New [F/HON] ZRH lounge, let's see whether Dec. 6 will be the day...
#31
Join Date: Sep 2006
Posts: 413
I was passing through today between 1600 and 1700. Well, seems like they still need to finetune...The chef was off duty , so no warm food available. The buffet only had one type of olives and one sort of cheese cubes, dried tomatoes. no bread, no crisps, no nuts, no nothing. The girls were a bit shy as well. But the receptrion ladies charming as ever...
So, next week a new attempt to eat at ZRH´s FCL.
yapak2
So, next week a new attempt to eat at ZRH´s FCL.
yapak2
#32
Join Date: Jul 2002
Programs: UA MM
Posts: 6,984
Greetings from ZRH Swiss First Class Lounge.
Checking about menu which was posted by FRANK_MIA (post #26). I arrived about 1035am. The buffet area were for breakfast offering. No eggs like in FCT/FCL. I asked for the menu. The answer was for lunch, no menu. Lunch will be the three warmers like what had been posted by tcswede. And the menu will be available after 1800. That's the answer from the two guys who work at the dining area.
Checking about menu which was posted by FRANK_MIA (post #26). I arrived about 1035am. The buffet area were for breakfast offering. No eggs like in FCT/FCL. I asked for the menu. The answer was for lunch, no menu. Lunch will be the three warmers like what had been posted by tcswede. And the menu will be available after 1800. That's the answer from the two guys who work at the dining area.
#34
Join Date: Jul 2002
Programs: UA MM
Posts: 6,984
I am confused here. The persons who serve drinks/meals, or the food/drink floater, never asked me anything... but they are pouring drinks, asking what to get, to the other caucasians pax around here. Sorry for being pissy, but it's very noticeable because I am sharing the sitting areas with the two American ladies who got asked all the time by the food/drink attendant!
#35
Join Date: Mar 2003
Location: FRA
Posts: 223
Sorry if this has been covered before, but I didn't find any information:
I have a LH flight in C from ZRH to FRA and an onward connection FRA-GRU in F (O). Can I use the new F lounge in ZRH showing my onward F BP?
Thanks very much in advance!
Dave
I have a LH flight in C from ZRH to FRA and an onward connection FRA-GRU in F (O). Can I use the new F lounge in ZRH showing my onward F BP?
Thanks very much in advance!
Dave
#36
Join Date: Aug 2006
Location: BSL
Programs: LH/LX
Posts: 517
YES. Did the same 2-3 weeks ago on a flight through MUC.
#39
Join Date: Mar 2005
Location: Luzern & Miami
Programs: LH, IHG
Posts: 54
New Pre Flight Dinner Menu (after 6:00 PM)
This is the new pre flight dinner menu (available after 6:00 PM) as of February 2008
Vorspeisen - Starters
Winterlicher Salat mit Kürbiskerndressing und Birnenspalten
Winter Salad with Pumpkinseed Dressing and Pear Slices
Carpaccio con Bresaola, Grana e Rucola
Small Slices of Beraola Ham with Ruccola Salad and Parmesan Cheese
Chaumes, Camembert,Téte de Moin und Gruyére mit Traubensalat
Chaumes, Camembert, Téte de Moin and Gruyére with Grape Salad
Suppen - Soups
Mulligatawny mit frischem Koriander
Mulligatawny with fresh Coriander
Klare Tomatenessenz mit Safrangarnelen
Clear Tomato Soup with Saffron Prawns
Gemüse "Pot au Feu" mit Meerretich
Vegetable "Pot au Feu" with Horseradish
Hauptgänge - Main Courses
Gnocchis mit Shitake-Pilzen auf pikanter Mango-Sauce
Gnocchis with Shitake-Mushrooms on a zesty Mango-Sauce
"Charninia Engiadinaisa"
Kalbfleischgeschnetzeltes an Thymian-Pilzrahmsauce, Polenta Bramata und saisonalem Gemüse
"Charninia Engiadinaisa"
Diced Veal with creamy Thyme-Mushroom Sauce, Polenta Bramata and Seasonal Vegetables
Ragout Fin im Vol au Vent
Ragout Fin in a Vol au Vent
Desserts - Desserts
Exotische Früchte als Gratin mit Limonensorbet
Exotic Fruit Gratin with Lime Sorbet
Warmer Schokoladenguglhupf mit marinierten Sultaninen
Warm Chocolate Ring Cake with marinated Sultanas
Bergeller Marronimousse mit Kirsch
Purèe of Chestnut flavoured with Kirsch
Auszug aus der Getränkekarte - Beverage Selection
Champagner - Champagne
Taittinger Brut Rose
Saint-Evremont Brut
Weisswein - White Wine
2006 Chardonnay du Valais, Clavien Sion (CH)
2005 Fumé Blance, Beringer, Napa Valley (USA)
2005 Marani, Sartori Verona (ITA)
Rotwein - Red Wine
2006 Pinot Noir de Sion, Clavien Sion (CH)
2005 Rioja Riserva, Baron de Ley (ESP)
2003 Shiraz, Wolf Blass (AUS)
Vorspeisen - Starters
Winterlicher Salat mit Kürbiskerndressing und Birnenspalten
Winter Salad with Pumpkinseed Dressing and Pear Slices
Carpaccio con Bresaola, Grana e Rucola
Small Slices of Beraola Ham with Ruccola Salad and Parmesan Cheese
Chaumes, Camembert,Téte de Moin und Gruyére mit Traubensalat
Chaumes, Camembert, Téte de Moin and Gruyére with Grape Salad
Suppen - Soups
Mulligatawny mit frischem Koriander
Mulligatawny with fresh Coriander
Klare Tomatenessenz mit Safrangarnelen
Clear Tomato Soup with Saffron Prawns
Gemüse "Pot au Feu" mit Meerretich
Vegetable "Pot au Feu" with Horseradish
Hauptgänge - Main Courses
Gnocchis mit Shitake-Pilzen auf pikanter Mango-Sauce
Gnocchis with Shitake-Mushrooms on a zesty Mango-Sauce
"Charninia Engiadinaisa"
Kalbfleischgeschnetzeltes an Thymian-Pilzrahmsauce, Polenta Bramata und saisonalem Gemüse
"Charninia Engiadinaisa"
Diced Veal with creamy Thyme-Mushroom Sauce, Polenta Bramata and Seasonal Vegetables
Ragout Fin im Vol au Vent
Ragout Fin in a Vol au Vent
Desserts - Desserts
Exotische Früchte als Gratin mit Limonensorbet
Exotic Fruit Gratin with Lime Sorbet
Warmer Schokoladenguglhupf mit marinierten Sultaninen
Warm Chocolate Ring Cake with marinated Sultanas
Bergeller Marronimousse mit Kirsch
Purèe of Chestnut flavoured with Kirsch
Auszug aus der Getränkekarte - Beverage Selection
Champagner - Champagne
Taittinger Brut Rose
Saint-Evremont Brut
Weisswein - White Wine
2006 Chardonnay du Valais, Clavien Sion (CH)
2005 Fumé Blance, Beringer, Napa Valley (USA)
2005 Marani, Sartori Verona (ITA)
Rotwein - Red Wine
2006 Pinot Noir de Sion, Clavien Sion (CH)
2005 Rioja Riserva, Baron de Ley (ESP)
2003 Shiraz, Wolf Blass (AUS)
#40
Join Date: Mar 2002
Programs: QF Platinum (OW Emerald); QF Lifestime Silver; BD Diamond Club Gold (*A Gold)
Posts: 4,786
Very Swiss German, please spare my arteries LX needs to align with LH F terminal offers and provide a more diverse menu which doesn't just assume that people travelling F want a swifter exit (from this mortal coil...)
#41
Original Poster
Join Date: Apr 2005
Programs: Eurostar Carte Blanche, SBB-CFF-FFS GA-AG, SNCF Grand Voyageur LeClub
Posts: 7,836
Indeed, LX F lounge is not on par with LH F lounges. Actually, the Swiss F lounge is nothing more than what "normal" lounges used to be 15 or 20 years ago. Of course, "normal" lounges went democratic which makes Swiss' current offering stand out. But it's a missed opportunity.
#42
Original Poster
Join Date: Apr 2005
Programs: Eurostar Carte Blanche, SBB-CFF-FFS GA-AG, SNCF Grand Voyageur LeClub
Posts: 7,836
New F class lounge in ZRH - overall disappointing
The new lounge has been open now since December, and I've used it many a times. Just this week three times. I start building my conclusion about how I like it.
First, it's definitely better than before. But that's not hard.
Rather, many of us have been spoiled by the F class lounges in MUC and FRA and the FCT, and thus expected a similar experience in ZRH. Well, no...
What's good (i.e. better than expected):
However, what disappoints me:
In the LH lounges there is a possibility to leave a feedback form. When I'm going through the LX lounge later this afternoon I'll check whether they have that as well (haven't seen anything yet). And if not, I'll drop a word to the LX reception crew, who are always exceptional and also are very good at remembering people and addressing them by name upon every visit.
First, it's definitely better than before. But that's not hard.
Rather, many of us have been spoiled by the F class lounges in MUC and FRA and the FCT, and thus expected a similar experience in ZRH. Well, no...
What's good (i.e. better than expected):
- The airline staff at the front desk is exceptional. Professional, curteous, solving problems. Aboslutely great, and I'd dare to say even a tad better than the staff at Lufthansa's First class shops
- There is a view on the tarmac
- There is real food, there is a restaurant area
- Numerous power sockets, swisscom WLAN (for those with an Unlimited Data Card), and free cable internet through the sockets
- I've never seen it crowded. "Well visited", maybe, but never crowded like FRA or MUC can be.
However, what disappoints me:
- The setup is quite boring... just groups of brown sofas, not the mix of seating style and arrangements one has in MUC or FRA. As a result, it feels somewhat less cosy, one hears every phone conversation of every neighbour
- The selection of newspapers and magazines is actually quite small, and I even wonder whether it isn't smaller than in the old lounge (where's my Economist gone?)
- Food: small choice, often not fresh, quite unclear what is being served and what is on the buffet, tiny details missing (no sugar pots on table, no place to leave used teabags on the buffet). And they seem to love that buffet, so much so that I wonder why they have the tables, a menu and a waiter service. When you ask for fresh scrambled eggs they stare at you. Explaining to them that the ones on the buffet are there since three hours and just not tasty anymore leaves them in a state of wonder.
- And what's the worst: the service personnel. I know it's hard to find well-trained service personnel in Switzerland, and I know that LX operates the lounge on a tight budget. But they really went a bit too far. Most of the staff are German, which is not a problem as such, but it means that usually they don't speak any other language than German and English. They usually don't understand Swiss German, and don't speak French at all. This was unheard of in the "old" LX world, let alone SR. Sure, I can get by pretty well in German, but it bothers me that the airline for all of Switzerland has become a place of high German as its only "domestic" language (et encore...). They are not attentionate at all. Service is slow, not well trained, plenty of errors in orders, and the only thing they seem to care about is the buffet. Yesterday, due to cancellation and then delay of my flight, I was sitting in front of two emptly plates and a glass of spilled juice for two hours. They passed by, but never had the idea of actually clearing them away. Not quite the first class restaurant they want to be...
In the LH lounges there is a possibility to leave a feedback form. When I'm going through the LX lounge later this afternoon I'll check whether they have that as well (haven't seen anything yet). And if not, I'll drop a word to the LX reception crew, who are always exceptional and also are very good at remembering people and addressing them by name upon every visit.
#43
FlyerTalk Evangelist
Join Date: Oct 1999
Posts: 11,468
#44
Join Date: Jun 2007
Location: Beautiful Switzerland
Programs: LH SEN
Posts: 509
Of course there are exceptional and wonderful restaurants in Switzerland on all price ranges, but you have to know them.
W