WN's new reservation system aggressively cancels duplicate bookings
Feb 6, 2019, 2:16 am
#317
Join Date: Mar 2011
Posts: 6,286
Feb 6, 2019, 2:20 am
#318
FlyerTalk Evangelist
Join Date: Jul 2011
Location: RNO
Programs: AA/DL/UA
Posts: 10,775
If you need to buy a last-minute ticket because your plans are not known until the last minute, then you need to pay full fare.
Feb 6, 2019, 9:24 am
#319
Join Date: Jul 2013
Posts: 5,813
I could easily use multiple Credit Cards. In fact I book most business trips with one and most personal travel with a different one.
Since the name must match the persons ID to clear TSA it would be difficult to use different names unless you had multiple IDs with different version of your name.
Feb 6, 2019, 10:47 am
#320
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
I post and book from numerous locations and computers there multiple IP addresses. Just going to Starbucks would change the IP address.
I could easily use multiple Credit Cards. In fact I book most business trips with one and most personal travel with a different one.
Since the name must match the persons ID to clear TSA it would be difficult to use different names unless you had multiple IDs with different version of your name.
I could easily use multiple Credit Cards. In fact I book most business trips with one and most personal travel with a different one.
Since the name must match the persons ID to clear TSA it would be difficult to use different names unless you had multiple IDs with different version of your name.
The point is simply that the over-simplistic view that one can defeat a carrier's anti-fraud software by leaving off an FFP# is simplistic.
This whole thing is a learning curve. Preventing duplicate & impossible bookings has been the industry norm for many years. WN is late to the game and its passenger base simply needs to adapt to having to pay more for late-booked tickets,.
Aug 27, 2019, 4:14 am
#322
Join Date: Sep 2005
Posts: 760
Running into this auto cancel bot while booking an extra seat for a musical instrument. The instructions on the WN website say to use the traveler’s name plus an appended XS to the middle name to book an extra seat. Anyone have experience booking extra seat and not having it canceled but the auto cancel bot?
Aug 27, 2019, 4:36 am
#323
Join Date: Feb 2008
Location: Nashville, TN
Programs: WN Nothing and spending the half million points from too many flights, Hilton Diamond
Posts: 8,043
Running into this auto cancel bot while booking an extra seat for a musical instrument. The instructions on the WN website say to use the traveler’s name plus an appended XS to the middle name to book an extra seat. Anyone have experience booking extra seat and not having it canceled but the auto cancel bot?
It was never a problem while I was COS.
Aug 27, 2019, 8:08 am
#325
Join Date: May 2002
Programs: WN F9 HA UA AA IHG HH MR
Posts: 3,305
Running into this auto cancel bot while booking an extra seat for a musical instrument. The instructions on the WN website say to use the traveler’s name plus an appended XS to the middle name to book an extra seat. Anyone have experience booking extra seat and not having it canceled but the auto cancel bot?
Aug 27, 2019, 3:12 pm
#326
Join Date: Feb 2008
Location: Nashville, TN
Programs: WN Nothing and spending the half million points from too many flights, Hilton Diamond
Posts: 8,043
May 23, 2022, 12:04 am
#328
Join Date: Dec 2006
Location: SNA
Programs: Bonvoy LTTE/AMB, AmEx Plat, National EE, WN A-List, CLEAR+, Covid-19
Posts: 4,967
Early last week, booked a res for late this upcoming week. But Friday last week I realized I may have to change plans, but wasn't quite sure. Since Memorial Day was coming up, I was surprised to find a N/S to the new destination that actually wasn't an arm and a leg- BUT it was 2.5hrs before my original flight (same origin point) took off. So I booked it on Friday and prayed that the Ghost of Herb would protect me from CancelBot's Saturday Night Sweep. Saturday comes and goes and I think I'm in the clear- but I just got an E-mail just now (Sunday night PST) saying my first res got nuked by CancelBot. It turns out my new res is the one I'll keep, so "no harm, no foul" this time, but CancelBot apparently springs to life on Sundays now (? too). And I don't know what CB's exact criterion is, but I could have hopped on (someone else's) plane within ~20 mins of landing on my new res and made it to my original flight, so "technically" possible.
May 23, 2022, 12:10 am
#329
Join Date: Dec 2006
Location: SNA
Programs: Bonvoy LTTE/AMB, AmEx Plat, National EE, WN A-List, CLEAR+, Covid-19
Posts: 4,967
May 23, 2022, 5:12 am
#330
Join Date: Jan 2010
Location: ATL
Posts: 1,924
Are you thinking of Delta's "Saturday Night Sweep" where schedules are adjusted? I don't see any mention of a Saturday sweep in this thread, and always assumed it was nightly.