SPG and Caesars Entertainment : partnership ENDED 31 Dec 2016
Sep 8, 2015, 11:56 am
#421
Join Date: Mar 2012
Location: BOS
Programs: AA PLT, SPG Plat
Posts: 69
VIP card is super valuable. Saved me a ton of time at late night taxi lines and during hotel check-in.
Sep 10, 2015, 9:08 am
#422
Join Date: Jul 2011
Location: DFW
Posts: 1,145
Do free and comped rooms count towards stays for the year? I have an offer that I'm looking to book that averages $5 per night for the weekend at Bally's...first night is $37, next two nights are free, then 4th and 5th nights are comped nights (middle of week). My idea is to book these extra nights, even though I won't be staying there the whole time, to get night credits. These are all being booked online. Thank you.
Edit: So, I see where comped rooms don't count...but what about free rooms using a code? Wouldn't this be the same as stay 2, get one free with any SPG property?
Edit: So, I see where comped rooms don't count...but what about free rooms using a code? Wouldn't this be the same as stay 2, get one free with any SPG property?
Last edited by Mrgolfer21; Sep 10, 2015 at 9:48 am
Oct 5, 2015, 11:16 pm
#423
Join Date: Aug 2006
Location: Portland, OR
Programs: DL gold, Hilton Diamond, Marriott Gold
Posts: 305
Hello everyone. I just wanted to confirm, we booked a weekend through the total rewards website and the paid stay will count toward our stay count toward re-qualification of our gold status correct?
Oct 6, 2015, 3:30 am
#424
Company Representative - Starwood
Join Date: Jan 2011
Location: Guangzhou
Programs: SPG
Posts: 1,021
SPG members will only receive Night credit toward elite status; not Stay credit.
If you are registered for SPG-Total Rewards Member Benefits, each night of a stay at a Caesars Participating Hotel that is eligible to receive Reward Credits or that results from the redemption of Reward Credits or Starpoints in which the SPG Member stays in the room will count as an Eligible Night for the purpose of meeting the Gold Minimum Requirement and the Platinum Minimum Requirement in the SPG Program, up to a maximum of 10 Eligible Nights per Qualifying Period.
Best Regards,
Christina Zhou
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Last edited by Starwood Lurker III; Oct 6, 2015 at 3:43 am Reason: dup
Oct 6, 2015, 11:52 am
#425
Join Date: Aug 2006
Location: Portland, OR
Programs: DL gold, Hilton Diamond, Marriott Gold
Posts: 305
Hi portland67,
SPG members will only receive Night credit toward elite status; not Stay credit.
If you are registered for SPG-Total Rewards Member Benefits, each night of a stay at a Caesars Participating Hotel that is eligible to receive Reward Credits or that results from the redemption of Reward Credits or Starpoints in which the SPG Member stays in the room will count as an Eligible Night for the purpose of meeting the Gold Minimum Requirement and the Platinum Minimum Requirement in the SPG Program, up to a maximum of 10 Eligible Nights per Qualifying Period.
Best Regards,
Christina Zhou
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
SPG members will only receive Night credit toward elite status; not Stay credit.
If you are registered for SPG-Total Rewards Member Benefits, each night of a stay at a Caesars Participating Hotel that is eligible to receive Reward Credits or that results from the redemption of Reward Credits or Starpoints in which the SPG Member stays in the room will count as an Eligible Night for the purpose of meeting the Gold Minimum Requirement and the Platinum Minimum Requirement in the SPG Program, up to a maximum of 10 Eligible Nights per Qualifying Period.
Best Regards,
Christina Zhou
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Oct 6, 2015, 10:55 pm
#426
Used to be 'flymanbeast'
Join Date: Jul 2011
Programs: Delta silver/marriot platinum
Posts: 2,795
Do comped nights count?
Oct 7, 2015, 2:06 am
#427
Company Representative - Starwood
Join Date: Jan 2011
Location: Guangzhou
Programs: SPG
Posts: 1,021
Hi howtofreetravel,
No.
For purposes of the SPG-Total Rewards Member Benefits, eligible stays at Caesars Participating Hotels are stays on any Caesars Participating Hotel published room rate other than an Ineligible Rate including, without limitation, Caesars or Caesars Member Brand hotel website rates and best available unrestricted rates.
“Ineligible Rates” include, without limitation: (a) airline employee or crew rates; (b) travel agency employee rates; (c) Caesars/hotel employee or employee family discount rates; (d) any complimentary, free or barter night stays, or any stays in connection with gift certificates or other awards or vouchers; (e) airline interrupted-trip vouchers; (f) Internet wholesale/third party rates (e.g., expedia.com, hotels.com); (g) traditional wholesale rates; (h) tour groups, incentives and conferences; and (i) at the discretion of each Caesars Participating Hotel, some volume contracted room rates.
Best Regards,
Christina Zhou
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
No.
For purposes of the SPG-Total Rewards Member Benefits, eligible stays at Caesars Participating Hotels are stays on any Caesars Participating Hotel published room rate other than an Ineligible Rate including, without limitation, Caesars or Caesars Member Brand hotel website rates and best available unrestricted rates.
“Ineligible Rates” include, without limitation: (a) airline employee or crew rates; (b) travel agency employee rates; (c) Caesars/hotel employee or employee family discount rates; (d) any complimentary, free or barter night stays, or any stays in connection with gift certificates or other awards or vouchers; (e) airline interrupted-trip vouchers; (f) Internet wholesale/third party rates (e.g., expedia.com, hotels.com); (g) traditional wholesale rates; (h) tour groups, incentives and conferences; and (i) at the discretion of each Caesars Participating Hotel, some volume contracted room rates.
Best Regards,
Christina Zhou
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Oct 7, 2015, 6:38 am
#428
Join Date: Sep 2008
Posts: 37
can someone confirm: Resort fees are not waived with th VIP card. THe benefit is you can get into the diamond line and go to any of the Caesars vegas pools.
Quote:
Originally Posted by controller1
I can confirm that resort charges are waived for Total Rewards Diamond and Seven Stars members (which also means no free WiFi since the resort fee is not paid). I do not know if that, or Diamond Lounge access, are included as benefits of the Starwood/Caesars VIP card.
A little late, but missed this post.
I've recently stayed there, and the resort charges absolutely apply to SPG Plats - which include the gym and wifi access.
When I obtained my VIP card, I was specifically told that I can line up in any diamond line and show the card (taxi's, restaurants, clubs, etc.), however the only Diamond area I can't access is the lounge
Quote:
Originally Posted by controller1
I can confirm that resort charges are waived for Total Rewards Diamond and Seven Stars members (which also means no free WiFi since the resort fee is not paid). I do not know if that, or Diamond Lounge access, are included as benefits of the Starwood/Caesars VIP card.
A little late, but missed this post.
I've recently stayed there, and the resort charges absolutely apply to SPG Plats - which include the gym and wifi access.
When I obtained my VIP card, I was specifically told that I can line up in any diamond line and show the card (taxi's, restaurants, clubs, etc.), however the only Diamond area I can't access is the lounge
Oct 10, 2015, 1:37 am
#429
Join Date: Aug 2012
Location: Orange County, CA
Programs: China Air Emerald, Skyteam Elite Plus, SPG Platinum
Posts: 25
Anyone have any feedback of how long it takes for nights at caesar's properties to display on spg accounts? it has been a week and i am debating to make a call tomorrow.
Oct 10, 2015, 5:27 am
#430
Join Date: Aug 2011
Location: Yangon
Programs: LH, PG, BA, SPG, HH
Posts: 319
Mine came through in about 3 weeks. The T&Cs say they will take between 4-6 weeks. So a bit early for you to call now.
Oct 10, 2015, 7:34 am
#431
Join Date: Jan 2009
Location: TUL
Programs: AA EXP 2MM; Marriott Titanium; Hilton Diamond; Hyatt Explorist; Vistana 5* Elite; Nat'l Exec Elite
Posts: 6,177
Oct 10, 2015, 10:59 am
#432
Join Date: Dec 2014
Location: YVR
Programs: AC SE100K, Marriott Titanium & LTP, NEXUS
Posts: 613
Oct 10, 2015, 11:33 am
#433
Join Date: Jan 2009
Location: TUL
Programs: AA EXP 2MM; Marriott Titanium; Hilton Diamond; Hyatt Explorist; Vistana 5* Elite; Nat'l Exec Elite
Posts: 6,177
Oct 10, 2015, 12:50 pm
#434
Join Date: Jul 2001
Programs: Marriott LT Tit; Hyatt Explorist; Hilton CC Gold; IHG CC Plt; Hertz (MR) 5 star
Posts: 5,536
When I got mine (shortly after it came out), there were only a couple of casinos in Vegas that gave them out. I got mine in Caesars Palace. I don't know if other properties' (Rio, Paris, Ballys, etc) Total Reward desks can give you a VIP card.
Oct 10, 2015, 2:53 pm
#435
Join Date: Jan 2009
Location: TUL
Programs: AA EXP 2MM; Marriott Titanium; Hilton Diamond; Hyatt Explorist; Vistana 5* Elite; Nat'l Exec Elite
Posts: 6,177
From a previous post:
How do I take advantage of VIP Access?
To sign up, members must show their SPG Platinum status credentials (e.g. SPG Platinum member card) at the Total Rewards Center at Planet Hollywood, Caesars Palace or The Cromwell in Las Vegas.
Even though the card may only be obtained at only three locations, the card may be used at all Caesars properties in Las Vegas.