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Discussion: 10 Suite Night Awards (SNAs) for Plats with 50 nights in calendar year

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Old Dec 31, 2014, 10:04 am
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Discussion: 10 Suite Night Awards (SNAs) for Plats with 50 nights in calendar year

 
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Old Nov 18, 2014, 3:58 pm
  #2761  
 
Join Date: Aug 2002
Location: WAS/TYO
Programs: UA 1K, AA EXP (3MM), DL PM, BONVOY TITANIUM, HYATT GLOBALIST, HILTON DIAMOND, IHG DIAMOND AMB, et al
Posts: 5,913
Originally Posted by nycjjames
Yeah, they gave us an extra 2-3 months (I forget exactly)
4 months. The 2013 SNAs were extended from December 31, 2013 to April 30, 2014. This was announced in very early December 2013 (post here) - so it still may be a bit early for such an announcement this year (assuming one is forthcoming).

-FlyerBeek
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Old Nov 18, 2014, 4:22 pm
  #2762  
tnw
 
Join Date: Mar 2005
Location: Southern California
Programs: Marriott Bonvoy LTTE, Hilton Diamond, Hyatt
Posts: 215
Originally Posted by FlyerBeek
4 months. The 2013 SNAs were extended from December 31, 2013 to April 30, 2014. This was announced in very early December 2013 (post here) - so it still may be a bit early for such an announcement this year (assuming one is forthcoming).

-FlyerBeek
That would be fantastic if they did. I had 6 SNAs attached to a stay and they did not clear. They were on hold for 10 months and just put back into my account last month. Unfortunately no travel plans until early next year (several in Europe). Would love to have them carry over for 2015. I guess we can keep our fingers crossed that they do another extension on them.
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Old Nov 18, 2014, 10:29 pm
  #2763  
 
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,018
Originally Posted by geminidreams
Bangkok

Aloft Bangkok Sukhumvit 11

01/06/2015 to 01/08/2015

View Details | Change | Cancel | Send Confirmation | Confirmation | Set your Stay Preferences
We’re sorry, Suite Night Awards can’t be applied to this reservation. Learn Why
Almost all of my ressies show as yours with no rhyme or reason. Disregard it, it's a bug. Click on the actual reservation (view reservation) and then click upgrade on that page. You will be able to apply SNAs here.
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Old Nov 19, 2014, 3:53 am
  #2764  
 
Join Date: Nov 2003
Location: wurtulla,queensland,australia
Programs: hh diamond,Qantas club life,AA EX-explat.SPG plat.
Posts: 1,431
None of my SNAs have worked this year.Have a 3 night stay at SOTP Sydney in 2 weeks.Has been showing as ineligible for SNAs until tonight so I go to apply the SNAs but every time I press submit request it comes up with an error saying the stay is ineligible.
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Old Nov 19, 2014, 5:02 am
  #2765  
Company Representative - Starwood
 
Join Date: Aug 2011
Programs: SPG
Posts: 713
Originally Posted by drron
None of my SNAs have worked this year.Have a 3 night stay at SOTP Sydney in 2 weeks.Has been showing as ineligible for SNAs until tonight so I go to apply the SNAs but every time I press submit request it comes up with an error saying the stay is ineligible.

Hi drron,

If you would like me to check why your reservations seem to be ineligible, feel free to send a PM with your reservation details.

Best regards,

Alice Kons
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
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Old Nov 19, 2014, 6:20 am
  #2766  
 
Join Date: Jan 2012
Location: HEL
Programs: SPG LTP, hotels, OWE, STE+, *G, Octopus
Posts: 5,789
I'd also appreciate an extension this year. tnw described the situation well - you're looking forward for a special getaway and save all / most of your SNAs for that event and the application is rejected.
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Old Nov 19, 2014, 7:34 am
  #2767  
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Join Date: Jan 2009
Location: TUL
Programs: AA EXP 2MM; Marriott Titanium; Hilton Diamond; Hyatt Explorist; Vistana 5* Elite; Nat'l Exec Elite
Posts: 6,177
Originally Posted by remymartin
I'd also appreciate an extension this year. tnw described the situation well - you're looking forward for a special getaway and save all / most of your SNAs for that event and the application is rejected.
Assuming the situation does not improve and assuming you requalify as a Plat50, what good will an extension do? You will have even more expire next year because you are unable to redeem them.
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Old Nov 19, 2014, 8:02 am
  #2768  
 
Join Date: Aug 2011
Location: ECP
Programs: DL Diamond
Posts: 1,658
Originally Posted by controller1
Assuming the situation does not improve and assuming you requalify as a Plat50, what good will an extension do? You will have even more expire next year because you are unable to redeem them.
Could at least use them on less exciting stays in Q1 2015. My problem with the SNA system is that it forces you to strike a subjective balance between the "importance of the stay" vs how early in the year it is. If your big trip for 2014 is in October, for instance, and your SNAs don't clear, you probably wasted lots of opportunities to use them when they might've cleared...

Given the difficulty of using them, ambiguous availability that many of us feel hotels are engaging in shenanigans with, and the short expiry, I'd love SPG to work on something else that would allow us to prioritize stays where we're especially looking for an upgrade.

Also, if you're going to call it a "suite" night award, please stop letting properties "max out" at junior suites in the upgrade pool. A junior suite is by definition *not* a suite.
DC777Fan is offline  
Old Nov 19, 2014, 8:35 am
  #2769  
 
Join Date: Jan 2012
Location: HEL
Programs: SPG LTP, hotels, OWE, STE+, *G, Octopus
Posts: 5,789
Originally Posted by DC777Fan
Could at least use them on less exciting stays in Q1 2015. My problem with the SNA system is that it forces you to strike a subjective balance between the "importance of the stay" vs how early in the year it is. If your big trip for 2014 is in October, for instance, and your SNAs don't clear, you probably wasted lots of opportunities to use them when they might've cleared...

Given the difficulty of using them, ambiguous availability that many of us feel hotels are engaging in shenanigans with, and the short expiry, I'd love SPG to work on something else that would allow us to prioritize stays where we're especially looking for an upgrade.

Also, if you're going to call it a "suite" night award, please stop letting properties "max out" at junior suites in the upgrade pool. A junior suite is by definition *not* a suite.
+1 on ALL accounts. My stay pattern is heavy on the beginning of the year, with no idea what to do for H2.

The weirdest I've seen so forth is "Accessible Junior Suite" being the only choice. I'm not too keen on the suite but I need to burn this year's SNAs so I might as well give it a shot??

As the status rolls over 1st of March, I don't see why the SNAs couldn't be systematically extended to the same date.
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Old Nov 19, 2014, 9:12 am
  #2770  
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Join Date: Jan 2009
Location: TUL
Programs: AA EXP 2MM; Marriott Titanium; Hilton Diamond; Hyatt Explorist; Vistana 5* Elite; Nat'l Exec Elite
Posts: 6,177
Originally Posted by DC777Fan
Could at least use them on less exciting stays in Q1 2015. My problem with the SNA system is that it forces you to strike a subjective balance between the "importance of the stay" vs how early in the year it is. If your big trip for 2014 is in October, for instance, and your SNAs don't clear, you probably wasted lots of opportunities to use them when they might've cleared...

Given the difficulty of using them, ambiguous availability that many of us feel hotels are engaging in shenanigans with, and the short expiry, I'd love SPG to work on something else that would allow us to prioritize stays where we're especially looking for an upgrade.

Also, if you're going to call it a "suite" night award, please stop letting properties "max out" at junior suites in the upgrade pool. A junior suite is by definition *not* a suite.
IMO, if it is a true "award" then they should be confirmable at booking and therefore guaranteed!
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Old Nov 19, 2014, 9:28 am
  #2771  
 
Join Date: Dec 2004
Location: MKE
Programs: Hyatt Globalist, AA Plat Pro, MR LTP, others from cards
Posts: 890
+1 on all of the above. I have six left, was trying to apply to a trip in early Jan and realized that this year the expiry is back to Dec 31. Why the drama with a late extension last year to April 30 and then make the same mistake this year by setting Dec 31 expiration.

If SPG just aligned them with the elite benefit period rather than the elite qualification period everything would be logical.
ENIAC is offline  
Old Nov 21, 2014, 2:37 pm
  #2772  
tnw
 
Join Date: Mar 2005
Location: Southern California
Programs: Marriott Bonvoy LTTE, Hilton Diamond, Hyatt
Posts: 215
Originally Posted by controller1
Assuming the situation does not improve and assuming you requalify as a Plat50, what good will an extension do? You will have even more expire next year because you are unable to redeem them.

I did requalify and do have 10 more to use for next year, but having the remaining expire after being on "hold" for 11 months seems like such a waste, especially as, when I apply them for stays in Europe, they always seems to clear (minus one time, for a one night stay). My upcoming stays next year are all in Europe. Would be wonderful to use them.
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Old Nov 21, 2014, 4:18 pm
  #2773  
 
Join Date: Aug 2002
Location: WAS/TYO
Programs: UA 1K, AA EXP (3MM), DL PM, BONVOY TITANIUM, HYATT GLOBALIST, HILTON DIAMOND, IHG DIAMOND AMB, et al
Posts: 5,913
Originally Posted by controller1
IMO, if it is a true "award" then they should be confirmable at booking and therefore guaranteed!
Agree. I would be much happier with just 5 SNAs that were confirmable at booking, assuming a standard suite was available.

-FlyerBeek
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Old Nov 22, 2014, 10:02 am
  #2774  
 
Join Date: Aug 2008
Location: Greenacres,WA
Programs: Marriott Plat; Hyatt Globalist ; National Exe; Avis Preferred; Delta Diamond
Posts: 431
I have been Platinum the last 3 years but never quiet enough "nights" for SNA's.

This year I'm 3 nights short and wondering if booking place for total of 10K SPG pts is worth it to earn the 10 SNA?

I travel nearly solely for enjoyment so always looking for those best upgrades and mostly on Pts or C&P stays.
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Old Nov 22, 2014, 5:54 pm
  #2775  
 
Join Date: Apr 2012
Location: perth
Programs: SPG(LTG), QANTAS gold, Korean, Accor Plat
Posts: 1,500
Originally Posted by Hvanv0405
I have been Platinum the last 3 years but never quiet enough "nights" for SNA's.

This year I'm 3 nights short and wondering if booking place for total of 10K SPG pts is worth it to earn the 10 SNA?

I travel nearly solely for enjoyment so always looking for those best upgrades and mostly on Pts or C&P stays.
As a 25 stay plat was upgraded to suites for 21 nights out of 50 (about 15 of the other nights were 2nd and third rooms). With 50 nights plat I have received 9 suites from suite nights and none from upgrades With about 20 nights 2nd and third rooms and I regularly stay at aloft with no upgrades. So first year a good suite ratio 2nd year not so good with only the SNAs resulting in suites.
geminidreams is offline  


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