Nov 30, 2017, 12:59 am
Last edit by: nsx
SOUTHWEST AIRLINES RAPID REWARDS® PLUS CREDIT CARD
SOUTHWEST® RAPID REWARDS® PROGRAM INFORMATION
The Southwest Rapid Rewards® Credit Card is brought to you by Southwest Airlines® and Chase. Southwest Airlines is responsible for the redemption of Rapid Rewards points toward benefits and services. The number of points needed for any particular Southwest flight is set by Southwest and will vary depending on destination, time, day of travel, demand, point redemption rate, and other factors and is subject to change. Rapid Rewards points can only be transferred to the primary Cardmember's Rapid Rewards account. All Rapid Rewards rules and regulations apply, please visit Southwest.com/rrterms. Southwest reserves the right to amend, suspend, or change the program and/or program rules at any time without notice. Rapid Rewards Members do not acquire property rights in accrued points and awards.
Visa Signature
You will first be considered for a Visa Signature card. If you do not qualify for the Signature card, you will automatically be considered for a Visa Platinum card. The Signature and Platinum cards have different credit availability and benefits. For pricing details, please see Pricing & Terms. Once your account is opened, please see Southwest Airlines Rapid Rewards® Program Rules and Regulations and your credit card benefits materials for rewards and benefits details.
Companion Pass
This product is not available to either (i) current cardmembers of any Rapid Rewards Credit Card, or (ii) previous cardmembers of any Rapid Rewards Credit Card who received a new cardmember bonus for a Rapid Rewards Credit Card within the last 24 months. Only the individual who received this email/offer from Southwest Airlines® is eligible for this promotion. Offer is nontransferable. To qualify for this offer, (a) Individual must have a valid California address as evidenced by their application for the Rapid Rewards® Credit Card, (b) Individual must open a Rapid Rewards® Credit Card by November 30, 2017 and (c) please allow up to eight weeks for Companion Pass to be fulfilled after making first purchase. (“First Purchase” does not include balance transfers, cash advances, cash-like charges such as travelers checks, foreign currency, and money orders, any checks that access your account, interest, unauthorized or fraudulent charges, or fees of any kind, including an annual fee, if applicable.) To be eligible for this offer, account must be open and not in default at the time of fulfillment. Promotional Companion Pass is valid from the time promotion qualifications are met, through December 31, 2018. Promotional Companion Pass entitles individual to designate a Companion to fly free of airline charges (does not include taxes and fees from $5.60 one way) anywhere with the individual on the same Southwest Airlines flight that is purchased (with cash or points) by the individual. Please allow up to 15 business days after qualifying for promotional Companion Pass to receive your notification to designate your Companion. Promotional Companion Pass travel is subject to the government-imposed September 11th Security Fee of $5.60 per one-way trip and any foreign government taxes/fees if traveling internationally, all of which must be paid by credit card when the reservation is made. Any additional tax liability, if imposed, is the responsibility of the Companion Pass traveler. If Companion Pass is earned by flying 100 qualifying one-way flights or earning 110,000 qualifying points in the calendar year while qualified for promotional Companion Pass through December 31, 2018, the regular Companion Pass qualifications will supersede the promotional Companion Pass, entitling the individual to Companion Pass through December 31, 2019. Visit Southwest.com® to review the full Companion Pass program rules and regulations. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms.
Bonus Points
This product is not available to either (i) current Cardmembers of this credit card, or (ii) previous Cardmembers of this credit card who received a new Cardmember bonus for this credit card within the last 24 months. To qualify for your bonus points, you must make Purchases totaling $1,000 or more during the first 3 months from account opening. Please allow up to 8 weeks for bonus points to post to your Rapid Rewards® account. (“Purchases” do not include balance transfers, cash advances, travelers checks, foreign currency, money orders, wire transfers or similar cash-like transactions, lottery tickets, casino gaming chips, race track wagers or similar betting transactions, any checks that access your account, interest, unauthorized or fraudulent charges, and fees of any kind, including an annual fee, if applicable.) To be eligible for this bonus offer, account must be open and not in default at the time of fulfillment.
Earning Points
Rewards Program Agreement: For more information about the Rapid Rewards® Plus card rewards program, view the latest Rewards Program Agreement. We will mail your Rewards Program Agreement once your account is established. If you become a Chase Online customer, your Rewards Program Agreement will also be available after logging in to chase.com.
How you can earn points: You’ll earn points when you, or an authorized user, use a Rapid Rewards® Credit Card to make purchases of products and services, minus returns or refunds. Buying products and services with your card, in most cases, will count as a purchase; however, the following types of transactions won’t count as a purchase and won’t earn points: balance transfers, cash advances and other cash-like transactions, lottery tickets, casino gaming chips, race track wagers or similar betting transactions, any checks that access your account, interest, unauthorized or fraudulent charges, and fees of any kind, including an annual fee, if applicable. 2 points: You’ll earn 2 points for each $1 spent on purchases made directly with Southwest Airlines®, including flight, inflight, Southwest® gift card, and Southwest Vacations® package purchases, and at participating Rapid Rewards® hotel and rental car partners. 1 point:You’ll earn 1 point for each $1 spent on all other purchases. 1 point on balance transfers: You’ll earn 1 point for each $1 of the first $10,000 of balance transfers made during the first 90 days from your original account open date. 3,000 bonus points each account anniversary year: You’ll receive 3,000 bonus points each account anniversary year. “Account anniversary year” means the year beginning with your account open date through the anniversary of your account open date, and each 12 months after that. Information about earning/transferring points to Southwest Airlines®: Points earned during a billing cycle will be automatically transferred to Southwest Airlines after the end of each billing cycle. Points expiration: The points transferred to your Rapid Rewards account won’t expire as long as your card account is open or you have flight-earning or Southwest Airlines partner-earning activity at least once every 24 months. If your card account is closed, the points in your Rapid Rewards account will expire if there isn’t flight-earning or Southwest Airlines partner-earning activity at least once every 24 months. Losing points: You’ll immediately lose all points that haven’t been transferred to Southwest Airlines if your card account status changes, or your card account is closed for program misuse, fraudulent activities, failure to pay, bankruptcy, or other reasons described in the terms of the Rewards Program Agreement.
Points Don’t Expire, Unlimited Reward Seats and No Blackout Dates
Points don’t expire: The points transferred to your Rapid Rewards® account won’t expire as long as your card is open or you have flight-earning or partner-earning activity at least once every 24 months. If your card account is closed, the points in your Rapid Rewards account will expire if there isn’t flight-earning or Southwest Airlines partner-earning activity at least once every 24 months. No blackout dates and unlimited reward seats apply to flights booked with points.
Bags Fly Free
First and second checked bags. Weight and size limits apply.
No Change Fees
Fare differences may apply.
Accounts subject to credit approval. Restrictions and limitations apply. Southwest Rapid Rewards® Credit Cards are issued by Chase Bank USA, N.A. Offer subject to change.
© 2017 JPMorgan Chase & Co. All Rights Reserved
SOUTHWEST® RAPID REWARDS® PROGRAM INFORMATION
The Southwest Rapid Rewards® Credit Card is brought to you by Southwest Airlines® and Chase. Southwest Airlines is responsible for the redemption of Rapid Rewards points toward benefits and services. The number of points needed for any particular Southwest flight is set by Southwest and will vary depending on destination, time, day of travel, demand, point redemption rate, and other factors and is subject to change. Rapid Rewards points can only be transferred to the primary Cardmember's Rapid Rewards account. All Rapid Rewards rules and regulations apply, please visit Southwest.com/rrterms. Southwest reserves the right to amend, suspend, or change the program and/or program rules at any time without notice. Rapid Rewards Members do not acquire property rights in accrued points and awards.
Visa Signature
You will first be considered for a Visa Signature card. If you do not qualify for the Signature card, you will automatically be considered for a Visa Platinum card. The Signature and Platinum cards have different credit availability and benefits. For pricing details, please see Pricing & Terms. Once your account is opened, please see Southwest Airlines Rapid Rewards® Program Rules and Regulations and your credit card benefits materials for rewards and benefits details.
Companion Pass
This product is not available to either (i) current cardmembers of any Rapid Rewards Credit Card, or (ii) previous cardmembers of any Rapid Rewards Credit Card who received a new cardmember bonus for a Rapid Rewards Credit Card within the last 24 months. Only the individual who received this email/offer from Southwest Airlines® is eligible for this promotion. Offer is nontransferable. To qualify for this offer, (a) Individual must have a valid California address as evidenced by their application for the Rapid Rewards® Credit Card, (b) Individual must open a Rapid Rewards® Credit Card by November 30, 2017 and (c) please allow up to eight weeks for Companion Pass to be fulfilled after making first purchase. (“First Purchase” does not include balance transfers, cash advances, cash-like charges such as travelers checks, foreign currency, and money orders, any checks that access your account, interest, unauthorized or fraudulent charges, or fees of any kind, including an annual fee, if applicable.) To be eligible for this offer, account must be open and not in default at the time of fulfillment. Promotional Companion Pass is valid from the time promotion qualifications are met, through December 31, 2018. Promotional Companion Pass entitles individual to designate a Companion to fly free of airline charges (does not include taxes and fees from $5.60 one way) anywhere with the individual on the same Southwest Airlines flight that is purchased (with cash or points) by the individual. Please allow up to 15 business days after qualifying for promotional Companion Pass to receive your notification to designate your Companion. Promotional Companion Pass travel is subject to the government-imposed September 11th Security Fee of $5.60 per one-way trip and any foreign government taxes/fees if traveling internationally, all of which must be paid by credit card when the reservation is made. Any additional tax liability, if imposed, is the responsibility of the Companion Pass traveler. If Companion Pass is earned by flying 100 qualifying one-way flights or earning 110,000 qualifying points in the calendar year while qualified for promotional Companion Pass through December 31, 2018, the regular Companion Pass qualifications will supersede the promotional Companion Pass, entitling the individual to Companion Pass through December 31, 2019. Visit Southwest.com® to review the full Companion Pass program rules and regulations. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms.
Bonus Points
This product is not available to either (i) current Cardmembers of this credit card, or (ii) previous Cardmembers of this credit card who received a new Cardmember bonus for this credit card within the last 24 months. To qualify for your bonus points, you must make Purchases totaling $1,000 or more during the first 3 months from account opening. Please allow up to 8 weeks for bonus points to post to your Rapid Rewards® account. (“Purchases” do not include balance transfers, cash advances, travelers checks, foreign currency, money orders, wire transfers or similar cash-like transactions, lottery tickets, casino gaming chips, race track wagers or similar betting transactions, any checks that access your account, interest, unauthorized or fraudulent charges, and fees of any kind, including an annual fee, if applicable.) To be eligible for this bonus offer, account must be open and not in default at the time of fulfillment.
Earning Points
Rewards Program Agreement: For more information about the Rapid Rewards® Plus card rewards program, view the latest Rewards Program Agreement. We will mail your Rewards Program Agreement once your account is established. If you become a Chase Online customer, your Rewards Program Agreement will also be available after logging in to chase.com.
How you can earn points: You’ll earn points when you, or an authorized user, use a Rapid Rewards® Credit Card to make purchases of products and services, minus returns or refunds. Buying products and services with your card, in most cases, will count as a purchase; however, the following types of transactions won’t count as a purchase and won’t earn points: balance transfers, cash advances and other cash-like transactions, lottery tickets, casino gaming chips, race track wagers or similar betting transactions, any checks that access your account, interest, unauthorized or fraudulent charges, and fees of any kind, including an annual fee, if applicable. 2 points: You’ll earn 2 points for each $1 spent on purchases made directly with Southwest Airlines®, including flight, inflight, Southwest® gift card, and Southwest Vacations® package purchases, and at participating Rapid Rewards® hotel and rental car partners. 1 point:You’ll earn 1 point for each $1 spent on all other purchases. 1 point on balance transfers: You’ll earn 1 point for each $1 of the first $10,000 of balance transfers made during the first 90 days from your original account open date. 3,000 bonus points each account anniversary year: You’ll receive 3,000 bonus points each account anniversary year. “Account anniversary year” means the year beginning with your account open date through the anniversary of your account open date, and each 12 months after that. Information about earning/transferring points to Southwest Airlines®: Points earned during a billing cycle will be automatically transferred to Southwest Airlines after the end of each billing cycle. Points expiration: The points transferred to your Rapid Rewards account won’t expire as long as your card account is open or you have flight-earning or Southwest Airlines partner-earning activity at least once every 24 months. If your card account is closed, the points in your Rapid Rewards account will expire if there isn’t flight-earning or Southwest Airlines partner-earning activity at least once every 24 months. Losing points: You’ll immediately lose all points that haven’t been transferred to Southwest Airlines if your card account status changes, or your card account is closed for program misuse, fraudulent activities, failure to pay, bankruptcy, or other reasons described in the terms of the Rewards Program Agreement.
Points Don’t Expire, Unlimited Reward Seats and No Blackout Dates
Points don’t expire: The points transferred to your Rapid Rewards® account won’t expire as long as your card is open or you have flight-earning or partner-earning activity at least once every 24 months. If your card account is closed, the points in your Rapid Rewards account will expire if there isn’t flight-earning or Southwest Airlines partner-earning activity at least once every 24 months. No blackout dates and unlimited reward seats apply to flights booked with points.
Bags Fly Free
First and second checked bags. Weight and size limits apply.
No Change Fees
Fare differences may apply.
Accounts subject to credit approval. Restrictions and limitations apply. Southwest Rapid Rewards® Credit Cards are issued by Chase Bank USA, N.A. Offer subject to change.
© 2017 JPMorgan Chase & Co. All Rights Reserved
(Ended Nov 30, 2017) Now for all CA residents! Instant companion pass for Visa card
Nov 30, 2017, 3:49 pm
#151
Join Date: Sep 2011
Location: Los Angeles
Programs: Marriott Titanium, Hyatt Globalist
Posts: 251
Timing question
Hi guys,
What are the chances that I get that CP in my account by 12/25 if I apply today? Trying to sneak in one more trip this year and the CP would really help.
Thanks for any new data points on when you applied and when the CP posted.
Ashley
What are the chances that I get that CP in my account by 12/25 if I apply today? Trying to sneak in one more trip this year and the CP would really help.
Thanks for any new data points on when you applied and when the CP posted.
Ashley
Dec 9, 2017, 1:03 pm
#152
Join Date: Jul 2005
Posts: 23
My wife made her first purchase on 11/14. Her first statement closed this week. We're still waiting for the CP email as well.
Dec 10, 2017, 4:11 pm
#153
Join Date: Feb 2013
Posts: 98
Same here, first purchase on 11/14. Actually met spending requirement before first statement closed on 11/18. Have yet to receive CP and also still waiting on 40,000 bonus points to post
Dec 12, 2017, 1:24 pm
#154
Join Date: Dec 2017
Location: SAN
Posts: 2
I feel duped - does not extend through 2019. UGH.
Sooo... I received my companion pass via the CC offer, then just today finally earned companion pass the hard way with 110,000 points. I read the Terms and Conditions that my companion pass would be extended through 2019 - apparently that's not the case. I called SWA and apparently I'm reading the terms incorrectly, I disagree. Here's what it says:
"If Companion Pass is earned by flying 100 qualifying one-way flights or earning 110,000 qualifying points in the calendar year while qualified for promotional Companion Pass through December 31, 2018, the regular Companion Pass qualifications will supersede the promotional Companion Pass, entitling the individual to Companion Pass through December 31, 2019."
Can somebody better interpret or explain? I knew it was too good to be true.
"If Companion Pass is earned by flying 100 qualifying one-way flights or earning 110,000 qualifying points in the calendar year while qualified for promotional Companion Pass through December 31, 2018, the regular Companion Pass qualifications will supersede the promotional Companion Pass, entitling the individual to Companion Pass through December 31, 2019."
Can somebody better interpret or explain? I knew it was too good to be true.
Dec 12, 2017, 1:45 pm
#155
Join Date: Sep 2015
Location: SFO
Posts: 3,881
Sooo... I received my companion pass via the CC offer, then just today finally earned companion pass the hard way with 110,000 points. I read the Terms and Conditions that my companion pass would be extended through 2019 - apparently that's not the case. I called SWA and apparently I'm reading the terms incorrectly, I disagree. Here's what it says:
"If Companion Pass is earned by flying 100 qualifying one-way flights or earning 110,000 qualifying points in the calendar year while qualified for promotional Companion Pass through December 31, 2018, the regular Companion Pass qualifications will supersede the promotional Companion Pass, entitling the individual to Companion Pass through December 31, 2019."
Can somebody better interpret or explain? I knew it was too good to be true.
"If Companion Pass is earned by flying 100 qualifying one-way flights or earning 110,000 qualifying points in the calendar year while qualified for promotional Companion Pass through December 31, 2018, the regular Companion Pass qualifications will supersede the promotional Companion Pass, entitling the individual to Companion Pass through December 31, 2019."
Can somebody better interpret or explain? I knew it was too good to be true.
Btw, welcome to FT.
Think I'm gonna like it here at FT.
Dec 12, 2017, 8:37 pm
#157
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,931
Data point: not sure of exact timing, but card received and first purchase made week after Thanksgiving, statement closed last week, and today CP appeared in my account (may have been there sooner, haven't really been checking)
Dec 12, 2017, 8:40 pm
#158
Join Date: May 2014
Posts: 1,868
IIRC, a CP earned the "hard way" is valid for the year it is earned and the next year. Since you earned the CP the hard way recently in 2017, your CP is valid for this year (2017) and next (2018). If you read upthread, the strategy is to earn the CP the hard way in early 2018, thus the CP is valid for almost 2 years to the end of 2019.
Btw, welcome to FT.
Btw, welcome to FT.
I at least sort of agree, of course, it's common knowledge here that the CP is valid for the remainder of the year you earn it, plus the following year. That said, I'd probably fight for it if I were in his shoes. It really reads like WN screwed up - as though they only planned to make the promo CP valid for 2018, but ended up issuing it 'early' and neglected to change the terms to prevent this exact situation. I parse the T&Cs the same as the OP, and would try to find someone at WN with decent reading comprehension who might be able to give him what they inadvertently offered.
Dec 13, 2017, 6:16 am
#159
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Chicagoland, IL, USA
Programs: WN CP, Hilton Diamond
Posts: 14,192
Sooo... I received my companion pass via the CC offer, then just today finally earned companion pass the hard way with 110,000 points. I read the Terms and Conditions that my companion pass would be extended through 2019 - apparently that's not the case. I called SWA and apparently I'm reading the terms incorrectly, I disagree. Here's what it says:
"If Companion Pass is earned by flying 100 qualifying one-way flights or earning 110,000 qualifying points in the calendar year 2018 while qualified for promotional Companion Pass through December 31, 2018, the regular Companion Pass qualifications will supersede the promotional Companion Pass, entitling the individual to Companion Pass through December 31, 2019."
Can somebody better interpret or explain? I knew it was too good to be true.
"If Companion Pass is earned by flying 100 qualifying one-way flights or earning 110,000 qualifying points in the calendar year 2018 while qualified for promotional Companion Pass through December 31, 2018, the regular Companion Pass qualifications will supersede the promotional Companion Pass, entitling the individual to Companion Pass through December 31, 2019."
Can somebody better interpret or explain? I knew it was too good to be true.
Typical WN screwup with imprecise language in their offers and T&Cs.
The “regular Companion Pass qualifications” are “immediately, for the rest of the current calendar year and all of the next.” I am guessing that is what they are going to point to, and say no Pass ever goes longer than Jan 1 of year X to Dec 31 of year (X+1). But since they created the ambiguity because they cannot write, you have a good case, I’d say.
Last edited by toomanybooks; Dec 13, 2017 at 6:23 am
Dec 13, 2017, 2:23 pm
#162
Join Date: Aug 2012
Location: LAS
Posts: 1,525
Dec 18, 2017, 4:25 pm
#164
Join Date: Jan 2013
Posts: 213
What does everyone think of this situation:
I applied Nov 20th, initially denied due to over 5/24 (but included some AUs). Called for reconsideration on December 11th and approved once the AUs were removed from the count. Does the "open" date backdate to the date of application? Will I get the CP? I'm sure I'll get the 40k points, but I really only care about the CP.
The terms state:
"(b) Individual must open a Rapid Rewards® Credit Card by November 30, 2017 "
side note: I called for recon on 11/28 and the rep said I was well over 5/24 because of some cards that were opened in Oct 2015 and first showed up on my Experian report as starting 11/1/2015. They said these counted for the 5/24 count and wouldn't listen to me that they clearly were opened before 11/1/2015. The rep suggested I call back in December as the next person would likely only look back to 12/1/2015. They were right.
I applied Nov 20th, initially denied due to over 5/24 (but included some AUs). Called for reconsideration on December 11th and approved once the AUs were removed from the count. Does the "open" date backdate to the date of application? Will I get the CP? I'm sure I'll get the 40k points, but I really only care about the CP.
The terms state:
"(b) Individual must open a Rapid Rewards® Credit Card by November 30, 2017 "
side note: I called for recon on 11/28 and the rep said I was well over 5/24 because of some cards that were opened in Oct 2015 and first showed up on my Experian report as starting 11/1/2015. They said these counted for the 5/24 count and wouldn't listen to me that they clearly were opened before 11/1/2015. The rep suggested I call back in December as the next person would likely only look back to 12/1/2015. They were right.
Dec 19, 2017, 9:31 am
#165
Join Date: Dec 2017
Posts: 1
I assume they inadvertently left out the number I added in red.
Typical WN screwup with imprecise language in their offers and T&Cs.
The “regular Companion Pass qualifications” are “immediately, for the rest of the current calendar year and all of the next.” I am guessing that is what they are going to point to, and say no Pass ever goes longer than Jan 1 of year X to Dec 31 of year (X+1). But since they created the ambiguity because they cannot write, you have a good case, I’d say.
I'll keep the thread posted on progress, and please let me know if anyone else has made headway with this situation.
Thanks.