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-   -   SIXT - Upgrades (https://www.flyertalk.com/forum/sixt-sixt-card/1104739-sixt-upgrades.html)

Syme Dec 13, 2013 4:18 am


Originally Posted by Shanghighx (Post 21958281)
Booked: PDMR (BMW 520 NAVI)
Status: DIA
Received: BMW 530d Xdrive

I am not sure if this is technically an upgrade, but I was very pleased with the car, had it for 3 days and did a bit over 1000 km in it.
The car was fully decked out, including HUD and "Standheizung" which was really nice as it was already cold in Germany.

Yup, that's an upgrade! PDMR -> LDAR.

Sounds like a nice one, if it had Standheizung then you really hit the big time! ;)

Vinotraveller Dec 17, 2013 3:17 am

Another rental at Toulouse last weekend;

Sixt Express Card

Booked manual BMW 1 Series, was offered BMW 1 series or Merc A Class, or a free upgrade to Merc B Class or VW Tigran but went for the A Class (was auto with Satnav) as I needed to park in some small French villages. Lovely girl at desk even apologised that she didn't have anything more interesting to offer me as they were low on cars (this was confirmed when I had a quick look around the parking). Now this is great customer service - well done Sixt.

SixtCustomerServices Dec 18, 2013 9:47 am

Hi Shanghighx,

Thank you for your post. We are very pleased to hear that you were happy with the standard of vehicle that you received for your recent rental with us. We always aim to exceed our customer's expectations and appreciate the positve feedback.

Best regards,

Gary Caudwell.


Originally Posted by Shanghighx (Post 21958281)
Booked: PDMR (BMW 520 NAVI)
Status: DIA
Received: BMW 530d Xdrive

I am not sure if this is technically an upgrade, but I was very pleased with the car, had it for 3 days and did a bit over 1000 km in it.
The car was fully decked out, including HUD and "Standheizung" which was really nice as it was already cold in Germany.


SixtCustomerServices Dec 18, 2013 10:22 am

Hi Vinotraveller,

Thanks for your post.

At Sixt, we always aim to provide the best customer service possible, and are very happy to learn that this was demonstrated during your recent rental in Toulouse.

I will also forward your feedback to the branch in Toulouse, as I am sure they will be pleased to read your positive feedback.

Many thanks,

Gary Caudwell.


Originally Posted by Vinotraveller (Post 21979547)
Another rental at Toulouse last weekend;

Sixt Express Card

Booked manual BMW 1 Series, was offered BMW 1 series or Merc A Class, or a free upgrade to Merc B Class or VW Tigran but went for the A Class (was auto with Satnav) as I needed to park in some small French villages. Lovely girl at desk even apologised that she didn't have anything more interesting to offer me as they were low on cars (this was confirmed when I had a quick look around the parking). Now this is great customer service - well done Sixt.


shady Jan 2, 2014 12:30 pm

no status with Sixt
@PHX
Booked: FCAR (Sonata)
Received: Mustang convertible^

Syme Jan 4, 2014 9:59 am

Edinburgh Airport

Sixt Platinum Card

Booked: CDMR, Astra / Focus / Golf or similar, requested diesel if possible.
Received: CDAR Vauxhall Astra Elite CDTI 2.0 auto with nav.

Technically an upgrade since it has nav and was an auto. Nice car, plenty of shove under the bonnet and plenty of buttons to press on the inside. Cream of the CDAR/CDMRs perhaps, but I've no idea what spec the Golfs have.

This was my first Sixt rental outside Germany. Good car, and great staff at the airport ^

El_Duderito Jan 7, 2014 6:08 am

Thought about renting with Sixt PHX and asked (via Facebook) what kind of convertibles/upgrades would be available as DIA when booking STAR (convertible).
Response (via email) came back within 24h with generous (CLAR->XCAR/XFAR) offer ^^
I won't look for other offers now.

SixtCustomerServices Jan 7, 2014 8:35 am

Hi El_Duderito,

Thanks for your post and your positive feedback. We, at Sixt, aim to provide the best possible service on every occasion, and are always happy to learn of a customer's positive rental experience.

Should you require any information or assistance in the future, please feel free to contact me directly.

Best regards,

Gary Caudwell.


Originally Posted by El_Duderito (Post 22102142)
Thought about renting with Sixt PHX and asked (via Facebook) what kind of convertibles/upgrades would be available as DIA when booking STAR (convertible).
Response (via email) came back within 24h with generous (CLAR->XCAR/XFAR) offer ^^
I won't look for other offers now.


xolinlevh Jan 14, 2014 4:38 pm


Originally Posted by SixtCustomerServices (Post 22102926)
Hi El_Duderito,

Thanks for your post and your positive feedback. We, at Sixt, aim to provide the best possible service on every occasion, and are always happy to learn of a customer's positive rental experience.

Should you require any information or assistance in the future, please feel free to contact me directly.

Best regards,

Gary Caudwell.

Hey Gary-

Quick question, i have a rental coming up from ATL this sunday-monday, 19-20. booked a ecar, as this is my first rental with you guys (and first as plat). Is there any way to request a specific upgraded car in advance? or just gotta wait and see. Id like an X5, and depending whats offered may even offer to buy upto it....

SixtCustomerServices Jan 15, 2014 4:58 am

Hi xolinlevh,

Please could you send me a private message with your reservation number along with your preferred vehicle that you would like to be upgraded into? I will then be able to add a request to the reservation. This is subject to availability, but the branch will do their best to locate your preferred vehicle for your rental.

Many thanks,

Gary Caudwell.

kahuna1993 Jan 15, 2014 11:30 am

fantastic upgrade- IMHO- in MIA ( oct-nov '13)
 
status: platinum with sixt
location: MIA, Miami airport Fl.
rental reservation: standard suv or SFAR for a very good price compared to local competition so first :-: for sixt there
offered : first upgraded to X3 BMW, car was ready and waiting to go but... my wife actually drives this same car at home so she( & I as the dessignated driver :D:D) really prefer a big SUV made in the US when renting anywhere in the US
actually driven : the young sixt- lady did all she could by calling around and she got the kind approval from her boss so we ended up with full supersize suv :a brand new, huuuuuge Suburban for the 2 of us ( and also 4 big and 2 small suitcases ). next :-::-: for sixt MIA making this vacation extra nice and already wondering what we will enjoy next rental in May '14.

xolinlevh Jan 16, 2014 4:40 pm


Originally Posted by SixtCustomerServices (Post 22157995)
Hi xolinlevh,

Please could you send me a private message with your reservation number along with your preferred vehicle that you would like to be upgraded into? I will then be able to add a request to the reservation. This is subject to availability, but the branch will do their best to locate your preferred vehicle for your rental.

Many thanks,

Gary Caudwell.

You have PM! thanks :)

ww88ww Jan 18, 2014 7:36 pm

I don't know if PCAR -> SFAR is an upgrade (S60 vs X1), but a friend of mine just received that at ATL. First time Sixt renter, and he's pleased with the car.

xolinlevh Jan 20, 2014 3:51 pm

- Plat (first rental after being status matched over)
- ATL Airport Pickup and returning to Atlanta Buckhead.
- ECAR - Hyundai Accent, Chevrolet Aveo, Ford Fiesta
- XFAR - BMW X5

GREAT first time experience with Sixt. Gary was great and status matched me over. Booked a basic car as i was expecting to only need it for one day, was able to request a X5 as an upgrade (if possible). Got to the counter at ATL, guy pulled up my reservation and was somewhat confused how my account was noted that i was a first time renter AND plat (till i explained status match). Much to my delight he mentioned that this morning they saw the X5 note on my reservation and actually didnt have an X5 on hand so had one sent over from the Buckhead location (where id be returning the car to anyway). at ~$40 a day easily the best deal, best service, best condition car ive ever gotten. Turned out i needed the car a few more days and they were easily able to extend my reservation out till Wednesday for next to nothing. Dont foresee myself ever going back to Hertz/Avis.....

SiberianTiger Jan 23, 2014 12:25 pm

Got upgraded, thank you :)


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