Anyone seeing a delay in RR points posting from Chase?
Jan 8, 2020, 9:52 am
#17
Join Date: Dec 2016
Posts: 10
Points have now posted for my second sign up bonus. So 130K points have posted to my account, now to figure out if I can use the CP right away or if I have to wait for something...
Jan 8, 2020, 10:52 am
#19
Join Date: Dec 2019
Posts: 240
Same story here. However, no bonus points from the 25% offer were posted.
Jan 8, 2020, 11:30 am
#20
Join Date: Dec 2010
Location: SFO
Programs: AS MVP Gold / Marriott Bonvoy(age) Titanium Elite, IHG Platinum, WN A+/CP, Hilton Diamond
Posts: 337
This happens every year......wait until mid-late January for any points to be posted.....then by early Feb - call to see what happened.
Jan 8, 2020, 11:54 am
#21
Join Date: Apr 2014
Posts: 202
"Please allow up to 8 weeks after the end of the promotional period for the 25% bonus points to post to your Southwest Rapid Rewards account."
So look for the points to point March 1st at the earliest.
Jan 8, 2020, 1:33 pm
#22
FlyerTalk Evangelist
Join Date: Nov 2000
Location: Nashville -Past DL Plat, FO, WN-CP, various hotel programs
Programs: DL-MM, AA, SW w/companion,HiltonDiamond, Hyatt PLat, IHF Plat, Miles and Points Seeker
Posts: 11,078
(removed earlier post since, not realizing the promo does not even end until 2/29) oops
Last edited by NoStressHere; Jan 9, 2020 at 10:06 am
Jan 9, 2020, 9:14 am
#23
Join Date: Apr 2014
Posts: 202
The promotional period is 12/1/2019 to 2/29/2020, so the first day after the promotional period is 3/1/2020.
Jan 9, 2020, 12:40 pm
#24
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Chicagoland, IL, USA
Programs: WN CP, Hilton Diamond
Posts: 14,197
Are there not year-end processing delays at WN every single year? They do not affect me, so I have never followed them closely, but I sure seem to recall that.
You could go back a year and check posts.
Mar 10, 2020, 4:06 pm
#25
Join Date: Nov 2013
Location: LAX, LGB, SNA
Programs: AA EXP OWE, DL DM ST+, AS MVPG, UA, BA, WN CP, Hyatt E, Ritz Plat, HH GM
Posts: 3,185
My points from SUB and regular spend is not posting yet from a statement closed on March 3. My statement on Chase shows the points had transferred to Southwest but no points in my Southwest account.
Mar 10, 2020, 4:45 pm
#26
FlyerTalk Evangelist
Join Date: Nov 2000
Location: Nashville -Past DL Plat, FO, WN-CP, various hotel programs
Programs: DL-MM, AA, SW w/companion,HiltonDiamond, Hyatt PLat, IHF Plat, Miles and Points Seeker
Posts: 11,078
Is this the FIRST month with this new card, or have you gotten points with this NEW card before?
Jan 28, 2021, 9:36 am
#27
Original Member and FlyerTalk Evangelist
Join Date: May 1998
Location: Kansas City, MO, USA
Programs: DL PM/MM, AA ExPlat, Hyatt Glob, HH Dia, National ECE, Hertz PC
Posts: 16,579
I'm anxiously awaiting my points and SUB to post to my account so I can get my wife added as my companion for a March spring break trip, my statement closed yesterday and everything looks good on my statement, then this morning I see this in my Southwest account:
I'd be less worried if it showed nothing than showing a transaction with 0 points ...
I'd be less worried if it showed nothing than showing a transaction with 0 points ...
Jan 28, 2021, 9:58 am
#28
Join Date: May 2017
Posts: 96
I'm anxiously awaiting my points and SUB to post to my account so I can get my wife added as my companion for a March spring break trip, my statement closed yesterday and everything looks good on my statement, then this morning I see this in my Southwest account:
I'd be less worried if it showed nothing than showing a transaction with 0 points ...
I'd be less worried if it showed nothing than showing a transaction with 0 points ...
Jan 28, 2021, 10:19 am
#29
Original Member and FlyerTalk Evangelist
Join Date: May 1998
Location: Kansas City, MO, USA
Programs: DL PM/MM, AA ExPlat, Hyatt Glob, HH Dia, National ECE, Hertz PC
Posts: 16,579
Thanks, that gives me some comfort ... I also thought it might have to do with how big the transaction was (over 130,000 points at once). Being a spring break trip I am a little worried the flights will fill, one only has Anytime/BS fares available, though it does have at least 8 seats left for now.
Jan 28, 2021, 11:52 am
#30
Join Date: Mar 2011
Posts: 6,286
The zero point line items are Southwest's way of noting that you've achieved a $10,000 threshold in purchases, and achieved 1,500 tier qualifying points for each $10, 000. Change the filter to "Tier Qualifying Points" and you'll see that change to the correct amount of TQPs.