"You've been upgraded!"...no not really.. (not about upgrades)
Sep 15, 2014, 2:50 pm
#16
Original Poster
Join Date: Jun 2010
Programs: DL Diamond MM, SPG Platinum, Skywards Silver
Posts: 319
"Thank you for dining with us Dr. HFH. We have comped your appetizers and dessert." ** as they hand you the bill for your entire meal....
Sep 15, 2014, 4:23 pm
#17
Join Date: Jun 2013
Posts: 331
You may well not be correct. After all, you could be being given a better room within the category you booked. And either way, you are enjoying the enhanced room with SPG status benefits, such as 4PM checkout, so whichever way you slice it, it's an upgrade in effect!
Sep 15, 2014, 4:31 pm
#18
Join Date: Feb 2008
Location: In the air
Programs: Hyatt Globalist, Bonvoy LT Plat, Hilton Gold, GHA Tit, BA Gold, Turkish Elite
Posts: 8,720
On slightly similar lines, I do find the "welcome back" greeting at American SPG hotels I've never been to a bit of an anachronism.
Sep 15, 2014, 5:21 pm
#19
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,757
It's the fact that they went out of their way to verbally tell me that they had graciously upgraded my room. Let me give you an example:
"Thank you for dining with us Dr. HFH. We have comped your appetizers and dessert." ** as they hand you the bill for your entire meal....
"Thank you for dining with us Dr. HFH. We have comped your appetizers and dessert." ** as they hand you the bill for your entire meal....
Sep 15, 2014, 5:34 pm
#20
Join Date: Mar 2007
Posts: 3,990
I often book suites. And I always correct them if they tell me I've been upgraded. How polite I am about it, is directly proportional to the extent to which they attempt to take the credit.
Cheers,
Cheers,
Sep 15, 2014, 5:41 pm
#21
Join Date: Feb 2007
Location: Malibu, CA
Programs: AA CK / Marriott Worthless Ambassador
Posts: 1,158
"You've been upgraded!"...no not really.. (not about upgrades)
Happens to me all the time. So pathetic. I hate it every time. Imagine buying a first class ticket and having agent tell you: congrats you've been upgraded!
Essentially they are just trying to take all the credit possible.
Essentially they are just trying to take all the credit possible.
Sep 15, 2014, 6:04 pm
#22
Join Date: Sep 2012
Posts: 1,748
I wonder how Platinums behave when we book a standard room and are really upgraded to a suite. Are we at least outwardly grateful? Or do we behave like we were owed it, after all it is a perk of our status.
Hopefully somewhere nearer the first?
Hopefully somewhere nearer the first?
Sep 15, 2014, 6:08 pm
#23
Join Date: Jan 2009
Location: TUL
Programs: AA EXP 2MM; Marriott Titanium; Hilton Diamond; Hyatt Explorist; Vistana 5* Elite; Nat'l Exec Elite
Posts: 6,177
Sep 15, 2014, 6:22 pm
#25
Join Date: Dec 2009
Location: PHX
Posts: 623
Slightly off topic, but, for those of you who regularly book suites: if there is no practical upgrade beyond the suite you've booked (because there is no availability or because a higher category room simply doesn't exist) do you ask at check in if the hotel is willing to "upgrade" some other perk instead?
Sep 15, 2014, 6:38 pm
#26
Join Date: Sep 2012
Posts: 1,748
Slightly off topic, but, for those of you who regularly book suites: if there is no practical upgrade beyond the suite you've booked (because there is no availability or because a higher category room simply doesn't exist) do you ask at check in if the hotel is willing to "upgrade" some other perk instead?
Btw, you do realise you're about to start another round of "how dare you ask for anything beyond what you are entitled to... don't you know what the T&Cs are" :P
Sep 15, 2014, 7:06 pm
#27
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
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Sep 15, 2014, 7:54 pm
#28
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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
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Posts: 100,417
An enhanced room is not an upgrade. Nor are other standard elite perks considered to be upgrades as the term is used in this context.
Sep 15, 2014, 9:06 pm
#29
FlyerTalk Evangelist
Join Date: May 2002
Location: Pittsburgh
Programs: MR/SPG LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus
Posts: 31,009
Slightly off topic, but, for those of you who regularly book suites: if there is no practical upgrade beyond the suite you've booked (because there is no availability or because a higher category room simply doesn't exist) do you ask at check in if the hotel is willing to "upgrade" some other perk instead?
Sep 15, 2014, 9:08 pm
#30
FlyerTalk Evangelist
Join Date: May 2002
Location: Pittsburgh
Programs: MR/SPG LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus
Posts: 31,009
If a cab stopped at the wrong address, would you just go ahead and get out and live with it?