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Anyone seeing a delay in RR points posting from Chase?

Anyone seeing a delay in RR points posting from Chase?

Old Jan 8, 2020, 10:37 am
  #16  
 
Join Date: Jun 2015
Posts: 15
Statement closed on 1/3.
Points posted this morning (1/8).

In my earlier two billing cycles, the points posted just 1 and 2 days after statement close, so it looks like the start of the year "processing" delay is adding 3-4 days.
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Old Jan 8, 2020, 10:52 am
  #17  
 
Join Date: Dec 2016
Posts: 10
Originally Posted by mollings
Points posted from one of my CC bonuses this morning, so at least I can book flights, although I won't get the CP until the 2nd bonus posts. Both cards had the same closing date so this is a little odd, but hopefully it's just another day to wait.
Points have now posted for my second sign up bonus. So 130K points have posted to my account, now to figure out if I can use the CP right away or if I have to wait for something...
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Old Jan 8, 2020, 11:37 am
  #18  
 
Join Date: Mar 2015
Posts: 21
Statement closed on 1/5. Points, including sign-up bonus, posted this morning (1/8). I checked around 6:30 AM this morning and nothing had posted. Checked again around 11:30 AM and the points were there.
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Old Jan 8, 2020, 11:52 am
  #19  
 
Join Date: Dec 2019
Posts: 239
Originally Posted by ceng1
Statement closed on 1/5. Points, including sign-up bonus, posted this morning (1/8). I checked around 6:30 AM this morning and nothing had posted. Checked again around 11:30 AM and the points were there.
Same story here. However, no bonus points from the 25% offer were posted.
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Old Jan 8, 2020, 12:30 pm
  #20  
 
Join Date: Dec 2010
Location: SFO
Programs: AS MVP Gold / Marriott Bonvoy(age) Titanium Elite, IHG Platinum, WN A+/CP, Hilton Diamond
Posts: 337
This happens every year......wait until mid-late January for any points to be posted.....then by early Feb - call to see what happened.
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Old Jan 8, 2020, 12:54 pm
  #21  
 
Join Date: Apr 2014
Posts: 202
Originally Posted by Sloflyer032
Same story here. However, no bonus points from the 25% offer were posted.
From the T&C for the 25% Bonus Promotion:

"Please allow up to 8 weeks after the end of the promotional period for the 25% bonus points to post to your Southwest Rapid Rewards account."

So look for the points to point March 1st at the earliest.
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Old Jan 8, 2020, 2:33 pm
  #22  
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Location: Nashville -Past DL Plat, FO, WN-CP, various hotel programs
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Posts: 11,049
Originally Posted by fluffyCat
From the T&C for the 25% Bonus Promotion:

"Please allow up to 8 weeks after the end of the promotional period for the 25% bonus points to post to your Southwest Rapid Rewards account."

So look for the points to point March 1st at the earliest.
(removed earlier post since, not realizing the promo does not even end until 2/29) oops
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Last edited by NoStressHere; Jan 9, 2020 at 11:06 am
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Old Jan 9, 2020, 10:14 am
  #23  
 
Join Date: Apr 2014
Posts: 202
Originally Posted by NoStressHere
I will bet you MY bonus points they post before then.

Standard practice these days are things like:

Please allow 6-8 weeks for posting.
Your new card will arrive within 30 days
Please allow 2 billing cycles for a credit to post.
etc
etc
The promotional period is 12/1/2019 to 2/29/2020, so the first day after the promotional period is 3/1/2020.
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Old Jan 9, 2020, 1:40 pm
  #24  
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Join Date: Sep 2002
Location: Chicagoland, IL, USA
Programs: WN CP, Hilton Diamond
Posts: 14,158
Originally Posted by ave1024
Who actually said they are doing end of year processing? Has SW confirmed this?



Are there not year-end processing delays at WN every single year? They do not affect me, so I have never followed them closely, but I sure seem to recall that.

You could go back a year and check posts.
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Old Mar 10, 2020, 5:06 pm
  #25  
 
Join Date: Nov 2013
Location: LAX, LGB, SNA
Programs: AA EXP OWE, DL DM ST+, AS MVPG, UA, BA, WN CP, Hyatt E, Ritz Plat, HH GM
Posts: 3,185
My points from SUB and regular spend is not posting yet from a statement closed on March 3. My statement on Chase shows the points had transferred to Southwest but no points in my Southwest account.
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Old Mar 10, 2020, 5:45 pm
  #26  
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Location: Nashville -Past DL Plat, FO, WN-CP, various hotel programs
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Posts: 11,049
Originally Posted by hiima
My points from SUB and regular spend is not posting yet from a statement closed on March 3. My statement on Chase shows the points had transferred to Southwest but no points in my Southwest account.
Is this the FIRST month with this new card, or have you gotten points with this NEW card before?
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Old Jan 28, 2021, 10:36 am
  #27  
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Join Date: May 1998
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I'm anxiously awaiting my points and SUB to post to my account so I can get my wife added as my companion for a March spring break trip, my statement closed yesterday and everything looks good on my statement, then this morning I see this in my Southwest account:


I'd be less worried if it showed nothing than showing a transaction with 0 points ...
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Old Jan 28, 2021, 10:58 am
  #28  
 
Join Date: May 2017
Posts: 95
Originally Posted by Beckles
I'm anxiously awaiting my points and SUB to post to my account so I can get my wife added as my companion for a March spring break trip, my statement closed yesterday and everything looks good on my statement, then this morning I see this in my Southwest account:


I'd be less worried if it showed nothing than showing a transaction with 0 points ...
My account does this every month on my Personal card, then a second transaction posts within a day or 2 with the actual points. Does it on my business card sometimes too.
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Old Jan 28, 2021, 11:19 am
  #29  
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Posts: 16,573
Originally Posted by MrsWLV
My account does this every month on my Personal card, then a second transaction posts within a day or 2 with the actual points. Does it on my business card sometimes too.
Thanks, that gives me some comfort ... I also thought it might have to do with how big the transaction was (over 130,000 points at once). Being a spring break trip I am a little worried the flights will fill, one only has Anytime/BS fares available, though it does have at least 8 seats left for now.
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Old Jan 28, 2021, 12:52 pm
  #30  
 
Join Date: Mar 2011
Posts: 6,286
The zero point line items are Southwest's way of noting that you've achieved a $10,000 threshold in purchases, and achieved 1,500 tier qualifying points for each $10, 000. Change the filter to "Tier Qualifying Points" and you'll see that change to the correct amount of TQPs.
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