Marriott LTPs should have gotten LTP - not LTPP
#166
Join Date: Jun 2008
Location: BDU
Programs: DL:MM, Marriott:LTT
Posts: 8,779
Here is where the MR LTPs are not getting through to the SPG LTP >750. While I totally understand your concerns, what we keep trying to get across is that most of us have lived through being P, PP and LTP with the Marriott program and we know that despite having different names the levels are really indistinguishable, so in practice you will likely have nothing to worry about by not being LTPP. What we know is that PP has always been a meaningless title.
A few years back when I was PP the web page had a link where you could click to read the additional PP benefits. The page was empty except for the title "Platinum Premier Benefits." There is a thread where we joked about it at the time. We have no reason to think anything has changed. PP is a basically an empty title that allowed Marriott from having to combine the existing LTG and LTP MR members.
#167
Join Date: Jan 2017
Programs: Marriott Lifetime Titanium, Hyatt Globalist
Posts: 2,198
Thanks for that. If that is the case, then I am fine w the situation. I don't mind Marriott rewarding their loyal customers with extra bonus points or 48 hour guarantee.
What I wish Marriott would do... come out and say for upgrades etc that all plats are undistinguishable. That is was SPG did. A plat was a plat for upgrades on arrival regardless if earning by stays or nights. I never noticed a difference in terms of upgrades between plat 50, 75 and ambassador.
What I wish Marriott would do... come out and say for upgrades etc that all plats are undistinguishable. That is was SPG did. A plat was a plat for upgrades on arrival regardless if earning by stays or nights. I never noticed a difference in terms of upgrades between plat 50, 75 and ambassador.
#168
Join Date: Jun 2012
Location: CLT
Programs: Marriott Plat, AA Gold
Posts: 1,076
Let me start by pointing out, again, that I agree SPG LTP >750 should be LTPP in the new program, but...
Here is where the MR LTPs are not getting through to the SPG LTP >750. While I totally understand your concerns, what we keep trying to get across is that most of us have lived through being P, PP and LTP with the Marriott program and we know that despite having different names the levels are really indistinguishable, so in practice you will likely have nothing to worry about by not being LTPP. What we know is that PP has always been a meaningless title.
A few years back when I was PP the web page had a link where you could click to read the additional PP benefits. The page was empty except for the title "Platinum Premier Benefits." There is a thread where we joked about it at the time. We have no reason to think anything has changed. PP is a basically an empty title that allowed Marriott from having to combine the existing LTG and LTP MR members.
Here is where the MR LTPs are not getting through to the SPG LTP >750. While I totally understand your concerns, what we keep trying to get across is that most of us have lived through being P, PP and LTP with the Marriott program and we know that despite having different names the levels are really indistinguishable, so in practice you will likely have nothing to worry about by not being LTPP. What we know is that PP has always been a meaningless title.
A few years back when I was PP the web page had a link where you could click to read the additional PP benefits. The page was empty except for the title "Platinum Premier Benefits." There is a thread where we joked about it at the time. We have no reason to think anything has changed. PP is a basically an empty title that allowed Marriott from having to combine the existing LTG and LTP MR members.
#169
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
Most people here would consider an unpublished status to be more special and exclusive. IMO the expectations are higher when it's invitation only.
#170
Join Date: Apr 2003
Location: SLC/HEL/Anywhere with a Beach
Programs: Marriott Ambassador; AA EXP 3MM; AS MVP, Hilton Gold, CH-47/UH-60/C-23/C-130 VET
Posts: 5,234
Thanks for that. If that is the case, then I am fine w the situation. I don't mind Marriott rewarding their loyal customers with extra bonus points or 48 hour guarantee.
What I wish Marriott would do... come out and say for upgrades etc that all plats are undistinguishable. That is was SPG did. A plat was a plat for upgrades on arrival regardless if earning by stays or nights. I never noticed a difference in terms of upgrades between plat 50, 75 and ambassador.
What I wish Marriott would do... come out and say for upgrades etc that all plats are undistinguishable. That is was SPG did. A plat was a plat for upgrades on arrival regardless if earning by stays or nights. I never noticed a difference in terms of upgrades between plat 50, 75 and ambassador.
In the SPG world, what does the FD agent see that distinguishes between plat 50, plat 75, and ambassador?
#171
Join Date: Jun 2008
Location: BDU
Programs: DL:MM, Marriott:LTT
Posts: 8,779
For Marriott, there is a different code for PP than Plat. I suspect they'll keep those codes. At properties where the GM has trained the FD folks to understand and recognize the codes, they thank me for being a PP and proactively upgrade me to suites. At properties where they don't recognize the code and thank me for being a plat, they don't upgrade me without asking. Unless Marriott is changing its reservation system, we'll be P6, X4, and perhaps M0.
In the SPG world, what does the FD agent see that distinguishes between plat 50, plat 75, and ambassador?
In the SPG world, what does the FD agent see that distinguishes between plat 50, plat 75, and ambassador?
#172
formerly fdemoulin
Join Date: Jun 2010
Location: UK
Programs: SPG Lifetime Platinum, BA Silver, Virgin Flying Club Red
Posts: 916
My UG rate is actually pretty good. It might have actually gotten better when I went back to being P after several years at PP but I figure that is because I stay in Asian and strange US properties as opposed to big city Marriotts. I worried what would happen when I was busted back down to P and there is absolutely no difference other than a FD clerk no longer thanking me for being PP which rarely happened anyway.
i have previously mentioned that that I almost always get a suite upgrade even though I am never doing more than 50 nights annually, but these stays are always paid ( not points) and believe this could influence decisions. It also helps to be respectful to the check in agent. I have been so shocked to see some elite check in demanding their suite which they are entitled to. Once at SGS Bangkok I saw this awful man screaming down at the agent ‘what do I get for. Free’ and then he made such a scene when his entire family weren’t upgraded and given club benefits.it is a shame this minority spoils it for th3 rest of us as it putshotelsoffering elite benefits. I have also seen such behaviour noted on this forum. Back to original point, never felt the difference in treatment to plat 75 or ambassador treatment but just my 2 cents or am extremely lucky!
#173
Join Date: Feb 2018
Programs: Bonvoy :Ambassador , ALL :Diamond, Skywards :Silver, Krisflyer :Silver
Posts: 2,808
Wow, now I am wondering why I warrant the royal treatment? I always just assumed it was an Asian custom to do business that way. Mind you, although this primarily happens in Asian hotels often the managers are European, but I just figured they were following local norms. Is it my magnetic personality? Good looks? Wit? To get a good look in case I steal towels and they need to help a police sketch artist? This has happened at several SPG and Marriott properties in Bangkok (at least six different hotels), Pattaya, Bali, KL, Shanghai, Siam Reap and Singapore. Most of those years I was doing about 100 nights although one of those years I was over 150 because after rollover and losing some two year old nights I was 14 away from renewing Plat, although was LTP by then. My stays are everywhere from TPS to RC, but mostly SHS. FS and Ren so I wasn't spending a high amount.
The hotel I stay mostly is Luxury Collections and St Regises (couple of other brands as well like Sofitels). While the staff are polite and great ... I never have any GM introduce himself to me
The room I book is mixed .... I book suites in some of the stays ... and base room for the rest
I guess it maybe depends if you stand out among the local crowds or not
#174
Join Date: Feb 2018
Programs: Bonvoy :Ambassador , ALL :Diamond, Skywards :Silver, Krisflyer :Silver
Posts: 2,808
What I wish Marriott would do... come out and say for upgrades etc that all plats are undistinguishable. That is was SPG did. A plat was a plat for upgrades on arrival regardless if earning by stays or nights. I never noticed a difference in terms of upgrades between plat 50, 75 and ambassador.
It will reduce the incentive for people to reach 75 as the extra benefit is not significant.
But then again the wording on the program website is the same for all Plt tiers ..... Enhanced upgrades based on availability including select suites
So member can take it as all three tiers will have same treatment
I mention before in one of the thread (forgot which one as there are plenty of them) if marriot want to differentiate the upgrade treatment, they might use different wording
say :
PLT : Complimentary upgrades based on availability including select suites
PLT P 75 : Enhanced upgrades based on availability including select suites
PLT P 100 : Priority upgrades based on availability including select suites
With all these wording, members could see clearly that plt 100 will have better priority than 75 and so on
#175
Join Date: Jun 2012
Location: CLT
Programs: Marriott Plat, AA Gold
Posts: 1,076
Keep in mind the “new” Platinum is essentially the old Gold, so while the difference between old Platinum and old Gold wasn’t necessarily extremely significant, there was a difference. The bigger question will probably be how much better is PP100 over PP (and of course PP100 isn’t a lifetime status).
#176
FlyerTalk Evangelist
Original Poster
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,170
How many times have you used it? SPG had a 72 hour one and I didn't use it once in 800+ nights. It's not like you can use these "guarantees" to get yourself a room at the Super Bowl, Final Four, etc.
#177
Join Date: Jun 2012
Location: CLT
Programs: Marriott Plat, AA Gold
Posts: 1,076
But “is PP really that much better than P” is really a completely different argument IMO. Just because the status may not be that spectacular, doesn’t make it any less odd that one set of people would be given that status while another set of people who essentially met the same requirements, would not (I don’t think LTPP should be stripped from MR members, but SPG members that met the requirements probably should have been eligible for it too).
#178
Join Date: Apr 2017
Posts: 575
I've never ever once used the room guarantee at either SPG or Marriott and been highest tier at both. The closest i came was when I arrived at my normal hotel and when i went to check in they looke at me wondering why I was there. Oops, i forgot to make a reservation, and they were sold out. They didn't use the 48/72 guarantee since it was literally the same day. But since I stayed there about 4 nights/wk for 3 weeks/month, they gave me a room and bumped someone (unless there was a no-show). But that was just because I pretty much lived there. I mean, my suitcase was already there behind the front desk, so they just had to move it to my room (when I checked out for the weekend, I left a suitcase there every week and it would be ready in my room on my next reservation).
#179
Join Date: Jun 2008
Location: BDU
Programs: DL:MM, Marriott:LTT
Posts: 8,779
On average a couple times a year when a last minute trip puts me in a sold out city, including once in NYC where I wound up paying over $900 for a night in the East Side Marriott and once in Miami Beach in March where hotel manager called me and voluntarily lowered the rate to what everyone else was paying. Believe it or not I had to once use it in Pittsburgh at the downtown Ren, too. The website used to clearly, in red, show that it was a "Platinum Only" offer. The site no longer shows this.
#180
Join Date: Feb 2008
Location: In the air
Programs: Hyatt Globalist, Bonvoy LT Plat, Hilton Gold, GHA Tit, BA Gold, Turkish Elite
Posts: 8,720
I've tried to use the Platinum guarantee with SPG 7-8 times, but each time it results in a ridiculously high rate at 3-4 times the usual room rate. I simply book with another hotel. I'm often willing to pay a 10-20% premium to get into a Starriott property, but not 200%. I've yet to come across a good use of the benefit. SPG50 on the other hand I've used about 15-20 times - much more useful.