Feb 24, 2015, 10:48 pm
Last edit by: yosithezet
Promo Landing Page: https://www.spg.com/uber
SPG + Uber FAQ: https://www.spgpromos.com/uber/?acti...M=UberLink_DEF
SPG + Uber T&Cs: https://www.spgpromos.com/uber/?acti...M=UberLink_DEF
UPDATE: October 26, 2017
Effective December 17, 2017 the SPG partnership with Uber will come to an end.
Members who have met all of the requirements to earn Starpoints in accordance with the SPG-Uber benefits program, including, without limitation, having a Stay posted to their SPG Member account for the current calendar year will continue to earn Starpoints on Uber rides up until 11:59PM on December 17, 2017.
If the stay overlaps with the program end date, you will still earn 2 starpoints per USD 1 spent on Uber rides taken during your stay. Any rides taken after 11:59 on December 17, 2017 even if taken during a stay that originated on or before December 17, 2014 will not earn starpoints on that uber ride.
Frequently Asked Questions
When will members stop earning Starpoints on their Uber rides?
Members who have met all of the requirements to earn Starpoints in accordance with the SPG-Uber benefits program, including, without limitation, having a Stay posted to their SPG Member account for the current calendar year will continue to earn Starpoints on Uber rides up until 11:59PM on December 17, 2017, subject to applicable limits.
If members have a stay that overlaps with the program end date, will they still earn 2 Starpoints per US$1 spent on Uber rides taken during the stay?
Yes, members who check-in for a Stay prior to 11:59PM on December 17, 2017 and have an Uber pick-up time prior to 11:59PM on December 17, 2017, subject to applicable limits, will earn 2 Starpoints for every U.S. dollar or its foreign equivalent denomination spent for fares on the Uber ride(s). Any rides taken after 11:59PM on December 17, 2017, even if taken during a stay that originated on or prior to December 17, 2017, will not earn Starpoints on the Uber ride(s). To earn Starpoints for any Uber ride the member must have met all of the requirements to earn Starpoints in accordance with the SPG-Uber benefits program, including, without limitation, having a Stay posted to their SPG Member account for the current calendar year.
Why did I recently have a delay in my Starpoints posting for my Uber rides?
An issue was identified affecting Uber rides over the last month that delayed the posting of points to member accounts. We have since fixed this issue and members should receive all ride credits within the stated 2-4 week period.
UPDATE: January 18, 2017
Uber Partnership Update
With your SPG and Uber accounts linked and you have met a requirement of ONE qualifying stay in the current calendar year, SPG members will earn 1 point per dollar spent with Uber on every day rides. For rides during stays, SPG members will earn 2 points per dollar spent on Uber (Preferred), 3 points per (Gold or Platinum), or 4 points per (Plat75).
There is a maximum of $10,000 in points-earning spend with Uber per calendar year. This means that you could have up to 40,000 SPG points with this promotion (if you were a Plat75 and only used Uber while on SPG stays and maxed out $10,000 in Uber services).
Bangkok - Charged in local currency THB.
Beijing - Charged in USD.
Delhi - Charged in local currency INR.
Guangzhou - Charged in USD.
Ho Chi Minh City - Charged in local currency VND.
Hong Kong - Charged in local currency HKD.
London - Charged in local currency GBP (American Express)
Hyderabad - Charged in local currency INR.
Kolkata - Charged in local currency INR.
Kuala Lumpur - Charged in local currency MYR.
Mumbai - Charged in local currency INR.
Penang - Charged in local currency MYR.
Seoul - Charged in local currency KRW.
Santiago de Chile - Charged in local currency CLP when using MC, charged in USD when using Amex.
Shanghai - Charged in USD.
Singapore - Charged in local currency SGD.
Taipei - Charged in local currency TWD.
Tokyo - Charged in local currency JPY.
Toronto - Charged in local currency CAD.
UAE - Charged in local currency AED
SPG + Uber FAQ: https://www.spgpromos.com/uber/?acti...M=UberLink_DEF
SPG + Uber T&Cs: https://www.spgpromos.com/uber/?acti...M=UberLink_DEF
UPDATE: October 26, 2017
Effective December 17, 2017 the SPG partnership with Uber will come to an end.
Members who have met all of the requirements to earn Starpoints in accordance with the SPG-Uber benefits program, including, without limitation, having a Stay posted to their SPG Member account for the current calendar year will continue to earn Starpoints on Uber rides up until 11:59PM on December 17, 2017.
If the stay overlaps with the program end date, you will still earn 2 starpoints per USD 1 spent on Uber rides taken during your stay. Any rides taken after 11:59 on December 17, 2017 even if taken during a stay that originated on or before December 17, 2014 will not earn starpoints on that uber ride.
Frequently Asked Questions
When will members stop earning Starpoints on their Uber rides?
Members who have met all of the requirements to earn Starpoints in accordance with the SPG-Uber benefits program, including, without limitation, having a Stay posted to their SPG Member account for the current calendar year will continue to earn Starpoints on Uber rides up until 11:59PM on December 17, 2017, subject to applicable limits.
If members have a stay that overlaps with the program end date, will they still earn 2 Starpoints per US$1 spent on Uber rides taken during the stay?
Yes, members who check-in for a Stay prior to 11:59PM on December 17, 2017 and have an Uber pick-up time prior to 11:59PM on December 17, 2017, subject to applicable limits, will earn 2 Starpoints for every U.S. dollar or its foreign equivalent denomination spent for fares on the Uber ride(s). Any rides taken after 11:59PM on December 17, 2017, even if taken during a stay that originated on or prior to December 17, 2017, will not earn Starpoints on the Uber ride(s). To earn Starpoints for any Uber ride the member must have met all of the requirements to earn Starpoints in accordance with the SPG-Uber benefits program, including, without limitation, having a Stay posted to their SPG Member account for the current calendar year.
Why did I recently have a delay in my Starpoints posting for my Uber rides?
An issue was identified affecting Uber rides over the last month that delayed the posting of points to member accounts. We have since fixed this issue and members should receive all ride credits within the stated 2-4 week period.
UPDATE: January 18, 2017
Uber Partnership Update
- During Hotel stay: Members will earn two Starpoints per US$1 spent with Uber (versus two, three or four Starpoints per US$1, depending on member tier).
- Everyday: members will earn one Starpoint per US$2 spent with Uber (versus one Starpoint per US$1).
With your SPG and Uber accounts linked and you have met a requirement of ONE qualifying stay in the current calendar year, SPG members will earn 1 point per dollar spent with Uber on every day rides. For rides during stays, SPG members will earn 2 points per dollar spent on Uber (Preferred), 3 points per (Gold or Platinum), or 4 points per (Plat75).
There is a maximum of $10,000 in points-earning spend with Uber per calendar year. This means that you could have up to 40,000 SPG points with this promotion (if you were a Plat75 and only used Uber while on SPG stays and maxed out $10,000 in Uber services).
Bangkok - Charged in local currency THB.
Beijing - Charged in USD.
Delhi - Charged in local currency INR.
Guangzhou - Charged in USD.
Ho Chi Minh City - Charged in local currency VND.
Hong Kong - Charged in local currency HKD.
London - Charged in local currency GBP (American Express)
Hyderabad - Charged in local currency INR.
Kolkata - Charged in local currency INR.
Kuala Lumpur - Charged in local currency MYR.
Mumbai - Charged in local currency INR.
Penang - Charged in local currency MYR.
Seoul - Charged in local currency KRW.
Santiago de Chile - Charged in local currency CLP when using MC, charged in USD when using Amex.
Shanghai - Charged in USD.
Singapore - Charged in local currency SGD.
Taipei - Charged in local currency TWD.
Tokyo - Charged in local currency JPY.
Toronto - Charged in local currency CAD.
UAE - Charged in local currency AED
[GONE] SPG + Uber Partnership - Earn Starpoints with Uber Rides - ENDED 17 DEC 2017
Oct 25, 2017, 12:24 pm
#661
FlyerTalk Evangelist
Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 14,185
Somehow, I get the impression that the Uber problem is a special "project" that research isn't handling itself.
Why just doing a sweep to shut us all up isn't possible by now remains a mystery.
Why just doing a sweep to shut us all up isn't possible by now remains a mystery.
Oct 25, 2017, 12:47 pm
#662
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
I reached out to "[email protected]" after waiting over 4 weeks for points to post, and have still not received any response whatsoever.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC
[email protected]
Oct 25, 2017, 1:05 pm
#663
Join Date: Feb 2008
Location: In the air
Programs: Hyatt Globalist, Bonvoy LT Plat, Hilton Gold, GHA Tit, BA Gold, Turkish Elite
Posts: 8,720
I wonder if this is universal? I've just noticed that I've not been receiving any Uber points for the last month either - have asked my Ambassador to look into it.
Oct 25, 2017, 8:38 pm
#664
Join Date: Dec 2014
Location: YVR
Programs: AC SE100K, Marriott Titanium & LTP, NEXUS
Posts: 613
Yes, I also haven't received any points for the past month. Strangely enough, had 2 rides on Sept 23rd, one posted, the other did not.
Oct 26, 2017, 12:07 am
#665
Company Representative - Starwood
Join Date: Jan 2011
Location: Guangzhou
Programs: SPG
Posts: 1,021
Best Regards,
Christina Zhou
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Oct 26, 2017, 6:39 am
#666
Join Date: Dec 2000
Location: New York City
Programs: AA EXP, DL DM, SPG Plat, Hilton Gold
Posts: 2,128
Yup, the floodgates opened and all of mine posted! Nice.
Now, the only thing missing is the bonus points for transactions in conjunction with a stay. Hopefully those will catch up...
Now, the only thing missing is the bonus points for transactions in conjunction with a stay. Hopefully those will catch up...
Oct 26, 2017, 7:01 am
#667
Join Date: Dec 2000
Location: Charleston, SC, USA
Programs: Avis Pref+, Hyatt Explorist, Marriott Life Gold, Honors Silver, IHG Plat via MC.
Posts: 6,786
All my Uber rides until Aug. 16 posted promptly, sometimes the next morning, other times a week later. Then I traveled to a no-Uber-zone, then later switched mostly to Lyft.
None of my rides since Sep. 29 has posted, so tomorrow is the end of the 4-week patience period. So in light of SL3 Christine's Post #665 I guess I should not email, just keep waiting.
OK now! I got all of 'em 9 hours after this post!
None of my rides since Sep. 29 has posted, so tomorrow is the end of the 4-week patience period. So in light of SL3 Christine's Post #665 I guess I should not email, just keep waiting.
OK now! I got all of 'em 9 hours after this post!
Last edited by Brendan; Oct 27, 2017 at 10:44 am Reason: OK now!
Oct 26, 2017, 8:12 am
#668
Join Date: Apr 2012
Location: New York City
Programs: UA: 1K, Hyatt: Explorist and Marriott: LF Titanium Elite
Posts: 1,268
I haven't been getting anything posted since September 24 - should I wait another week or just start sending e-mails to SPG with my uber rides??
Oct 26, 2017, 9:08 am
#669
Moderator, El Al and Marriott Bonvoy, FlyerTalk Evangelist
Join Date: Feb 2005
Location: SIN
Programs: SQ*G, Mar LTT, Hyatt Glb, AA LTG, LY, HH, IC, BA, DL, UA SLV
Posts: 12,020
Just got this from my Ambassador:
I just wanted to share with you that effective December 17, 2017 our partnership with Uber will come to an end.
Member who have met all of the requirements to earn Starpoints in accordance with the SPG-Uber benefits program, including, without limitation, having a Stay posted to their SPG Member account for the current calendar year will continue to earn Starpoints on Uber rides up until 11:59PM on December 17, 2017.
If the stay overlaps with the program end date, you will still earn 2 starpoints per USD 1 spent on Uber rides taken during your stay. Any rides taken after 11:59 on December 17, 2017 even if taken during a stay that originated on or before December 17, 2014 will not earn starpoints on that uber ride.
Member who have met all of the requirements to earn Starpoints in accordance with the SPG-Uber benefits program, including, without limitation, having a Stay posted to their SPG Member account for the current calendar year will continue to earn Starpoints on Uber rides up until 11:59PM on December 17, 2017.
If the stay overlaps with the program end date, you will still earn 2 starpoints per USD 1 spent on Uber rides taken during your stay. Any rides taken after 11:59 on December 17, 2017 even if taken during a stay that originated on or before December 17, 2014 will not earn starpoints on that uber ride.
Oct 26, 2017, 9:52 am
#670
Join Date: Jun 2011
Location: DCA
Programs: AA EXP; BoNVoY Tit LTP
Posts: 1,923
Nothing here yet, including my 9/24 Uber trip. Should I contact research?
Oct 26, 2017, 9:57 am
#671
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
The SPG & Uber partnership comes to an end December 17th
Since 2015 SPG® has partnered with Uber to offer members the opportunity to earn Starpoints® for rides, and we wanted to provide advance notice that this partnership is scheduled to come to an end on December 17, 2017.
Members don’t need to take any action, Starpoints earned to date with Uber will not be affected and can still be earned through 11:59pm EST on December 17, 2017.
We've added a wiki with some anticipated FAQ's, but as always, please let us know if we can help answer any other questions.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC
[email protected]
Frequently Asked Questions
When will members stop earning Starpoints on their Uber rides?
Members who have met all of the requirements to earn Starpoints in accordance with the SPG-Uber benefits program, including, without limitation, having a Stay posted to their SPG Member account for the current calendar year will continue to earn Starpoints on Uber rides up until 11:59PM on December 17, 2017, subject to applicable limits.
If members have a stay that overlaps with the program end date, will they still earn 2 Starpoints per US$1 spent on Uber rides taken during the stay?
Yes, members who check-in for a Stay prior to 11:59PM on December 17, 2017 and have an Uber pick-up time prior to 11:59PM on December 17, 2017, subject to applicable limits, will earn 2 Starpoints for every U.S. dollar or its foreign equivalent denomination spent for fares on the Uber ride(s). Any rides taken after 11:59PM on December 17, 2017, even if taken during a stay that originated on or prior to December 17, 2017, will not earn Starpoints on the Uber ride(s). To earn Starpoints for any Uber ride the member must have met all of the requirements to earn Starpoints in accordance with the SPG-Uber benefits program, including, without limitation, having a Stay posted to their SPG Member account for the current calendar year.
Why did I recently have a delay in my Starpoints posting for my Uber rides?
An issue was identified affecting Uber rides over the last month that delayed the posting of points to member accounts. We have since fixed this issue and members should receive all ride credits within the stated 2-4 week period.
Members don’t need to take any action, Starpoints earned to date with Uber will not be affected and can still be earned through 11:59pm EST on December 17, 2017.
We've added a wiki with some anticipated FAQ's, but as always, please let us know if we can help answer any other questions.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC
[email protected]
Frequently Asked Questions
When will members stop earning Starpoints on their Uber rides?
Members who have met all of the requirements to earn Starpoints in accordance with the SPG-Uber benefits program, including, without limitation, having a Stay posted to their SPG Member account for the current calendar year will continue to earn Starpoints on Uber rides up until 11:59PM on December 17, 2017, subject to applicable limits.
If members have a stay that overlaps with the program end date, will they still earn 2 Starpoints per US$1 spent on Uber rides taken during the stay?
Yes, members who check-in for a Stay prior to 11:59PM on December 17, 2017 and have an Uber pick-up time prior to 11:59PM on December 17, 2017, subject to applicable limits, will earn 2 Starpoints for every U.S. dollar or its foreign equivalent denomination spent for fares on the Uber ride(s). Any rides taken after 11:59PM on December 17, 2017, even if taken during a stay that originated on or prior to December 17, 2017, will not earn Starpoints on the Uber ride(s). To earn Starpoints for any Uber ride the member must have met all of the requirements to earn Starpoints in accordance with the SPG-Uber benefits program, including, without limitation, having a Stay posted to their SPG Member account for the current calendar year.
Why did I recently have a delay in my Starpoints posting for my Uber rides?
An issue was identified affecting Uber rides over the last month that delayed the posting of points to member accounts. We have since fixed this issue and members should receive all ride credits within the stated 2-4 week period.
Oct 26, 2017, 10:00 am
#672
Moderator, Delta Skymiles and Mileage Run
Join Date: Dec 2009
Location: Seat 2A
Programs: DL Diamond/MM, Hyatt Diamond, former AS MVPG 75K, Marriott Titanium, Hilton Gold
Posts: 2,940
I haven't had any of the rides since early September post. Just shot an email to research and will report back.
Oct 26, 2017, 10:25 am
#673
Join Date: Feb 2008
Location: In the air
Programs: Hyatt Globalist, Bonvoy LT Plat, Hilton Gold, GHA Tit, BA Gold, Turkish Elite
Posts: 8,720
Bummer, though I had a hunch this was on the cards after the devaluation. Uber's obviously changing rapidly, and with their new Millennial credit card they mentioned recently they're keen to establish their own ecosystem.
It loses me 5K SPG points per year which is no huge deal, though does make Uber less sticky for me than it previously was.
It loses me 5K SPG points per year which is no huge deal, though does make Uber less sticky for me than it previously was.
Oct 26, 2017, 10:29 am
#674
Join Date: Jun 2009
Location: London, United Kingdom
Programs: British Airways Gold
Posts: 2,636
Sad but predictable
Oct 26, 2017, 10:45 am
#675
Join Date: Oct 2002
Location: Here there everywhere
Programs: Bonvoy Lifetime Titanium, Hilton Diamond, IHG Plat, BA Silver, Aegean Gold, Aeroplan 25k, AA EXP
Posts: 2,829
Uber has become trash anyways. When it just started it was great.
SPG points were the only thing that kept me using Uber so will use other alternatives from now on.
SPG points were the only thing that kept me using Uber so will use other alternatives from now on.