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Old Aug 27, 2010 | 3:30 am
  #46  
 
Join Date: May 2008
Location: Seattle, WA
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Posts: 50
I haven't been getting emails for some time as well. But then about 4 days ago I started receiving 1 email for one of the forums I am subscribed to. I even tried unsubscribe and re-subscribe, still nothing.
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Old Aug 27, 2010 | 5:53 am
  #47  
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Sometimes I get em and sometimes I don't...
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Old Aug 27, 2010 | 6:09 am
  #48  
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Now seem to be getting thread notifications, but no forum notifications.
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Old Aug 27, 2010 | 1:45 pm
  #49  
 
Join Date: May 2004
Location: LAX, BUR
Posts: 545
Is there any confirmation anywhere that FT is even aware of this issue?

...and they're working on it?
I love FT and will always appreciate it so I don't want to come across as ungrateful for all the hard work that gets done behind-the-scenes.
KhalilSheikh is offline  
Old Aug 27, 2010 | 1:54 pm
  #50  
 
Join Date: Aug 2009
Posts: 261
I have let tech know about this thread. The problem is that everything looks 100% OK on our end. Our email system has been checked up and down , twice all over- and they can't find anything that seems wrong or linked to your problem.

Sorry for the inconvenience, hopefully it will get resolved soon.

Will update you as soon as I hear back from tech.
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Old Aug 30, 2010 | 5:38 am
  #51  
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Originally Posted by IBsteph
I have let tech know about this thread. The problem is that everything looks 100% OK on our end. Our email system has been checked up and down , twice all over- and they can't find anything that seems wrong or linked to your problem.
Received only one update today, should have been five updates. The one I got was a weekly update, the daily updates didn't come today either.

I've now checked my mailservers logs today, the ones that receive mail directly from your servers (mx5.internetbrands.com) , and could not see any traces of more than one connection. Looks like the problem is in your end somewhere.
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Old Aug 30, 2010 | 11:23 am
  #52  
 
Join Date: Sep 2005
Location: New York
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Posts: 210
+1 -- no forum updates at midnight. It's been a week or so now, which is why I started searching and found this info.

Well, as long as someone knows and is working on it. Good Luck.

Originally Posted by KhalilSheikh
For the last 2-3 days I have NOT been receiving any of my forum subscription updates (the ones that go out around midnight PST). I'm getting the instant subscribed thread updates though.
Same thing happened to me for a few days around first week of August.
BonnieSEA is offline  
Old Aug 30, 2010 | 12:49 pm
  #53  
 
Join Date: Oct 2006
Programs: Marriott/SPG Lifetime P, IC RA, Hyatt D
Posts: 256
Originally Posted by jemmazee
For the last 4 days, I've just been receiving only one 6 or 7 subscribed thread notifications ... checked my spam folder, checked my subscriptions - everything is in order, but no emails
I have the same problem. Subscribed to 9 forums. Only receiving updates on 1. Hope it gets fixed quickly. Thanks.
TravellerOnline is offline  
Old Sep 1, 2010 | 9:06 am
  #54  
 
Join Date: Jul 2008
Location: Phoenix, AZ
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just adding another +1.

No forum email updates for a couple of weeks. Unsubscribed and subscribed again...no luck. Changed email addresses...got confirmation email, but still no nightly forum updates.
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Old Sep 1, 2010 | 11:44 am
  #55  
 
Join Date: May 2004
Location: LAX, BUR
Posts: 545
Originally Posted by frege5
just adding another +1.

No forum email updates for a couple of weeks. Unsubscribed and subscribed again...no luck. Changed email addresses...got confirmation email, but still no nightly forum updates.
I tried the unsubscribe/subscribe thing you described (kept same email address though) and it made no difference.
Instead of the 5 forum update emails I have been receiving for years, I now only get 2, with the occasional post update email.

Please let's get this fixed ASAP!
KhalilSheikh is offline  
Old Sep 1, 2010 | 6:08 pm
  #56  
 
Join Date: Aug 2009
Posts: 261
Tech is looking into it.
We appreciate your continued patience..

Thanks!
IBsteph is offline  
Old Sep 4, 2010 | 7:49 pm
  #57  
 
Join Date: May 2004
Location: LAX, BUR
Posts: 545
Originally Posted by IBsteph
Tech is looking into it.
We appreciate your continued patience..

Thanks!
If it's of any help for you to know, I did get emails a few days ago. It was only one night though, since then the problem is back.
KhalilSheikh is offline  
Old Sep 10, 2010 | 4:47 am
  #58  
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Now it's happening intermittently for me. It was working fine, but I noticed over the last few days that a few emails here and there are missing.
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Old Oct 13, 2010 | 12:16 am
  #59  
Original Poster
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Just wanted to follow-up. I've been having a few issues today. Emails for new posts have not been showing up, until 15-25 minutes after the post is added to the thread.. Any ideas?
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Old Jul 14, 2011 | 7:43 am
  #60  
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I haven't gotten my flyertalk forum subscriptions for the last two days (though I did get 2 thread update emails ... there probably should be more). Anybody else or just me?
jemmazee is offline  


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