supatight80

Property: Sheraton Maria Isabel Mexico City
Dates: 8/2014
Room Booked: Classic room
Room Received: Deluxe Jr. Suite
Award Stay: No
Brg Stay: Yes
SNA: No
Comments: It's called a jr. deluxe suite but has a separate living room, walk through a hallway pass bathroom, then reach bedroom. So pretty cool for a jr. suite to have 2 separate rooms and not just one big room. 56 sq. mtr/ 603 sq. ft.

Fizzer

Property: Sheraton Parkway Toronto North
Date(s):5 nights July 2014 Wednesday to Monday
Room booked: Traditional King Bed
Room received: Jacuzzi Suite Queen Bed
Award stay: Yes,
type SPG 50 Platinum Qualification/ 35% discount
BRG stay: No
SNAs redeemed : No
Comments: The hotel worked for us. The Lounge was nice and was stocked 24/7 with snacks as well as coffee/ pop etc. The room décor wasperhaps a little dated but all was clean and the extra space was nice. The Jacuzzi suite is a little small overall but more than adequate for our needs.

MileHighColorado

Property: Westin Westminster Colorado
Date(s):1 night
Room booked: standard award room
Room received: Suite
Award stay: Yes
BRG stay: No

I was very lucky as this property only have 6 suites

skrosvik

Property: Sheraton Pelikan Hannover
Date(s): 26.07.14.-29.07.14.
Room booked: standard room
Room received: one bedroom suite
Award stay: no
BRG stay: no
SNAs redeemed: no
Comments: still a nice hotel, but very "cold" staff. The lounge is very varied, at one night full dinner with lamb chops, the next night just toast.

Property: Sheraton Brussels
Date(s): 31.07.14.-03.08.14.
Room booked: standard room
Room received: two-bedroom suite
Award stay: no
BRG stay: no
SNAs redeemed: yes
Comments: used SNA's to confirm a two-bedroom suite, since we had two friends staying over with us for two nights, this was granted by the hotel, at no additional cost, since the suite was already confirmed. NOTE: the club lounge is closed, but plats and club guests can enjoy unlimited HOUSE beer, HOUSE wine, soft drinks and coffee in the lobby bar from 4PM till 11PM, which is a nice change from the damp club lounge actually. No additional snacks are served though - just peanuts and olives (IF you ask). This is effective only in August.

chimark

Property: Sheraton Heathrow
Date(s): 1 night, mid-July
Room booked: Classic
Room received: Club
Award stay: No - Pre-paid rate
BRG stay: No
SNAs redeemed: No
Comments:

Property: The Park Lane London
Date(s): 1 night, mid-July
Room booked: Classic
Room received: Executive
Award stay: Yes - Points
BRG stay: No
SNAs redeemed: No
Comments: Reservation showed pre-blocked into a junior suite, however at checkin we were showing in an Executive room

Property: Sheraton Grand Edinburgh
Date(s): 3 nights, mid-July
Room booked: Classic
Room received: Classic Suite
Award stay: Yes - Points
BRG stay: No
SNAs redeemed: No
Comments:

Property: Le Meridian Vienna
Date(s): 2 nights, late-July
Room booked: Superior
Room received: Executive
Award stay: No - Pre-paid rate
BRG stay: No
SNAs redeemed: No
Comments:

Property: Sheraton Salzburg
Date(s): 3 nights, late-July
Room booked: Classic
Room received: Junior Suite
Award stay: Yes - Points
BRG stay: No
SNAs redeemed: No
Comments:

Property: Hotel Bristol - Vienna
Date(s): 2 nights, late-July
Room booked: Classic
Room received: Junior Suite - City View
Award stay: Yes - Points
BRG stay: No
SNAs redeemed: No
Comments:

supatight80

Property: Le Meridien Mexico City
Dates: 7/31/14 ( 6 nights)
Room Booked: Classic suite
Room Received: Corner Suite
Award Stay: No
Brg Stay: No (summer promo for a cool 119$/night, check their website out!)
SNA: No
Comments: Corner Suites seem to be the 3rd largest of an all suite hotel, according to floor map on my floor. Was told that there are only 2 suites larger than corner suites, but couldnt see them on website, so i dont know what their called

Sorry had to repost, i accidently edited my original le meridien post to sheraton maria isabel, instead of doing a quote.

davidw70

Some recent stays:

Property: Westin St Francis San Francisco
Date(s): 18 July
Room booked: Tower non-view
Room received: Tower view
Award stay: No
BRG stay: No
SNAs redeemed: No
Comments: Really impressed with refurbished tower room

Property: Sheraton Grand Sacramento
Date(s): 19 July
Room booked: Traditional King
Room received: Suite
Award stay: No
BRG stay: No
SNAs redeemed: No
Comments:

Property: Westin Mission Hills Rancho Mirage
Date(s): 25 July
Room booked: Traditional Lawn/Garden View
Room received: Deluxe Golf View
Award stay: No
BRG stay: No
SNAs redeemed: No
Comments:

Property: Westin Kierland Scottsdale
Date(s): 26/27 July
Room booked: Traditional King
Room received: Traditional King on high floor
Award stay: No
BRG stay: No
SNAs redeemed: No
Comments: Not much of an upgrade but access to lounge

Property: Le Meridien Delfina Santa Monica
Date(s): 1 August
Room booked: Classic
Room received: Accessible Ocean View
Award stay: Yes
BRG stay: No
SNAs redeemed: No
Comments: Would have preferred not to have an accessible room but it had obviously been rejected by someone else before I checked in (SPG App showed a Deluxe City View until about 15 mins before check-in). Given it was only a 1 night stay, it was perfectly acceptable

3rdworldresident

Property: Westin Bangkok
Dates: 2 nights in August
Room Booked: Deluxe room
Room Received: Executive deluxe room (on top floor)
Award Stay: No
Brg Stay: Yes
SNA: No
Comments: Deluxe suite (standard suite) available for sale on spg.com. don't care about it anyway so didn't ask. nice property and nice stay overall, you can still have free breakfast at the restaurant downstair in addition to 500 starpoints. staff are great and helpful. however, hope they will do the major renovation soon.

supatight80

Quick question: isnt a platinum upgrade success an upgrade to best available room including standard suites and not just any upgrade?

Example: wouldnt a platinum upgrade from classic to deluxe or executive be considered as a platinum fail, unless proven otherwise that a deluxe or executive is considered as the best available room in the upgrade pool?

Songer5

Property: Westin Costa Navarino
Date(s): 23 July - 28 July
Room booked: King Deluxe
Room received: Infinity Suite
Award stay: yes, points for 5 nights
BRG stay: no
SNAs redeemed: no
Comments: I emailed in advance to notify that it was our 5th wedding anniversary trip

remymartin

Property: Sheraton Bratislava
Date(s): 2 nts in August
Room booked: classic room
Room received: executive suite
Award stay: no, hot escapes
BRG stay: -
SNAs redeemed: no
Comments: rather happy with this property. Very helpful and warm staff.

Andie007

Property: Westin Las Vegas
Date(s): Mai 2014
Room booked: Standard
Room received: Junior Suite
Award stay: no
BRG stay: no
SNAs redeemed: no

Property: Le Meridien Munich
Date(s): 8.6.2014
Room booked: Standard
Room received: Executive Suite
Award stay: no
BRG stay: no
SNAs redeemed: yes

Property: W Austin
Date(s): 13.6.2014
Room booked: Standard
Room received: Cool Corner Suite/Room
Award stay: no
BRG stay: no
SNAs redeemed: yes

Property: Westin Seattle
Date(s): 29.6.2014
Room booked: Standard
Room received: Club Room
Award stay: no
BRG stay: no
SNAs redeemed: no

Property: Sheraton Sao Paulo WTC
Date(s): August 2014 (1st Week)
Room booked: Standard
Room received: Club Room
Award stay: no
BRG stay: no
SNAs redeemed: no

Property: Sheraton Rio De Janeiro
Date(s): August 2014
Room booked: Standard
Room received: Junior Suite
Award stay: no
BRG stay: no
SNAs redeemed: no

Property: Sheraton Sao Paulo WTC
Date(s): August 2014 (2nd Week)
Room booked: Standard
Room received: Design Room (w/ access to Club Lounge and Design Lounge)
Award stay: no
BRG stay: no
SNAs redeemed: no

Property: Sheraton Sao Paulo WTC
Date(s): August 2014 (1st Week)
Room booked: Standard
Room received: Club Room
Award stay: no
BRG stay: no
SNAs redeemed: no

wobbly wings

Correct. Many of the here reported "successes" are likely to be fails.

jmkclee

Just wondering how many of the successes to a suite were "requested" vs. automatically given. Could there possibly be another line at the bottom stating that one had to "request" if a suite was available, vs. automatically given a suite at checkin?

uxb

The comment and SNA fields usually cover that.