Alitalia's GRS
Apr 11, 2005 | 11:42 am
#2
Join Date: Feb 2003
Location: New York City
Programs: BA Gold Guest List; HH Diamond; Hyatt Diamond; SPG Gold
Posts: 2,833
Originally Posted by preimroc
Can anyone tell me which GRS Alitalia uses and where to check my booking (my PNR is not recognized on Alitalia.com) ?
Whatever the GDS is, it's definitely not Amadeus and I've never found a site that will give me anything useful from an AZ PNR
Apr 12, 2005 | 1:24 pm
#5
Original Poster
Join Date: Dec 2004
Location: Atlantic Canada
Programs: BAEC Gold, AP*E
Posts: 79
Originally Posted by NickW
You can only view your booking on the AZ website if you're a MilleMiglia member and you have booked on the web site. You can't view it if you booked on a country website (i.e. alitalia.co.uk), nor can you view award bookings.
Whatever the GDS is, it's definitely not Amadeus and I've never found a site that will give me anything useful from an AZ PNR
Whatever the GDS is, it's definitely not Amadeus and I've never found a site that will give me anything useful from an AZ PNR
Thank you anyway.
P
Apr 12, 2005 | 1:32 pm
#7
FlyerTalk Evangelist
Join Date: Jan 2004
Location: Worldwide
Posts: 12,952
Originally Posted by preimroc
I beg to differ. Tried Amadeus and Sabre, to no avail.
P
P
Have you tried WorldSpan and Galileo/Apollo? Also, did you make your booking directly with AZ or through a TA?
"Direct Access" mentioned by rcs85551 is rather irrelevant in this case.
Apr 12, 2005 | 4:56 pm
#8
Join Date: Jan 2005
Location: CDG
Programs: QRPC Polonium
Posts: 99
Originally Posted by KVS
AZ is not hosted in Amadeus.
Have you tried WorldSpan and Galileo/Apollo? Also, did you make your booking directly with AZ or through a TA?
"Direct Access" mentioned by rcs85551 is rather irrelevant in this case.
Have you tried WorldSpan and Galileo/Apollo? Also, did you make your booking directly with AZ or through a TA?
"Direct Access" mentioned by rcs85551 is rather irrelevant in this case.
I booked on alitalia.ca. I registered for MilleMiglia afterwards. I can log in but as I said cannot pull up my itinerary however I try (with booking reference or date/flight #).
Apr 12, 2005 | 7:15 pm
#9
FlyerTalk Evangelist
Join Date: Jan 2004
Location: Worldwide
Posts: 12,952
Galileo
After a bit of an investigation, it appears that Alitalia.ca online booking engine is accessing Galileo.
Have you tried entering your PNR Locator at https://www.viewtrip.com/en-US/ViewTrip.asp?
Have you tried entering your PNR Locator at https://www.viewtrip.com/en-US/ViewTrip.asp?
Apr 13, 2005 | 6:49 am
#10
Join Date: Jan 2005
Location: CDG
Programs: QRPC Polonium
Posts: 99
Originally Posted by KVS
After a bit of an investigation, it appears that Alitalia.ca online booking engine is accessing Galileo.
Have you tried entering your PNR Locator at https://www.viewtrip.com/en-US/ViewTrip.asp?
Have you tried entering your PNR Locator at https://www.viewtrip.com/en-US/ViewTrip.asp?
I called Alitalia several times. They see my booking and can confirm the changes I made, but seem unable to send the itinerary to my email address in spite of several requests for same. I talked to them in French and English which they seem fluent in, they put down my email address but the email never arrives.
Thank you anyway for your help,
E
Apr 14, 2005 | 6:12 pm
#11
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Join Date: Mar 2004
Location: Under an ORD approach path
Programs: DL PM, MM. Coffee isn't a drug, it's a vitamin.
Posts: 12,935
Originally Posted by EricP
which they seem fluent in, they put down my email address but the email never arrives.
E
E
Non MilleMiglia members used to be able to register on their website, and your profile would be saved for future bookings, but they dropped that last summer. Now only MilleMiglia members can log on.