[Targeted] Free changes due to rescheduling; move up to + or - 14 days, twice!
#466
Join Date: Sep 2008
Posts: 176
I've seen the travel advisory red bar several times, and it doesn't do anything for me either. One of the flights that consistently shows it was changed awhile ago by Southwest to something ridiculous with several stops, but it won't let me change it online - says I have to call in. The others I see it on now are on reservations with the companion already added, so I'd have to remove them first - I thought it was a slightly broken implementation, that yields the useless red bar when the trip cannot currently be changed without you doing something else first.
Does that match up with what you're seeing?
Edit: just removed the companion from the return flight that is showing the travel advisory, and as soon as it was off, it showed the real change bar. Put the companion back on, back to travel advisory. I think it's an indication (with no link to explain it) that the flight is eligible for changes but requires intervention.
Does that match up with what you're seeing?
Edit: just removed the companion from the return flight that is showing the travel advisory, and as soon as it was off, it showed the real change bar. Put the companion back on, back to travel advisory. I think it's an indication (with no link to explain it) that the flight is eligible for changes but requires intervention.
#467
Join Date: Jan 2008
Posts: 3,638
I've seen the travel advisory red bar several times, and it doesn't do anything for me either. One of the flights that consistently shows it was changed awhile ago by Southwest to something ridiculous with several stops, but it won't let me change it online - says I have to call in. The others I see it on now are on reservations with the companion already added, so I'd have to remove them first - I thought it was a slightly broken implementation, that yields the useless red bar when the trip cannot currently be changed without you doing something else first.
Does that match up with what you're seeing?
Edit: just removed the companion from the return flight that is showing the travel advisory, and as soon as it was off, it showed the real change bar. Put the companion back on, back to travel advisory. I think it's an indication (with no link to explain it) that the flight is eligible for changes but requires intervention.
Does that match up with what you're seeing?
Edit: just removed the companion from the return flight that is showing the travel advisory, and as soon as it was off, it showed the real change bar. Put the companion back on, back to travel advisory. I think it's an indication (with no link to explain it) that the flight is eligible for changes but requires intervention.
After the original message was posted, the thought occurred to me that the advisory could be related to our CP booking. Southwest certainly could have a better way of doing that kind of advisory, than the way they are doing it. Another oddity is that there is no banner, whatsoever, when viewing the booking on the full site, unlike the standard change banner, which appears both places. Other non-CP bookings for May show the familiar change banner on both app and website, for select dates and itineraries.
We're not going to change anything, but appreciate knowing what's going on. This may not be the only time that banner appears, till things settle down in the schedule!
Thanks for all of the great info.
#468
Used to be 'Travelergcp'
Join Date: Jul 2003
Location: New Orleans
Programs: AA Plat, Marriott Gold, Hyatt Globalist
Posts: 2,826
The banner comes and goes. It was on my active reservation and went away recently. It doesn’t apparently attach to the pnr as an indefinite free change waiver once issued.
Last edited by TravelerMSY; Apr 19, 2021 at 9:46 pm
#469
Original Member
Join Date: May 1998
Posts: 1,934
I've actually gotten an email stating that flight is looking sold out and it gave me a 3 day window to move flight. Could be for a number of reasons, allow passenger free move to alleviate out sold out flight and prevent a bad situation at boarding when no middle seats available or gets them out of an oversold situation as people move out of sold out flights. Either way, I took the bait and moved flight to less populated flight but by departure time, there was only 1 seat free on entire airplane. Similarly, I moved this past weekend to a flight with over 25 free seats but at departure no open middle seats.
#474
Join Date: Aug 2015
Posts: 2,061
#478
Moderator: Southwest Airlines, Capital One
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,624
If business travel remains low and leisure travel has to pay the bills at the airline, advance purchase fares will settle at much higher levels than pre-pandemic. No more $29 fares for segment runs.
#479
Join Date: Aug 2015
Posts: 2,061
would be happy with $49 fares...the same route in june is $120 more & others' are too considerably higher; so can't find this free chg any much benefits
Last edited by danhouston; Apr 24, 2021 at 2:39 pm