Four Points by Sheraton Bangkok made blackout date for award night (?)
Jun 15, 2015, 8:18 pm
#31
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So you must consider Friday to be a weekday night. Personally, I prefer it the way it is.
I would assume it at least needs to be above zero.
Well said, and that should end this thread. (But I'm sure it won't.)
Well said, and that should end this thread. (But I'm sure it won't.)
Jun 16, 2015, 3:37 am
#32
Join Date: Feb 2005
Location: a hotel room, somewhere...
Posts: 962
My apologies, but we may have to just agree to disagree. I can't help with this issue. There is no minimum percentage of rooms that have to be dedicated to awards and this property is in compliance with SPG's expectations; although, I'm willing to grant that they aren't meeting your personal expectations.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
per your explanation, if every SPG property decided to only call 1 room per night a 'standard room', that's ok with SPG. actually, since there is no minimum, they could just eliminate all of them.
if the central point in your advertisements is 'no blackout dates' using semantics to manufacture black out dates is on pretty shaky legal ground. it's like if an airline advertised NO BLACKOUT DATES for flights to Bora Bora and, when you called to book a flight, they tell you they don't fly to Bora Bora.
as someone once sang: the truth is the truth, or the truth is surely a lie.
Jun 16, 2015, 4:04 am
#33
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your answer serves to acknowledge that hotels can completely undermine and devalue the SPG program, not to mention the implied covenant of good faith and fair dealing, and leave loyal guests with worthless points.
per your explanation, if every SPG property decided to only call 1 room per night a 'standard room', that's ok with SPG. actually, since there is no minimum, they could just eliminate all of them.
if the central point in your advertisements is 'no blackout dates' using semantics to manufacture black out dates is on pretty shaky legal ground. it's like if an airline advertised NO BLACKOUT DATES for flights to Bora Bora and, when you called to book a flight, they tell you they don't fly to Bora Bora.
as someone once sang: the truth is the truth, or the truth is surely a lie.
per your explanation, if every SPG property decided to only call 1 room per night a 'standard room', that's ok with SPG. actually, since there is no minimum, they could just eliminate all of them.
if the central point in your advertisements is 'no blackout dates' using semantics to manufacture black out dates is on pretty shaky legal ground. it's like if an airline advertised NO BLACKOUT DATES for flights to Bora Bora and, when you called to book a flight, they tell you they don't fly to Bora Bora.
as someone once sang: the truth is the truth, or the truth is surely a lie.
Jun 16, 2015, 6:43 am
#34
Join Date: Apr 2013
Posts: 227
Spg is the best program for me because I evaluate it in its entirety.
This hotel is playing games with making awards available to members, it is within the wording of the terms but not the spirit. The more Starwood resorts to weasel tactics the more the brand is degraded.
This hotel also continues to sell many upgraded categories right through the night instead of making them available to platinum members . While this is a less important matter, this is in violation of the terms and conditions.
William it is clear that you do not have the authority to change the degree of the hotels compliance, but please bring it to the attention of corporate both what is going on and how members feel about it. Thank you
This hotel is playing games with making awards available to members, it is within the wording of the terms but not the spirit. The more Starwood resorts to weasel tactics the more the brand is degraded.
This hotel also continues to sell many upgraded categories right through the night instead of making them available to platinum members . While this is a less important matter, this is in violation of the terms and conditions.
William it is clear that you do not have the authority to change the degree of the hotels compliance, but please bring it to the attention of corporate both what is going on and how members feel about it. Thank you
Jun 16, 2015, 6:55 am
#35
Join Date: Sep 2013
Programs: SPG,HH,IHG
Posts: 786
I don't agree with you Dr.
Maybe because he love SPG and also another FTer don't want FPB to make SPG Brand damage.All of complainer can just let it go and choose another better hotel in BKK.
However they still post here and at least they make All Lurker or SPG know what happen.
SPG would improve condition and fix this loop hole for next contract.
This hotel remind me to Hotel Pulitzer Amsterdam with single occupancy problem.
Because they available only King Bed Room and no choice for 2 double in reward night.
If i travel with my friend i must sleep with him in same bed.
Maybe because he love SPG and also another FTer don't want FPB to make SPG Brand damage.All of complainer can just let it go and choose another better hotel in BKK.
However they still post here and at least they make All Lurker or SPG know what happen.
SPG would improve condition and fix this loop hole for next contract.
This hotel remind me to Hotel Pulitzer Amsterdam with single occupancy problem.
Because they available only King Bed Room and no choice for 2 double in reward night.
If i travel with my friend i must sleep with him in same bed.
Jun 16, 2015, 7:13 am
#36
Join Date: May 2009
Location: Singapore
Programs: SQ PPS, OZ Gold, Marriott Titanium & lifetime Platinum, IHG Diamond
Posts: 174
your answer serves to acknowledge that hotels can completely undermine and devalue the SPG program, not to mention the implied covenant of good faith and fair dealing, and leave loyal guests with worthless points.
per your explanation, if every SPG property decided to only call 1 room per night a 'standard room', that's ok with SPG. actually, since there is no minimum, they could just eliminate all of them.
if the central point in your advertisements is 'no blackout dates' using semantics to manufacture black out dates is on pretty shaky legal ground. it's like if an airline advertised NO BLACKOUT DATES for flights to Bora Bora and, when you called to book a flight, they tell you they don't fly to Bora Bora.
as someone once sang: the truth is the truth, or the truth is surely a lie.
per your explanation, if every SPG property decided to only call 1 room per night a 'standard room', that's ok with SPG. actually, since there is no minimum, they could just eliminate all of them.
if the central point in your advertisements is 'no blackout dates' using semantics to manufacture black out dates is on pretty shaky legal ground. it's like if an airline advertised NO BLACKOUT DATES for flights to Bora Bora and, when you called to book a flight, they tell you they don't fly to Bora Bora.
as someone once sang: the truth is the truth, or the truth is surely a lie.
Jun 16, 2015, 8:09 am
#37
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Programs: DL 1 million, AA 1 mil, HH lapsed Diamond, Marriott Plat
Posts: 28,190
per your explanation, if every SPG property decided to only call 1 room per night a 'standard room', that's ok with SPG. actually, since there is no minimum, they could just eliminate all of them.
if the central point in your advertisements is 'no blackout dates' using semantics to manufacture black out dates is on pretty shaky legal ground. it's like if an airline advertised NO BLACKOUT DATES for flights to Bora Bora and, when you called to book a flight, they tell you they don't fly to Bora Bora.
as someone once sang: the truth is the truth, or the truth is surely a lie.
if the central point in your advertisements is 'no blackout dates' using semantics to manufacture black out dates is on pretty shaky legal ground. it's like if an airline advertised NO BLACKOUT DATES for flights to Bora Bora and, when you called to book a flight, they tell you they don't fly to Bora Bora.
as someone once sang: the truth is the truth, or the truth is surely a lie.
Jun 16, 2015, 8:37 am
#38
Join Date: Mar 2009
Location: Kingdom of Saudi Arabia
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Posts: 6,355
just stayed here a couple weeks ago. Like location, price, and upgrades to their suites which are tough but got one this last time. Disappointing they are playing games like this.
Jun 16, 2015, 8:37 am
#39
Join Date: Oct 2011
Location: BKK
Programs: World of Hyatt Globalist; Marriott Bonvoy LTP; IHG Plat
Posts: 2,234
lucky me,
since i have "ZERO" interest to stay at this hotel.
come on, fellow spg members, platinum or not. I strongly recommend you not to stay here.
Bangkok has many better spg options to choose from.
since i have "ZERO" interest to stay at this hotel.
come on, fellow spg members, platinum or not. I strongly recommend you not to stay here.
Bangkok has many better spg options to choose from.
Jun 16, 2015, 9:14 am
#40
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The sooner this property drops SPG or vice-versa, the better, IMHO.
Staying there once was more than enough for me and the alleyview upgrade to nothing I received.
Staying there once was more than enough for me and the alleyview upgrade to nothing I received.
Jun 16, 2015, 9:18 am
#41
Original Poster
Join Date: Oct 2011
Posts: 10
The real problem is other hotels will copy dirty method from this hotel. then there is no room for award night.
Jun 16, 2015, 9:22 am
#42
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Nov 16, 2015, 11:02 pm
#44
Join Date: Feb 2005
Location: a hotel room, somewhere...
Posts: 962
Renaming of rooms to avoid standard free nights CONFIRMED*
resurrecting thing thread, as i stopped by and spoke with someone i know who works at the hotel. what i was told:
They get a lot of tour groups now. they were very popular for free night stays and management didn't want those rooms taken by award stays. so, they renamed most of their 'standard rooms'. simple as that. i asked how many remained- seems the answer is 4, possibly fudged to 2 on peak dates (strangely, this question i couldn't get a real answer from- i think he realized too much was said in the first answer).
all SPG has to do is look at the former # of rooms. This is obvious gaming. thankfully this isn't a huge problem program-wide, but SPG really shouldn't be allowing this obvious gaming of the system. when the hotel was new, they wanted the exposure- once they got it, they did this. i used to love this property for the location and staff.
* of course, hard to get too fired up now as the grave sits ready for the soon to be corpse of SPG. i imagine, as SPG is eviscerated by Marriott, mgmt of 4 points Suk 15 will be involved in training other SPG properties; as they're already in line with the "Marriott Way"!
They get a lot of tour groups now. they were very popular for free night stays and management didn't want those rooms taken by award stays. so, they renamed most of their 'standard rooms'. simple as that. i asked how many remained- seems the answer is 4, possibly fudged to 2 on peak dates (strangely, this question i couldn't get a real answer from- i think he realized too much was said in the first answer).
all SPG has to do is look at the former # of rooms. This is obvious gaming. thankfully this isn't a huge problem program-wide, but SPG really shouldn't be allowing this obvious gaming of the system. when the hotel was new, they wanted the exposure- once they got it, they did this. i used to love this property for the location and staff.
* of course, hard to get too fired up now as the grave sits ready for the soon to be corpse of SPG. i imagine, as SPG is eviscerated by Marriott, mgmt of 4 points Suk 15 will be involved in training other SPG properties; as they're already in line with the "Marriott Way"!
Nov 17, 2015, 10:11 am
#45
Join Date: Oct 2014
Programs: IHG Spire, Marriott
Posts: 574
Quick question- Are hotels allowed to completely block C+P?