FAQ: SPG and Priceline
Oct 4, 2011, 8:30 pm
#258
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
Jun 9, 2012, 1:50 am
#259
Join Date: Nov 2000
Location: Arlington, VA USA
Posts: 670
Just as an update you can no longer use SPG.com to view Hotwire reservations. I tried to use the feature to bring up a reservation and it said because of my rate I could not display the reservation. My guess is that Starwood doesn't want people to know exactly how litle Hotwire and Priceline pay them for rooms :-)
Aug 30, 2012, 7:20 am
#260
Join Date: Mar 2007
Location: PDX
Posts: 988
Elite Benefits when booked through Priceline
I tried searching the forum and couldn't come up with anything, so apologize if the answer was already out there and i missed it somehow.
My questions is, when booked through priceline as an SPG gold, will i still at least get late check out and preferred room or any of the gold benefits?
Am booked at the Sheraton Atlanta (if that really matters)
My questions is, when booked through priceline as an SPG gold, will i still at least get late check out and preferred room or any of the gold benefits?
Am booked at the Sheraton Atlanta (if that really matters)
Aug 30, 2012, 7:26 am
#261
Join Date: Oct 2006
Location: BUF
Programs: SPG Plt, HHonors Gold, UA Gold, PC Plat, Marriott Gold
Posts: 880
I tried searching the forum and couldn't come up with anything, so apologize if the answer was already out there and i missed it somehow.
My questions is, when booked through priceline as an SPG gold, will i still at least get late check out and preferred room or any of the gold benefits?
Am booked at the Sheraton Atlanta (if that really matters)
My questions is, when booked through priceline as an SPG gold, will i still at least get late check out and preferred room or any of the gold benefits?
Am booked at the Sheraton Atlanta (if that really matters)
Aug 30, 2012, 7:29 am
#262
Join Date: Feb 2006
Programs: HH diamond
Posts: 2,646
Per T&C, no stay credit, points, or benefits. Per my experience, T&C are followed.
Don't expect (or demand) anything. Be pleasantly surprised if you do get anything.
Don't expect (or demand) anything. Be pleasantly surprised if you do get anything.
Aug 30, 2012, 7:55 am
#263
Join Date: May 2004
Location: Toronto
Programs: SPG LT Plat, Hilton G,Priorty Club G, AC E
Posts: 2,979
I'm 1 for 2....
...only made a PL booking twice and ended up with a *wood property.
One time in AZ they gave me the jr. suite and the club access anyways, and the other time in Washington DC was given nothing.
So i think its a crap shoot and will also depend on how busy the property is when you visit.
One time in AZ they gave me the jr. suite and the club access anyways, and the other time in Washington DC was given nothing.
So i think its a crap shoot and will also depend on how busy the property is when you visit.
Aug 30, 2012, 8:40 am
#264
Suspended
Join Date: Oct 2003
Location: New York, NY
Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred
Posts: 10,869
I tried searching the forum and couldn't come up with anything, so apologize if the answer was already out there and i missed it somehow.
My questions is, when booked through priceline as an SPG gold, will i still at least get late check out and preferred room or any of the gold benefits?
Am booked at the Sheraton Atlanta (if that really matters)
My questions is, when booked through priceline as an SPG gold, will i still at least get late check out and preferred room or any of the gold benefits?
Am booked at the Sheraton Atlanta (if that really matters)
Right from the handy dandy The SPG Forum FAQ & Hotel Master Thread List.
FAQ: SPG and Priceline
I book directly, but I've witness numerous check in by people who book with third party vendor be denied benefits.
The Sheraton Atlanta is an "eh" property anyway.
Aug 30, 2012, 9:49 am
#265
Join Date: Mar 2007
Location: PDX
Posts: 988
Thanks a lot guys. Won't be expecting anything then, but i suppose will let them know that i am a gold and hope i at least get a late check out
Aug 30, 2012, 10:03 pm
#266
Join Date: Apr 2005
Location: Lake Merritt (Oakland , CA.)
Programs: SPG Gold,United 2P
Posts: 158
Points or incidentals
I've called before arrival and asked to have my SPG number added. Some have said they couldn't do it because of PL. Then I explained I wanted to get credit for incidentals. Then they comply, and once the number is on the res, I've had ?>50% success in getting elite benefits.
Good luck
Good luck
Aug 31, 2012, 8:36 am
#267
Join Date: Mar 2007
Location: PDX
Posts: 988
I've called before arrival and asked to have my SPG number added. Some have said they couldn't do it because of PL. Then I explained I wanted to get credit for incidentals. Then they comply, and once the number is on the res, I've had ?>50% success in getting elite benefits.
Good luck
Good luck
Jan 26, 2013, 7:34 pm
#268
Join Date: Mar 2009
Location: LAX
Posts: 3,267
Well hopefully I'm not going to have a problem, but I was offered free internet access at check in on my PL stay which began yesterday evening. The agent specifically said that it would look like I was being charged when I logged in, but the hotel was covering it as a result of my Gold status.
I also had my Gold status recognized by a different desk agent when I checked into why I hadn't received my voucher for the Green Choice program (decline housekeeping in exchange for $5 vouchers or 500 Starpoints). She said it was a mistake that would be corrected.
Finally found the exclusion for Gold status benefits. Wonder why they would bury it? ;-)
I also had my Gold status recognized by a different desk agent when I checked into why I hadn't received my voucher for the Green Choice program (decline housekeeping in exchange for $5 vouchers or 500 Starpoints). She said it was a mistake that would be corrected.
Finally found the exclusion for Gold status benefits. Wonder why they would bury it? ;-)
Last edited by lobo411; Jan 26, 2013 at 7:56 pm