Problem with LOT Polish Ailines
Dec 14, 2005 | 10:54 pm
#16
Suspended
Join Date: Jun 2002
Location: Siesta Key
Programs: AA EXP-1.6MM, Hilton Diamond, ManU & Chicago Bears #1 Fan
Posts: 9,697
Originally Posted by miauru
The credit company started the dispute but the result can take 6 weeks and longer.
The position of LOT: the ticket is not refundable and not reroutable so we should fly on the date choosen by LOT, live in the airport or loose money
The position of LOT: the ticket is not refundable and not reroutable so we should fly on the date choosen by LOT, live in the airport or loose money
are you having a hard time understanding the advice given here?
LOT CSR could tell you what they tell you, none of it is true.
You are entitled to a full refund. This option has nothing to do with a non-refundable ticket...... NOTHING!
If you reply, stating that that's not possible, according to LOT CSR, then you're not listening and we're wasting our time here making suggestions.
The regulations are the same whether it's EU or US.
Dec 15, 2005 | 7:55 am
#17
Join Date: Sep 2005
Location: Tucson - Seattle
Programs: UA 1K; Marriott, AA,
Posts: 2,476
Originally Posted by andrzej
It's simple......
are you having a hard time understanding the advice given here?
LOT CSR could tell you what they tell you, none of it is true.
You are entitled to a full refund. This option has nothing to do with a non-refundable ticket...... NOTHING!
If you reply, stating that that's not possible, according to LOT CSR, then you're not listening and we're wasting our time here making suggestions.
The regulations are the same whether it's EU or US.
are you having a hard time understanding the advice given here?
LOT CSR could tell you what they tell you, none of it is true.
You are entitled to a full refund. This option has nothing to do with a non-refundable ticket...... NOTHING!
If you reply, stating that that's not possible, according to LOT CSR, then you're not listening and we're wasting our time here making suggestions.
The regulations are the same whether it's EU or US.
I can't understand why you would respond to the OP in this rude manner. Suggest you refrain from posting if you have a problem with this thread or the OP.
Dec 15, 2005 | 8:14 am
#18
Join Date: Apr 2004
Posts: 1,201
Originally Posted by andrzej
It's simple......
are you having a hard time understanding the advice given here?
LOT CSR could tell you what they tell you, none of it is true.
You are entitled to a full refund. This option has nothing to do with a non-refundable ticket...... NOTHING!
If you reply, stating that that's not possible, according to LOT CSR, then you're not listening and we're wasting our time here making suggestions.
The regulations are the same whether it's EU or US.
are you having a hard time understanding the advice given here?
LOT CSR could tell you what they tell you, none of it is true.
You are entitled to a full refund. This option has nothing to do with a non-refundable ticket...... NOTHING!
If you reply, stating that that's not possible, according to LOT CSR, then you're not listening and we're wasting our time here making suggestions.
The regulations are the same whether it's EU or US.
Is it a personal problem for you, that people report here about the national Polish Airline screwing up so badly? Then I can only tell you, they actually screw up a lot and they are always very reluctant to correct their own mistakes.
I currently have an unbelieveable case of lost luggage with them, where they also don't want to play according to the rules!