FAQ: SPG and Priceline
#16
Original Poster
Join Date: Aug 2004
Programs: Starwood, Marriott
Posts: 6
Originally Posted by AZ Travels the World
Don't know about upgrading a Priceline room. They let you do it on free award nights, so you'd think they would, but Starwood seems to be doing everything possible to make Priceline-booked rooms as unattractive as possible (except, of course, selling the rooms through that channel), so it wouldn't surprise me if you can't do it.
Here's a link to the award chart for Starpoint upgrades. Break out your de-coder ring, though. You'll need it.
Here's a link to the award chart for Starpoint upgrades. Break out your de-coder ring, though. You'll need it.
I hope Starwood Lurker can confirm for me that we can in fact book a room on Priceline and then use our starwood points for an upgrade. Otherwise the suite I want will be over $500!
#17
Join Date: Feb 2003
Location: Madrid spain
Programs: UA 1K, Hilton Gold, SPG PLT
Posts: 574
If the hotel can sell the othewise going to be empty rooms through Priceline.com, why can't they give you the otherwise going to be empty suite in exchange of your points?
#18
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by peterb1024
Phew... 10,000 to upgrade from a regular rate to a suite!
I hope Starwood Lurker can confirm for me that we can in fact book a room on Priceline and then use our starwood points for an upgrade. Otherwise the suite I want will be over $500!
I hope Starwood Lurker can confirm for me that we can in fact book a room on Priceline and then use our starwood points for an upgrade. Otherwise the suite I want will be over $500!
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
#19
Original Poster
Join Date: Aug 2004
Programs: Starwood, Marriott
Posts: 6
Originally Posted by Starwood Lurker
It has to be done at the property as you are checking in as an Instant Upgrade Award. The property knows how many Starpoints it would cost to get you to a suite. I don't because the award has to be booked from the hotel end of things.
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
Peter
#20
FlyerTalk Evangelist
Join Date: Aug 2001
Location: SF CA USA. I love large faceless corporations. And they cherish me in return (sometimes). ;)
Programs: UA Premier Gold/disappointed 1MM, HH Gold, IHG Plat, MB Gold, BW Diam Sel
Posts: 17,575
Originally Posted by peterb1024
That's what I figured but can it definitely be done? And can it be done in advance (using my points to upgrade to a suite?)
Peter
Peter
In other words, NOT in advance.
#21
Original Poster
Join Date: Aug 2004
Programs: Starwood, Marriott
Posts: 6
Originally Posted by KathyWdrf
Um, Lurker said, and you quoted: "It has to be done at the property as you are checking in."
In other words, NOT in advance.
In other words, NOT in advance.
I wanted to make sure he meant physically AT the hotel and not through the hotel.
#22
Suspended
Join Date: Feb 2004
Posts: 4,188
Originally Posted by Starwood Lurker:
It has to be done at the property as you are checking in as an Instant Upgrade Award. The property ....
Sincerely,
William R. Sanders
Do you check in AT the hotel or THROUGH the hotel?
It has to be done at the property as you are checking in as an Instant Upgrade Award. The property ....
Sincerely,
William R. Sanders
Originally Posted by peterb1024
reer... fine
I wanted to make sure he meant physically AT the hotel and not through the hotel.
I wanted to make sure he meant physically AT the hotel and not through the hotel.
Do you check in AT the hotel or THROUGH the hotel?
#23
FlyerTalk Evangelist
Join Date: Aug 2001
Location: SF CA USA. I love large faceless corporations. And they cherish me in return (sometimes). ;)
Programs: UA Premier Gold/disappointed 1MM, HH Gold, IHG Plat, MB Gold, BW Diam Sel
Posts: 17,575
Originally Posted by peterb1024
reer... fine
I wanted to make sure he meant physically AT the hotel and not through the hotel.
I wanted to make sure he meant physically AT the hotel and not through the hotel.
What part of that isn't clear???
Did your computer monitor change his words to something else?
#24
Join Date: Dec 2001
Posts: 5,748
Originally Posted by KathyWdrf
Quote from Starwood Lurker: "It has to be done at the property as you are checking in."
What part of that isn't clear???
Did your computer monitor change his words to something else?
What part of that isn't clear???
Did your computer monitor change his words to something else?
Kathy, wasn't I married to you once????
#25
FlyerTalk Evangelist
Join Date: Aug 2001
Location: SF CA USA. I love large faceless corporations. And they cherish me in return (sometimes). ;)
Programs: UA Premier Gold/disappointed 1MM, HH Gold, IHG Plat, MB Gold, BW Diam Sel
Posts: 17,575
Originally Posted by venk
To borrow from another context...
Kathy, wasn't I married to you once????
Kathy, wasn't I married to you once????
#26
Join Date: Sep 2004
Posts: 5
Do you earn starwood points for rooms booked through priceline
I just booked a Starwood Property through Priceline. Would I still be able to earn points for these?
Also, where can I find a comprehensive list of how much Starwood points you earn for each Starwood propert or partner.
Also, where can I find a comprehensive list of how much Starwood points you earn for each Starwood propert or partner.
#27
Join Date: Aug 2003
Programs: BA, LH, BD
Posts: 1,469
Originally Posted by purplefish
I just booked a Starwood Property through Priceline. Would I still be able to earn points for these?
r.
r.
the answer is no
ceased in 2003,
and you wont get upgraded (officially) but you can ask
#28
Join Date: Apr 2001
Location: Sunny Switzerland
Programs: BD / BA / AF
Posts: 4,388
Originally Posted by ajinlondon
and you wont get upgraded (officially) but you can ask
#29
Join Date: Aug 2003
Programs: BA, LH, BD
Posts: 1,469
Originally Posted by MatthewClement
When did this change? While I knew that these stays didn't receive SPG credit (although you'll still earn credit on your incidentals), I was under the impression that you were still entitled to your SPG benefits?
its detailed somewhere - if ya search for it. -
#30
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by MatthewClement
When did this change? While I knew that these stays didn't receive SPG credit (although you'll still earn credit on your incidentals), I was under the impression that you were still entitled to your SPG benefits?
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]