Another seat saving hassle and why I hate flying WN
#541
Join Date: May 2005
Location: PHX
Programs: AA Gold, WN A+ & CP, HH Diamond, Hyatt Platinum, National Executive Elite
Posts: 3,246
Respectfully, I think it's a bit of a stretch to pretend like a de facto policy doesn't exist. This cognitive flexibility require things like assuming that Southwest Vacations is for some reason posting renegade guidance about WN procedures, with apparent (willful?) ignorance by WN proper, and that WN customer service is a libelous group of rogues by telling people they can save seats.
I'm not assuming that Southwest Vacations is posting anything wrong, willfully or otherwise. I simply stated that it would be better to use Southwest's own website as a source rather than a third party's. In other words, if you can get the info from the horse's mouth, why wouldn't you? I know I'm not relying on a website that talks about vacations booked prior to June 2011 (especially when the airline doesn't even let you book 1 year in advance, let alone 4.5 years)or redirects you to Seaworld's website when you click on its banner logo.
#542
#543
Join Date: Sep 2002
Location: Blue Ridge, GA
Posts: 5,513
#544
Join Date: Jun 2011
Location: MCI
Programs: CBP Global Entry, WN A-List Preferred, WN Companion Pass
Posts: 2,007
In a nutshell completely explains it all in one sentence (which until now took 540+ thread postings). Rightfully or otherwise, NSX's observation pretty much explains how life works.
Carry on.
#546
Join Date: Mar 2011
Posts: 6,286
It didn't stop the discussion.
#547
Join Date: Jun 2011
Location: MCI
Programs: CBP Global Entry, WN A-List Preferred, WN Companion Pass
Posts: 2,007
If we didn't have this general topic (and spin-offs) to fuss about, the whole Forum would be close to a ghost town (other than the annual Christmas CC/CP Churner Last-Minute Panic Season of course)
#548
Join Date: Oct 2003
Location: Traveling the World
Posts: 6,075
Oh I completely agree with you. While its nice to seat next to your loved ones I can survive a flight seating next to someone else if that is the case. If I happen to see my Parents coming up the aisle then I would politely ask if they can sit next to me. But heck why would I want my Mom in a middle seat anyways if there are plenty of window/aisle seats available?
If you really wanted assigned seating well then go ahead and book AA and pay more. For me I am totally fine with Southwest's open seating as I don't have to pay for a window seat and 9 times out of 10 I get my window seat without a problem . In all my years of flying WN I have never had a middle seat as I check in at T-24.
By checking all parties in 24 hours in advance we usually get the same Boarding Sector number well maybe off by 2 or 3 numbers but not enough to not allow us to sit together if we so chose to do so.
For me personally on flights with my Parents I allow them to sit separately so that way they can talk to each other and I can listen to my music and watch the scenery.
If you really wanted assigned seating well then go ahead and book AA and pay more. For me I am totally fine with Southwest's open seating as I don't have to pay for a window seat and 9 times out of 10 I get my window seat without a problem . In all my years of flying WN I have never had a middle seat as I check in at T-24.
By checking all parties in 24 hours in advance we usually get the same Boarding Sector number well maybe off by 2 or 3 numbers but not enough to not allow us to sit together if we so chose to do so.
For me personally on flights with my Parents I allow them to sit separately so that way they can talk to each other and I can listen to my music and watch the scenery.
#549
Join Date: Dec 2015
Programs: WN: A+, CP; Marriott: Platinum; Hertz: Platinum
Posts: 4
#550
Join Date: Dec 2015
Location: KMCO / KSFB
Programs: RapidRewards, former AirTran A+ Elite, Continental OnePass
Posts: 8
Maybe it's because my home has been KMCO and, to a lesser extent, KSFB ... so I constantly see families "broken up," even with assigned seating. I'm a single traveler most of the time, so I always look at myself as someone who should be "flexible" in helping families stay together. I remember one flight where I moved no less than 4 times.
If anything, it's just the simple desire for Karma ... that others might think similarly, for the few times my wife flies with me per year. It's also because the flight crew appreciates someone who is not a problem, and better yet, flexible. I also try to keep in mind that they aren't getting paid until that door closes, and that doesn't happen until everyone is settled.
I also ran into a few cases of people hoped they could sit in Business/First Class on AirTran, Continental and others in the past, and were sitting in my seat. Most of the time, they were just hoping the person assigned to that seat would not show, and moved when I just showed them my ticket. A few other times, it was a couple or friends that had different classes, and I offered to switch ... yes, switch to coach. It was then up to them, and most fought the "guilt," while others felt the need to make a "case," of which I honestly didn't mind.
Only in a very select, few cases, it was a problem, including one person just putting their headphones back on (serious "talk to the hand" type). I would just then go to the back coach, and waited for the seats to get free, and then I'd take it. If anyone with the flight crew asked, I'd just tell them, "I'm just going to be flexible for you."
I don't mind giving up my seat to the elderly, couples who are broken up, and definitely the military. So when someone acts entitled to my upgrade, especially if I paid for it (usually out-of-pocket, as my company will not, no matter how small), I just let them be. It's honestly not worth it. If I let it bother me, then it defeats the purpose. In fact, one of the reasons I stopped paying for "Economy Plus" and other, similar "extra leg room" type coach is because people will squat those seats ... far more than I've run into in Business Class.
So, in the end, the single class arrangement in WN isn't really that bad. And if people want to add to their blood pressure, I try not to not let them add to mine as well ... much more not to the flight crew's either. I've seen some flight crew have a "really bad day," and I honestly don't know how they handle it sometimes. Especially when there's the added pressure of one passenger trying to get them to do something about another passenger, and it's hard not to upset either.
I mean, no one really does "First Class" any more. I think the last time I had such a great experience was on an upgrade in Continental nearly 4-5 years ago. And AirTran's very affordable Business Class is now dead. There are bigger things to worry about in life than the value of the $29-69 upgrade I paid for, if I didn't already get it for free.
Last edited by TheBS; Dec 15, 2015 at 3:58 pm
#551
A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,575
#552
Join Date: Jan 2015
Location: Orinda, CA
Programs: UA Platinum
Posts: 56
#553
Join Date: Dec 2015
Posts: 17
I LOLed reading this thread. I VERY often will save a seat for my wife since I am always A30 or better and since she's flying on a companion pass could be as far back as B's. Never had anyone say anything accept "hey is this seat taken" and then move on when I explain my wife will be there shortly.
Honestly, if you were so concerned about getting stuck in the middle you should have coughed up the $30-40 or whatever it is to upgrade to A1-15.
Honestly, if you were so concerned about getting stuck in the middle you should have coughed up the $30-40 or whatever it is to upgrade to A1-15.
#554
A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,575
I LOLed reading this thread. I VERY often will save a seat for my wife since I am always A30 or better and since she's flying on a companion pass could be as far back as B's. Never had anyone say anything accept "hey is this seat taken" and then move on when I explain my wife will be there shortly.
Honestly, if you were so concerned about getting stuck in the middle you should have coughed up the $30-40 or whatever it is to upgrade to A1-15.
Honestly, if you were so concerned about getting stuck in the middle you should have coughed up the $30-40 or whatever it is to upgrade to A1-15.
(And no, I don't particularly care if you seatpoach a middle seat. But you do see how your logic is unsustainable if *everybody* does it, right? )
#555
Join Date: Dec 2015
Posts: 17
Agreed ^ and if I were travelling with someone else and we're both or myself at risk of poor boarding position I would and have purchased A1-15. Kind of a damned if you do and damned if you don't situation here. What I can say is that if OP tried to take the seat I had saved for my wife, I would certainly be upset.