FAQ: SPG and Priceline
Jan 22, 2005, 11:37 pm
#61
Join Date: Oct 2002
Location: Houston
Programs: AA EXP; Hyatt Globalist; Marriott Titanium, Hilton Diamond, UA 1.56MM (fmr UA1K)
Posts: 5,770
It has been quite hard to get starpoints for incidentals since the new priceline/hotwire/etc policy went into effect as it appears very few hotels really understand what the new policy is. At least in my experience, no luck unless one faxes the receipt into spg...then it works like a charm. I haven't stayed in a starwood on a priceline in awhile...but earlier this year I had to fax it every time to get my starpoints on incidentals.
Regarding upgrades, as a gold...don't expect much...even when booking on spg.com I don't have much luck period on upgrades not to mention on a priceline ... which of course they don't have to do
Regarding upgrades, as a gold...don't expect much...even when booking on spg.com I don't have much luck period on upgrades not to mention on a priceline ... which of course they don't have to do
Last edited by Renard; Jan 22, 2005 at 11:41 pm
Jan 23, 2005, 12:53 am
#62
Join Date: May 2003
Location: GEG
Programs: Motel 6 Club Avoir Le Cafard
Posts: 5,027
It's an easy choice. I'll take Priceline and the George Washington DollarPoints every time.
Apr 12, 2005, 2:27 pm
#63
Join Date: Sep 2003
Location: Pasadena, TX USA
Programs: Co Plat - Marriott Plat
Posts: 589
Getting Creidt For Priceline Stay
The search is gone- I'm SPG gold and have a priceline stay at the Westin LAX. Has anyone gotten an upgrade with the discounted room? What about the night counting twards plat? or getting points for the stay?
Can I call SPG and give them the reservation number and have them add my SPG number to the reservation?
Thanks.
Can I call SPG and give them the reservation number and have them add my SPG number to the reservation?
Thanks.
Apr 12, 2005, 2:39 pm
#64
Community Director Emerita
Join Date: Oct 2000
Location: Anywhere warm
Posts: 33,753
You will not get credit.
Please see this thread;
http://www.flyertalk.com/forum/showthread.php?t=354800
And this response from Starwood Lurker within that thread:
http://www.flyertalk.com/forum/showp...01&postcount=5
Please see this thread;
http://www.flyertalk.com/forum/showthread.php?t=354800
And this response from Starwood Lurker within that thread:
http://www.flyertalk.com/forum/showp...01&postcount=5
Apr 12, 2005, 2:40 pm
#65
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by CraigS
The search is gone- I'm SPG gold and have a priceline stay at the Westin LAX. Has anyone gotten an upgrade with the discounted room? What about the night counting twards plat? or getting points for the stay?
Can I call SPG and give them the reservation number and have them add my SPG number to the reservation?
Thanks.
Can I call SPG and give them the reservation number and have them add my SPG number to the reservation?
Thanks.
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
Apr 12, 2005, 4:54 pm
#66
FlyerTalk Evangelist
Join Date: Jun 2002
Location: ORD, HKG
Programs: UA*G, AA Emerald, HHonors Diamond, Hyatt globalist
Posts: 10,279
Basically most of the hotel chains I think had discontinued to give you miles or points if you booked through a 3rd party, and this had made clear quite a long time ago.
May 4, 2005, 8:12 pm
#67
Join Date: Mar 2005
Programs: Air Canada Elite, Continental Gold, IC Royal Ambassador, SPG Gold
Posts: 705
Priceline Discretion
I know the SPG policy on priceline stays, but I am curious if each property has it's own discretion on this. I am SPG Gold.
I recently booked at a Westing in YHZ through priceline. I didn't mind doing this because the Westin is the ONLY 3* property to come up in that city over the last 2 years. If I felt there was even a chance to end up in anything but the westin, I probably would have booked on SPG.com.
If there is discretion, any tips on a tact to use?
Thanks for any thoughts.
I recently booked at a Westing in YHZ through priceline. I didn't mind doing this because the Westin is the ONLY 3* property to come up in that city over the last 2 years. If I felt there was even a chance to end up in anything but the westin, I probably would have booked on SPG.com.
If there is discretion, any tips on a tact to use?
Thanks for any thoughts.
May 4, 2005, 8:34 pm
#68
FlyerTalk Evangelist
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,722
Don't count on much. You can visit my prior thread on SPG treatment of priceline customers for a healthy discussion. However, it can't hurt to call the hotel and add your # to the rez record, along with room requests.
May 4, 2005, 9:44 pm
#69
Join Date: Oct 2002
Location: Houston
Programs: AA EXP; Hyatt Globalist; Marriott Titanium, Hilton Diamond, UA 1.56MM (fmr UA1K)
Posts: 5,770
Don't expect any of the elite benefits or stay credit....it happens very very rarely...just smile and think of all the money you saved...that is worth more than any elite status imho
May 5, 2005, 5:23 am
#70
Join Date: Mar 2005
Programs: Air Canada Elite, Continental Gold, IC Royal Ambassador, SPG Gold
Posts: 705
I suppose I did save ~80$US. If SPG offered that, and no points, I am sure I wouldn't have worried about points either.
May 5, 2005, 9:02 am
#71
Join Date: Mar 2005
Programs: Air Canada Elite, Continental Gold, IC Royal Ambassador, SPG Gold
Posts: 705
I suppose the other question is, if they are willing to enter my SPG number on the reservation, will that even really matter?
May 5, 2005, 9:30 am
#72
Join Date: Oct 2003
Location: A Capital City on The East Coast
Programs: CO-Dirt,SPG-Nothing,Marriott-Gold, Hilton-Blue, Hyatt-Plat, HI-Plat
Posts: 6,872
Originally Posted by eastcoastcan
I suppose the other question is, if they are willing to enter my SPG number on the reservation, will that even really matter?
May 5, 2005, 9:38 am
#73
A FlyerTalk Posting Legend
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,222
Although it doesn't help for status and stay credit, you can still get SPG points on Priceline stays by paying for the bid with your Amex SPG card. I have been doing this all along, as the difference between my corporate preferred and the gold level is minimal (except for the number of points awarded per stay on a non-PL booking). I will save the 75% and earn the points from Amex on what I actually spend on the room. Obviously, I also earn the same SPG points if PL puts me in a non-SPG hotel.
I add the number to the reservation so I can get additional credit on incidental charges - and depending on the property, adding the number will sometimes get you some of the other benefits like 4pm check-out.
I add the number to the reservation so I can get additional credit on incidental charges - and depending on the property, adding the number will sometimes get you some of the other benefits like 4pm check-out.
May 5, 2005, 5:44 pm
#74
In memoriam
Join Date: Mar 2000
Location: Seattle WA
Programs: Kimpton IC, Hyatt Diamond, Gold Marriott, Lifetime Platinum Starwood
Posts: 8,665
I booked on expedia.com last week (after being told by the spg woman to go ahead since they had a cheaper rate). . .went to the hotel (where the difference was $9 btw). I am a Plat. Was told on check in "you don't get anything - we get no revenue from your booking." This was at the Sheraton Bellevue. I know I've previously posted on this, but want folks to realize that status does not matter at *wood unless you book through them directly (and pay higher rates since the brg doesn't seem to work very often for many folks). Stay away from the Sheraton Bellevue (WA). They never did make this right.
May 5, 2005, 5:50 pm
#75
Join Date: Jul 2003
Programs: Hilton Diamond, Starwood Lifetime Platinum, Marriott Gold, Hyatt Diamond, Delta Platinum
Posts: 2,188
Originally Posted by ldsant
I booked on expedia.com last week (after being told by the spg woman to go ahead since they had a cheaper rate). . .went to the hotel (where the difference was $9 btw). I am a Plat. Was told on check in "you don't get anything - we get no revenue from your booking." This was at the Sheraton Bellevue. I know I've previously posted on this, but want folks to realize that status does not matter at *wood unless you book through them directly (and pay higher rates since the brg doesn't seem to work very often for many folks). Stay away from the Sheraton Bellevue (WA). They never did make this right.