Buy Eva Air Ticket, upgrade with Mileage plus
Feb 3, 2014, 10:22 pm
#31
Join Date: Jan 2010
Location: SFO & ORD
Programs: UA1K, VXgold
Posts: 93
Hi there. I'm still having problems upgrading my BR B-class fare with UA miles. Flight is still showing business award availability.
I found another thread that indicated that someone tried doing this but it wouldn't work, so they cancelled the BR ticket and rebooked in BR Y-class, and then it went through.
Is it possible that UA is only upgrading BR Y-class tickets and not BR B-class tickets? Is that allowed?
I found another thread that indicated that someone tried doing this but it wouldn't work, so they cancelled the BR ticket and rebooked in BR Y-class, and then it went through.
Is it possible that UA is only upgrading BR Y-class tickets and not BR B-class tickets? Is that allowed?
Feb 4, 2014, 9:52 pm
#32
Join Date: Jan 2010
Location: SFO & ORD
Programs: UA1K, VXgold
Posts: 93
I cancelled my B-class ticket that was not upgrading with UA miles and booked a Y-class ticket. Same result. 
I've tried calling UA many times - there must be something wrong with their systems. It seems like it is impossible to upgrade an EVA flight with UA miles right now (broken system). Anyone have recent success doing this?
I've tried calling UA many times - there must be something wrong with their systems. It seems like it is impossible to upgrade an EVA flight with UA miles right now (broken system). Anyone have recent success doing this?
Feb 6, 2014, 3:08 am
#33
Join Date: Jan 2009
Location: Boston, MA
Programs: United 1K
Posts: 184
I'm able to find 2 award tickets on an upcoming EVA flight on the UA website, but when I try to do an upgrade via the Star Alliance upgrade page on the UA website, it says that there are no available upgrades. On ExpertFlyer, I can't seem to see I class for the flight (C9 J9 D9 K9 L9 T9 Y9 B9 M9 H9 Q9 V9). Any ideas? Thanks
Feb 6, 2014, 7:07 pm
#34
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
Feb 12, 2014, 2:04 pm
#35
Join Date: Dec 2013
Programs: BA Gold, Asiana Club Dmnd (*G), AA plat, Alitalia FA, SPG Plat, Accor Plat, HGP Dmnd, HH Dmnd
Posts: 145
I've had exactly the same problem with Asiana club trying to upgrade from B class to business, see here: http://www.flyertalk.com/forum/asian...lub-miles.html
I guess this indicates that the issue is with BR rather than OZ (or in other cases UA).
Maybe it's something to do with the fact that award availability is "Z" class on BR rather than "I"
I guess this indicates that the issue is with BR rather than OZ (or in other cases UA).
Maybe it's something to do with the fact that award availability is "Z" class on BR rather than "I"
Feb 12, 2014, 3:25 pm
#36
Original Poster
Join Date: Oct 2013
Programs: EVA Silver, Hilton Diamond, IHG Spire, BW Diamond Plus
Posts: 36
well i recently booked
Flight segment 1
Flight Information
．Flight Number BR11 / 777-300ER
．From LOS ANGELES Terminal B Apr./22/2014 16:50
．To TAIPEI (TAOYUAN) Terminal 2 Apr./23/2014 22:05
Flight Status CONFIRMED
Booking Class Royal Laurel Class/ I
and it still shows as I class award
Flight segment 1
Flight Information
．Flight Number BR11 / 777-300ER
．From LOS ANGELES Terminal B Apr./22/2014 16:50
．To TAIPEI (TAOYUAN) Terminal 2 Apr./23/2014 22:05
Flight Status CONFIRMED
Booking Class Royal Laurel Class/ I
and it still shows as I class award
Feb 15, 2014, 3:34 pm
#37
Join Date: Dec 2013
Programs: BA Gold, Asiana Club Dmnd (*G), AA plat, Alitalia FA, SPG Plat, Accor Plat, HGP Dmnd, HH Dmnd
Posts: 145
well i recently booked
Flight segment 1
Flight Information
．Flight Number BR11 / 777-300ER
．From LOS ANGELES Terminal B Apr./22/2014 16:50
．To TAIPEI (TAOYUAN) Terminal 2 Apr./23/2014 22:05
Flight Status CONFIRMED
Booking Class Royal Laurel Class/ I
and it still shows as I class award
Flight segment 1
Flight Information
．Flight Number BR11 / 777-300ER
．From LOS ANGELES Terminal B Apr./22/2014 16:50
．To TAIPEI (TAOYUAN) Terminal 2 Apr./23/2014 22:05
Flight Status CONFIRMED
Booking Class Royal Laurel Class/ I
and it still shows as I class award
Feb 19, 2014, 9:43 pm
#38
FlyerTalk Evangelist
Join Date: May 2001
Posts: 10,970
I asked someone from EVA and was told that it is indeed Z class for upgrades, not I. I know in the Star Alliance world, Z is not a shared class.
I am guessing UA's GUI does something under the covers to look at and pull Z? If the agent did it on SHARES, would they be pulling from Z manually?
I wonder if Z runs out first or I runs out first? It almost sounds like I has more availability than Z which might or might not make sense.
Now, if someone goes the other way, would their upgrade on United book into I or R?
Thanks.
I am guessing UA's GUI does something under the covers to look at and pull Z? If the agent did it on SHARES, would they be pulling from Z manually?
I wonder if Z runs out first or I runs out first? It almost sounds like I has more availability than Z which might or might not make sense.
Now, if someone goes the other way, would their upgrade on United book into I or R?
Thanks.
Feb 20, 2014, 10:48 pm
#39
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
If using miles from a *A partner to upgrade on UA metal then the I bucket is the one which matters.
Feb 20, 2014, 11:09 pm
#40
FlyerTalk Evangelist
Join Date: May 2001
Posts: 10,970
If anyone can look at both Z and I on EVA, I wonder if we can determine which one has more seats.
If I buy a ticket on UA and upgrade using GPU or Miles, what happens? I have only used GPU - I know it does not book into I when the upgrade clears but I can't remember what it books into. R?
Feb 21, 2014, 1:08 pm
#41
Suspended
Join Date: Jun 2001
Location: DCA or IAD (originally DUB)
Programs: UA 1K 1.8MM, Hertz PC, Marriott Platinum/Lifetime Gold
Posts: 7,657
I specifically asked for STAR ALLIANCE and was told Z is the class. It also seems to be what the members here are reporting. So, maybe it is Z....
If anyone can look at both Z and I on EVA, I wonder if we can determine which one has more seats.
If I buy a ticket on UA and upgrade using GPU or Miles, what happens? I have only used GPU - I know it does not book into I when the upgrade clears but I can't remember what it books into. R?
If anyone can look at both Z and I on EVA, I wonder if we can determine which one has more seats.
If I buy a ticket on UA and upgrade using GPU or Miles, what happens? I have only used GPU - I know it does not book into I when the upgrade clears but I can't remember what it books into. R?
Feb 22, 2014, 12:25 pm
#42
FlyerTalk Evangelist
Join Date: May 2001
Posts: 10,970
Apr 5, 2014, 7:49 am
#45
Join Date: Oct 2004
Location: Anywhere but home
Programs: UA 1K/MM, DL GM/MM, HH Dia, PC Plat, MR Gold, ALL Sil,
Posts: 4,553
Another failed attempt to upgrade
Similar result as others have reported. Booked AMS-BKK in Y class through EVA website. UA shows low-tier biz seat award availability (just 1 seat though). Tried to upgrade online and also by phone (UA *A desk) and both report no seats available. Frustrating system.
Update: Called EVA, was told seats were available for upgrade. Called UA *A desk and the kind agent informed me that EVA inventory isn't necessarily that for other airlines. As expected, EVA couldn't help me with the upgrade. Confirmed that there's no before-ticketing way to determine whether upgrade inventory exists; ticket must be purchased and upgrade requested through UA's *A upgrade webpage (or through *A desk by phone, which I was told uses the same webpage).
Update: Called EVA, was told seats were available for upgrade. Called UA *A desk and the kind agent informed me that EVA inventory isn't necessarily that for other airlines. As expected, EVA couldn't help me with the upgrade. Confirmed that there's no before-ticketing way to determine whether upgrade inventory exists; ticket must be purchased and upgrade requested through UA's *A upgrade webpage (or through *A desk by phone, which I was told uses the same webpage).
Last edited by FlytheTail; Apr 5, 2014 at 10:21 am