Starwood Discount Codes (SET #)
Oct 20, 2015, 6:25 pm
#391
Join Date: Jan 2010
Location: SEA
Programs: UA AS DL Hyatt SPG/Bonvoy HHonors
Posts: 2,008
My company has us book our stays directly, by entering the code into the app or website. Starting last night I'm not able to have any nights show as available across many locations. Is anyone else having a problem right now? I've done it this way for probably 200 stays in the last three years so I know how to book stays and I can't contract the travel department until Monday at the earliest.
Oct 20, 2015, 6:28 pm
#392
Join Date: Jan 2010
Location: SEA
Programs: UA AS DL Hyatt SPG/Bonvoy HHonors
Posts: 2,008
The corporate rates that I have access to are showing as having no availability while rooms can be booked without problem at prepaid rates, award rates, even some C&P. Has SPG started inventory control on corporate rates or invalidated a bunch of corporate rates?
Oct 20, 2015, 10:07 pm
#393
Join Date: Jul 2013
Programs: DYKWIA, But I'm a "Diamond Guest" UA 1K/2MM
Posts: 2,258
At the Sheraton Annapolis (no longer SPG) last month, I had booked the AARP rate, but am clearly not in the "senior" category. The front desk lady stared at me for awhile and then boldly said, "you're not eligible for this rate, you'll have to pay the full rate."
I asked why and she furthered, "this is the AARP rate, you don't qualify." I said, "actually, you don't have to be any certain age to join AARP, you just have to be able to stomach their socialist politics."
I showed her my AARP card and she just stared at me and then eventually handed me my room key.
I asked why and she furthered, "this is the AARP rate, you don't qualify." I said, "actually, you don't have to be any certain age to join AARP, you just have to be able to stomach their socialist politics."
I showed her my AARP card and she just stared at me and then eventually handed me my room key.
The Starwood contract verbiage about AARP is very consistent: you need to be 60 OR an AARP member. To be an AARP member, you can't be any age; you need to be at least 50:
http://www.aarp.org/benefits-discounts/my-membership/
FWIW, you can also be an ABA member, even if you are not an attorney. I joined 2 years ago, because the discount I received on one hotel stay exceeded the ABA membership cost by several $100.
Oct 21, 2015, 12:43 am
#394
Join Date: Feb 2011
Location: Somewhere above the Mason-Dixon
Programs: DL Ham Samich
Posts: 1,661
It's because you are looking at a whole bunch of SET codes at once, that SPG likely thinks have no reasonable reason why someone would have access to all at once. Try searching one at a time, different browsers and see if I'm right
Oct 21, 2015, 3:02 am
#395
Moderator: British Airways Executive Club, Marriott Bonvoy
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 16,032
I've just searched for a room next week and set it up to show 4 different, valid, SET codes in each of the columns on the 'Compare Rates' grid, and all are displaying correctly.
Oct 21, 2015, 6:23 am
#396
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
The Starwood contract verbiage about AARP is very consistent: you need to be 60 OR an AARP member. To be an AARP member, you can't be any age; you need to be at least 50:
http://www.aarp.org/benefits-discounts/my-membership/
FWIW, you can also be an ABA member, even if you are not an attorney. I joined 2 years ago, because the discount I received on one hotel stay exceeded the ABA membership cost by several $100.
http://www.aarp.org/benefits-discounts/my-membership/
FWIW, you can also be an ABA member, even if you are not an attorney. I joined 2 years ago, because the discount I received on one hotel stay exceeded the ABA membership cost by several $100.
Oct 21, 2015, 6:20 pm
#397
Join Date: Sep 2005
Location: JZRO
Posts: 9,169
But is the AARP discount any good?
Oct 21, 2015, 9:41 pm
#398
Join Date: Jul 2013
Programs: DYKWIA, But I'm a "Diamond Guest" UA 1K/2MM
Posts: 2,258
Oct 21, 2015, 10:04 pm
#399
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
These rates also apply to CARP members, and anyone can join CARP at 45.
Dec 21, 2015, 1:41 pm
#400
A FlyerTalk Posting Legend
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,211
Has anyone noticed a change or been informed by their corp travel dept about new SET codes for next year?
Some of our employee clients who book through us were not told of a code change yet, but we can't get their usual rates to come up with the numbers we've been using for each - and it's not a rate change, but rather no availability at all. Now we need to wait until their procurement dept finds the buried email somewhere that might explain this.
We also noticed some big corp names either lost or terminated their rate-specific agreements with a number of properties, which seems to imply Starwood or their franchises are losing important business accounts.
Some of our employee clients who book through us were not told of a code change yet, but we can't get their usual rates to come up with the numbers we've been using for each - and it's not a rate change, but rather no availability at all. Now we need to wait until their procurement dept finds the buried email somewhere that might explain this.
We also noticed some big corp names either lost or terminated their rate-specific agreements with a number of properties, which seems to imply Starwood or their franchises are losing important business accounts.
Dec 21, 2015, 10:36 pm
#401
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,017
Has anyone noticed a change or been informed by their corp travel dept about new SET codes for next year?
Some of our employee clients who book through us were not told of a code change yet, but we can't get their usual rates to come up with the numbers we've been using for each - and it's not a rate change, but rather no availability at all. Now we need to wait until their procurement dept finds the buried email somewhere that might explain this.
We also noticed some big corp names either lost or terminated their rate-specific agreements with a number of properties, which seems to imply Starwood or their franchises are losing important business accounts.
Some of our employee clients who book through us were not told of a code change yet, but we can't get their usual rates to come up with the numbers we've been using for each - and it's not a rate change, but rather no availability at all. Now we need to wait until their procurement dept finds the buried email somewhere that might explain this.
We also noticed some big corp names either lost or terminated their rate-specific agreements with a number of properties, which seems to imply Starwood or their franchises are losing important business accounts.
Dec 22, 2015, 10:08 am
#402
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,638
Has anyone noticed a change or been informed by their corp travel dept about new SET codes for next year?
Some of our employee clients who book through us were not told of a code change yet, but we can't get their usual rates to come up with the numbers we've been using for each - and it's not a rate change, but rather no availability at all. Now we need to wait until their procurement dept finds the buried email somewhere that might explain this.
We also noticed some big corp names either lost or terminated their rate-specific agreements with a number of properties, which seems to imply Starwood or their franchises are losing important business accounts.
Some of our employee clients who book through us were not told of a code change yet, but we can't get their usual rates to come up with the numbers we've been using for each - and it's not a rate change, but rather no availability at all. Now we need to wait until their procurement dept finds the buried email somewhere that might explain this.
We also noticed some big corp names either lost or terminated their rate-specific agreements with a number of properties, which seems to imply Starwood or their franchises are losing important business accounts.
Dec 22, 2015, 10:28 am
#403
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Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,211
I would think that should be done well before 12/31...I have clients trying to book the first week of Jan and they can't use their assigned discounts and can't book non-refundable either. Very frustrating.
Dec 23, 2015, 4:00 am
#404
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,017
It's not only corp codes. SPG50 codes aren't loaded for some hotels in January either. I use them often at these properties and all are unavailable as of today. It'll likely all be fixed in early Jan.
Dec 23, 2015, 9:48 am
#405
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Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,211
I just checked rates for someone in late Dec after Xmas, but before NYE and their code had the 'check available dates' message...so out of curiosity, I checked a few more codes and they had the same message, and only one client's code worked...so it appears the hotels are pulling the space early.