Starwood Discount Codes (SET #)

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Oct 8, 2015, 7:55 am

#376

RNE

Join Date: Sep 2005

Location: JZRO

Posts: 9,169

Quote:

Originally Posted by Keyser

huh????go to another hotel????yes, you can do that but you will have to pay at the hotel you originally booked your room at because the cancellation deadline would have probably passed by the time you are trying to check in on a rate you are not entitled to....so you end up paying double by going to another property....

Wrong.

Quote:

Originally Posted by RogerD408

If they are refusing to allow the rate to be used, then, it would seem to me, that the property is cancelling the rez which they can do at any time. As we know, they rules only apply to us and not them.

Right.

Oct 8, 2015, 8:02 am

#377

Keyser

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Quote:

Originally Posted by RNE

Wrong.

actually you are wrong....i would suggest you try this & report back....just saying i'm wrong doesn't make you right....

Oct 8, 2015, 8:04 am

#378

Keyser

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Quote:

Originally Posted by RogerD408

they are refusing to allow the rate because its a rate you are not entitled to & should not have booked in the first place....the hotel has not been able to sell that room so they are completely within their right to charge you for it....

Oct 8, 2015, 8:48 am

#379

RogerD408

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Quote:

Originally Posted by Keyser

I'll give a bit if you are actually trying to use a rate you are not entitled to, but to say you can't use AARP because of your age is wrong. Their lack of knowledge of the program should not prevent you from using the rate. But on the surface it would be them refusing the room to hit the press rather than the guest booking the wrong rate. After all, shouldn't they have implemented measures to ensure the proper rate at bookings? Many sites require the AAA account number at booking so it can be validated. Granted not possible for everything, but if they don't put some safeguards in place, they have some exposure here.

Oct 8, 2015, 9:24 am

#380

Keyser

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Quote:

Originally Posted by RogerD408

if you are using a rate that you are entitled to then there is no problem....the aarp incident is just an example of the hotel or its agents not being aware of the program....they should not question it unless they know the basic requirements of the program....

but using a rate that one is not entitled to is just wrong & the property should penalize the person trying to commit a fraud on them....i'm sure the hotels can put in some measures to prevent this but its pretty easy to use a particular rate if you have the set code....not much the property can do till you check in....

Oct 8, 2015, 10:03 am

#381

RNE

Join Date: Sep 2005

Location: JZRO

Posts: 9,169

Quote:

Originally Posted by Keyser

actually you are wrong....i would suggest you try this & report back....just saying i'm wrong doesn't make you right....

I'm too imperious to ever be challenged by a mere mortal.

RNE, demigod.

Oct 8, 2015, 10:59 am

#382

Look Ma No Hands

Join Date: Aug 2010

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Posts: 78

Quote:

Originally Posted by RNE

I'm too imperious to ever be challenged by a mere mortal.

RNE, demigod.

I recently found myself in a bit of a jam at a property in Mumbai. I had run out of my business cards and couldn't prove that I was entitled to the SET I was using. The hotel said they would charge me the RACK rate if I couldn't present my business card. I attempted to cancel and go somewhere else and they said they would charge me for the night as the cancelation deadline had passed.

I checked in on the RACK rate and the next morning asked my office to email the hotel letting them know I am entitled to the rate. The manager gave me a one time exception and reinstated my rate but said that it is hotel policy to charge either the RACK or cancelation penalty in case someone is caught using a rate that they shouldn't.

I guess even self proclaimed demigods can be wrong.

Oct 8, 2015, 11:17 am

#383

RogerD408

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Quote:

Originally Posted by Look Ma No Hands

I love running into uninformed people... Making a dummy business card is so simple these days. I guess if I showed up with a business card showing 1600 Pennsylvania Ave as my address, I'll get the Presidential Suite?

I in no way support using rates you are not entitled to, but if a property attempted to add rules (like having ID) upon arrival, I'd have issue with that. If they won't honor the rate, providing all specified requirements have been met, then they are the ones breaching the contract and the guest should not be charged.

Oct 8, 2015, 11:31 am

#384

Keyser

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Quote:

Originally Posted by RogerD408

you could try....let us know how it goes....

but seriously, i think people printing up fake business cards to get access to cheaper rates is disturbing....

Quote:

Originally Posted by RogerD408

what specified requirements are you referring to????the only one that matters is to show they are entitled to the discounted rate they have booked....i have used set rates before where there was a requirement to show an id proving that i am entitled to that rate....the property would not be breaching the contract if they asked me to present the id....

Oct 8, 2015, 11:33 am

#385

Keyser

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Quote:

Originally Posted by RNE

I'm too imperious to ever be challenged by a mere mortal.

RNE, demigod.

Quote:

Originally Posted by Look Ma No Hands

I guess even self proclaimed demigods can be wrong.

hilarious....

Oct 8, 2015, 12:23 pm

#386

RNE

Join Date: Sep 2005

Location: JZRO

Posts: 9,169

Quote:

Originally Posted by Look Ma No Hands

Two words: dispute it.

Quote:

I guess even self proclaimed demigods can be wrong.

I said I was a demigod—not a god.

RNE, glad to have put a smile on Keyser's face.

Oct 8, 2015, 12:29 pm

#387

Keyser

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Quote:

Originally Posted by RNE

RNE, glad to have put a smile on Keyser's face.

it sure did....^^

Oct 8, 2015, 1:22 pm

#388

RNE

Join Date: Sep 2005

Location: JZRO

Posts: 9,169

Tell ya what. Everyone give me all your SET codes. I'll try 'em all and report back.

RNE, saying, "No, no. Don't thank me. That's just the kind of guy I am."

Oct 17, 2015, 7:53 am

#389

ucfjoe

Join Date: Mar 2010

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Trouble booking SET rates?

My company has us book our stays directly, by entering the code into the app or website. Starting last night I'm not able to have any nights show as available across many locations. Is anyone else having a problem right now? I've done it this way for probably 200 stays in the last three years so I know how to book stays and I can't contract the travel department until Monday at the earliest.