 2 hours ago: 2 thread update emails (including 1 for this thread) and 1 forum update email.

tsg20 Aug 23, 2010 7:03 am

I have had no thread update emails since the 17th.

SkiAdcock Aug 23, 2010 7:48 am

I've started getting subscribed thread notifications via email again - be still my beating heart :D

Cheers.


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