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Old Jul 21, 2011 | 1:37 pm
  #91  
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There's some tweaking going on. We don't have a firm resolution yet, but you may be getting the updates for the time being thanks to Dick.

Paul
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Old Jul 21, 2011 | 1:57 pm
  #92  
 
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So, the queue is being cleaned up which means that you should be getting some of the emails that you'd previously missed. I had to stop and restart the process, which is why you might be getting some doubles.

Like Paul said, we're not completely sure that we've resolved this, but we've made some progress in diagnosing the issue.
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Old Jul 21, 2011 | 4:14 pm
  #93  
 
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Same here. Nothing for two weeks. Is there a fix?
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Old Jul 21, 2011 | 7:39 pm
  #94  
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I did get a bunch of old forum updates today ... Looks like progress, I hope!
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Old Jul 26, 2011 | 5:40 pm
  #95  
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I've got a few threads that I subscribe to for daily updates...in the last few days the mailings have been a lot more sporadic, but I'm guessing that's from the stop/restart of the process. It looks like the Sunday morning updates came through fine, as did some of the Monday morning ones. It looks like the extra copies started coming in Monday midday, which is probably someone working on the system and trying to diagnose. Normally I get them between 3am and 3:30am Eastern Time, so any that come in during that window I consider the normal overnight daily batch run.

Overnight last night some of them came through fine, but not all. Dunno if that helps with the debugging.
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Old Jul 26, 2011 | 6:54 pm
  #96  
 
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Why is this taking so long to fix?

First, I did not receive any e-mail updates to subscribed threads. Now, i'm receiving multiple duplicate e-mail for the same thread.

My inbox is choking!
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Old Jul 26, 2011 | 7:56 pm
  #97  
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Originally Posted by StSebastian
I've got a few threads that I subscribe to for daily updates...in the last few days the mailings have been a lot more sporadic, but I'm guessing that's from the stop/restart of the process. It looks like the Sunday morning updates came through fine, as did some of the Monday morning ones. It looks like the extra copies started coming in Monday midday, which is probably someone working on the system and trying to diagnose. Normally I get them between 3am and 3:30am Eastern Time, so any that come in during that window I consider the normal overnight daily batch run.

Overnight last night some of them came through fine, but not all. Dunno if that helps with the debugging.
Exactly the same situation.
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Old Jul 27, 2011 | 8:06 am
  #98  
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Originally Posted by stimpy
I'm getting Forum updates now! The problem is I'm getting two of each one.
same here. but they are coming in again. but in the afternoon instead of being there waiting in the morning.

I am happy to be getting them again though
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Old Jul 27, 2011 | 8:16 am
  #99  
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Originally Posted by aleksir
same here. but they are coming in again. but in the afternoon instead of being there waiting in the morning.
In my timezone they used to come in around 9am which was great. Now they arrive in the middle of the night which is not so great. But as you say, something is better than nothing.
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Old Aug 2, 2011 | 10:17 am
  #100  
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And suddenly quiet again. Last e-mail July 27...
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Old Aug 2, 2011 | 10:26 am
  #101  
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Originally Posted by Discus
And suddenly quiet again. Last e-mail July 27...
Me too, no daily forum updates since 7/26.
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Old Aug 2, 2011 | 10:39 am
  #102  
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I am using gmail and since a couple days the emails went into the Spam folder. I opened a couple of them and declared them 'no spam' and now it seems to be ok again.
Seems to me like at least google is treating flyertalk emails by default as spam now since it did work until a couple days ago.
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Old Aug 2, 2011 | 2:41 pm
  #103  
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No daily email summaries to my subscribed forums since July 20, except for duplicated emails on July 25 then zip, nada, zilch.

FlyerTalk admin wrote me on July 20
What you are experiencing is happening to many users at this time. Last week we updated our forum software and we expect that this is an unintended side effect. We are working to resolve the problem as soon as possible. We're sorry for the inconvenience and thank you for your patience as we work to remedy this issue. Re-registering your preferences will not help and I'm unsure of if they will start automatically again once the fix is live.
but two weeks later -no progress.

Ah well back to PPruNe...
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Old Aug 2, 2011 | 4:22 pm
  #104  
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Originally Posted by jemmazee
Me too, no daily forum updates since 7/26.
Ditto it is!
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Old Aug 3, 2011 | 3:05 pm
  #105  
 
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I stopped receiving all but one of my subscriptions on July 27. Originally I was told to check my spam folder (nothing there) and then I was directed to this thread, with a suggestion that I subscribe (hmmm....). Here's hoping you guys can fix this ASAP. Thanks.
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