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[Targeted] Free changes due to rescheduling; move up to + or - 14 days, twice!

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[Targeted] Free changes due to rescheduling; move up to + or - 14 days, twice!

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Old Apr 15, 2021, 11:32 am
  #466  
 
Join Date: Sep 2008
Posts: 176
Originally Posted by synergistic
I've seen the travel advisory red bar several times, and it doesn't do anything for me either. One of the flights that consistently shows it was changed awhile ago by Southwest to something ridiculous with several stops, but it won't let me change it online - says I have to call in. The others I see it on now are on reservations with the companion already added, so I'd have to remove them first - I thought it was a slightly broken implementation, that yields the useless red bar when the trip cannot currently be changed without you doing something else first.

Does that match up with what you're seeing?


Edit: just removed the companion from the return flight that is showing the travel advisory, and as soon as it was off, it showed the real change bar. Put the companion back on, back to travel advisory. I think it's an indication (with no link to explain it) that the flight is eligible for changes but requires intervention.
I have this on a flight for this weekend. When I look to make a new reservation on same flight, it shows unavailable. Maybe it's oversold which is prompting the travel advisory banner?
cotomom is offline  
Old Apr 15, 2021, 12:07 pm
  #467  
 
Join Date: Jan 2008
Posts: 3,638
Originally Posted by synergistic
I've seen the travel advisory red bar several times, and it doesn't do anything for me either. One of the flights that consistently shows it was changed awhile ago by Southwest to something ridiculous with several stops, but it won't let me change it online - says I have to call in. The others I see it on now are on reservations with the companion already added, so I'd have to remove them first - I thought it was a slightly broken implementation, that yields the useless red bar when the trip cannot currently be changed without you doing something else first.

Does that match up with what you're seeing?


Edit: just removed the companion from the return flight that is showing the travel advisory, and as soon as it was off, it showed the real change bar. Put the companion back on, back to travel advisory. I think it's an indication (with no link to explain it) that the flight is eligible for changes but requires intervention.

​​​​​​​After the original message was posted, the thought occurred to me that the advisory could be related to our CP booking. Southwest certainly could have a better way of doing that kind of advisory, than the way they are doing it. Another oddity is that there is no banner, whatsoever, when viewing the booking on the full site, unlike the standard change banner, which appears both places. Other non-CP bookings for May show the familiar change banner on both app and website, for select dates and itineraries.

We're not going to change anything, but appreciate knowing what's going on. This may not be the only time that banner appears, till things settle down in the schedule!

Thanks for all of the great info.
synergistic likes this.
mke9499 is offline  
Old Apr 19, 2021, 2:57 pm
  #468  
Used to be 'Travelergcp'
 
Join Date: Jul 2003
Location: New Orleans
Programs: AA Plat, Marriott Gold, Hyatt Globalist
Posts: 2,826
The banner comes and goes. It was on my active reservation and went away recently. It doesn’t apparently attach to the pnr as an indefinite free change waiver once issued.

Last edited by TravelerMSY; Apr 19, 2021 at 9:46 pm
TravelerMSY is offline  
Old Apr 19, 2021, 3:27 pm
  #469  
Original Member
 
Join Date: May 1998
Posts: 1,934
Originally Posted by cotomom
I have this on a flight for this weekend. When I look to make a new reservation on same flight, it shows unavailable. Maybe it's oversold which is prompting the travel advisory banner?
I've actually gotten an email stating that flight is looking sold out and it gave me a 3 day window to move flight. Could be for a number of reasons, allow passenger free move to alleviate out sold out flight and prevent a bad situation at boarding when no middle seats available or gets them out of an oversold situation as people move out of sold out flights. Either way, I took the bait and moved flight to less populated flight but by departure time, there was only 1 seat free on entire airplane. Similarly, I moved this past weekend to a flight with over 25 free seats but at departure no open middle seats.
sggolf is offline  
Old Apr 23, 2021, 2:50 pm
  #470  
 
Join Date: Nov 2015
Posts: 97
Red Bar is back!

All my flights between JUN 6 - JUN 12 had a red bar, JUN 27 and later did not have red bars
MSP_Monopoly and 22calbr like this.
divincenzo is offline  
Old Apr 23, 2021, 3:08 pm
  #471  
 
Join Date: Jul 2010
Posts: 357
Cool

Originally Posted by divincenzo
Red Bar is back!

All my flights between JUN 6 - JUN 12 had a red bar, JUN 27 and later did not have red bars
Thanks moved a June 9th flight to July 5th!
22calbr is offline  
Old Apr 23, 2021, 4:27 pm
  #472  
 
Join Date: Oct 2020
Posts: 22
Can anyone get the banner to show up for newly booked flights between 6/6-6/26? I can't.
Southwest4ever is offline  
Old Apr 23, 2021, 5:33 pm
  #473  
 
Join Date: Oct 2010
Posts: 152
Originally Posted by Southwest4ever
Can anyone get the banner to show up for newly booked flights between 6/6-6/26? I can't.
Yes... I got it to work at least back to 6/3. But only on some routes. Can't figure out why at this point.
Franklin7777 is offline  
Old Apr 23, 2021, 6:29 pm
  #474  
 
Join Date: Aug 2015
Posts: 2,061
Originally Posted by Franklin7777
Yes... I got it to work at least back to 6/3. But only on some routes. Can't figure out why at this point.
still likely route dependent; on another blog, someone claimed that may 15 worked or chgd to june, but didn't work when i tested...

fares in june are too high
danhouston is offline  
Old Apr 23, 2021, 6:44 pm
  #475  
 
Join Date: Aug 2015
Posts: 2,061
Originally Posted by Southwest4ever
Can anyone get the banner to show up for newly booked flights between 6/6-6/26? I can't.
so, newly booked flights don't work?
danhouston is offline  
Old Apr 24, 2021, 8:19 am
  #476  
 
Join Date: May 2016
Posts: 120
It did for me. I booked for June 7-10, banner popped up and rebooked for June 4-7. Saved me a ton of points.
mykidissmarterthanyou is offline  
Old Apr 24, 2021, 9:14 am
  #477  
 
Join Date: Oct 2020
Posts: 22
Yeah I agree, june and july flights are outrageous. I've only found true sale prices for August and later flights. But even then it is still higher than normal sale price
m907 likes this.
Southwest4ever is offline  
Old Apr 24, 2021, 9:27 am
  #478  
nsx
Moderator: Southwest Airlines, Capital One
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Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,624
Originally Posted by Southwest4ever
Yeah I agree, june and july flights are outrageous. I've only found true sale prices for August and later flights. But even then it is still higher than normal sale price
If business travel remains low and leisure travel has to pay the bills at the airline, advance purchase fares will settle at much higher levels than pre-pandemic. No more $29 fares for segment runs.
nsx is offline  
Old Apr 24, 2021, 2:11 pm
  #479  
 
Join Date: Aug 2015
Posts: 2,061
Originally Posted by nsx
If business travel remains low and leisure travel has to pay the bills at the airline, advance purchase fares will settle at much higher levels than pre-pandemic. No more $29 fares for segment runs.
would be happy with $49 fares...the same route in june is $120 more & others' are too considerably higher; so can't find this free chg any much benefits

Last edited by danhouston; Apr 24, 2021 at 2:39 pm
danhouston is offline  
Old Apr 24, 2021, 4:43 pm
  #480  
 
Join Date: Sep 2014
Posts: 3
flight changes

I booked a new flight for 6/19, then the red banner disappeared on all my flights after 6/18, so I could no longer have free changes on them
95east is offline  


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