Alitalia's GRS
 

Hello,

Can anyone tell me which GRS Alitalia uses and where to check my booking (my PNR is not recognized on Alitalia.com) ?

TIA,

P

You can only view your booking on the AZ website if you're a MilleMiglia member and you have booked on the web site. You can't view it if you booked on a country website (i.e. alitalia.co.uk), nor can you view award bookings.

Whatever the GDS is, it's definitely not Amadeus and I've never found a site that will give me anything useful from an AZ PNR :rolleyes:

One can retrieve Alitalia PNRs using direct access from Amadeus. preimroc, YGM.

I was just wondering this today. I booked online at Alitalia's US site. I am unable to use checkmytrip.com. Bummer

I cannot even see my booking with my MilleMiglia # on alitalia.com or ca. I contacted alitalia.com support and they were useless.
Thank you anyway.
P

I beg to differ. Tried Amadeus and Sabre, to no avail.
P

AZ is not hosted in Amadeus.

Have you tried WorldSpan and Galileo/Apollo? Also, did you make your booking directly with AZ or through a TA?

"Direct Access" mentioned by rcs85551 is rather irrelevant in this case.

I have tried both. Neither works.
I booked on alitalia.ca. I registered for MilleMiglia afterwards. I can log in but as I said cannot pull up my itinerary however I try (with booking reference or date/flight #).

Galileo
 

After a bit of an investigation, it appears that Alitalia.ca online booking engine is accessing Galileo.

Have you tried entering your PNR Locator at https://www.viewtrip.com/en-US/ViewTrip.asp?

Just did for the umpteenth time. "Itinerary not found" is what I get. I tried to enter my first name instead of my last, same answer.
I called Alitalia several times. They see my booking and can confirm the changes I made, but seem unable to send the itinerary to my email address in spite of several requests for same. I talked to them in French and English which they seem fluent in, they put down my email address but the email never arrives.
Thank you anyway for your help,

E

I've found e-mail itineraries and booking confirmations from Alitalia sometimes come arrive in an hour, sometimes in two days, and sometimes don't ever show up.

Non MilleMiglia members used to be able to register on their website, and your profile would be saved for future bookings, but they dropped that last summer. Now only MilleMiglia members can log on.

any one can help me how can fix price on amadious of the class R with alitalia air way

plesse i need this help how i can fixing price for the class R with alitalia airway on amadeus system