SQ doesn't love me anymore?
Sep 8, 2006, 2:28 am
#76
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Originally Posted by CGK
Okay, just discussed this NH lounges with another FTer. I went to the one near Gate 40s, from where SQ flights depart. But, there is another NH F Lounge by Gate 51-59. Which one did you go to last time Kiwi Flyer? Which one of the two is the best?
.......They are identical except that one you haven't been to is one great big area (like the SIN Lounge) and split into 2 sides. Don't forget to ask for your L'Occitaine and Fauchon. Funny I didn't see any nice grooming products in the SQ SIN F lounge showers guess I forgot to ask
!
Sep 9, 2006, 12:18 am
#77
Join Date: Mar 2001
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Posts: 2,221
Huh....should have asked for a bottle of DP for messing it up like that!! 
Originally Posted by CGK
PS: As many of you have know me, I don't expect any compensation from SQ for all the mishaps.
Sep 9, 2006, 10:28 pm
#78
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Join Date: Nov 2003
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Originally Posted by CGK
Okay, just discussed this NH lounges with another FTer. I went to the one near Gate 40s, from where SQ flights depart. But, there is another NH F Lounge by Gate 51-59. Which one did you go to last time Kiwi Flyer? Which one of the two is the best?
).
Sep 9, 2006, 10:55 pm
#79
Join Date: Mar 2003
Programs: BA GGL; AA LT Gold; AS 100K; DL MM GM; Hyatt G*list, Hilton Diamond; SQ silver
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Went to NH's lounge near the 50's gates and both CGK and I were thouroughly disapointed. The showers look like hospital issue and there were not kit but just some shampoo and shower gel in horrible plastic bags. We did ask for kits, but the attendents looked at us with a strange look of incomprehension of what were were asking them...
This does not give me a positive view of ANA's lounge
Now at ICN's SKL-F and there are nice showers. OK no kits either, but the showers are much nicer than ANA's
This does not give me a positive view of ANA's lounge
Now at ICN's SKL-F and there are nice showers. OK no kits either, but the showers are much nicer than ANA's
Sep 10, 2006, 1:42 am
#80
Join Date: Sep 2005
Location: BOM-SIN-EWR
Programs: UA*G (1K again), Sixt Plat, *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat
Posts: 8,606
Originally Posted by jjpb3
It seems to work most of the time, though.
As Kiwi Flyer points out, double-dipping increases the appeal of the PPS Club, while providing SQ with rich data on its most profitable customers, data that SQ can then use to track company performance in this segment. Double-dipping (when it works) also allows SQ to avoid two things: (1) the mileage liability on their balance sheet from the accumulation of award miles (PPS members would accumulate award miles most quickly because of their travel patterns); (2) the cost of customer dissatisfaction with KF's earn-burn ratio (the dissatisfaction would probably be highest among PPS members, because they would probably be more aware than the average KF member of the opportunity cost of using KF as their FFP).
As Kiwi Flyer points out, double-dipping increases the appeal of the PPS Club, while providing SQ with rich data on its most profitable customers, data that SQ can then use to track company performance in this segment. Double-dipping (when it works) also allows SQ to avoid two things: (1) the mileage liability on their balance sheet from the accumulation of award miles (PPS members would accumulate award miles most quickly because of their travel patterns); (2) the cost of customer dissatisfaction with KF's earn-burn ratio (the dissatisfaction would probably be highest among PPS members, because they would probably be more aware than the average KF member of the opportunity cost of using KF as their FFP).
Sep 10, 2006, 2:27 am
#81
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Originally Posted by DeltaFlyingProf
Went to NH's lounge near the 50's gates and both CGK and I were thouroughly disapointed. The showers look like hospital issue and there were not kit but just some shampoo and shower gel in horrible plastic bags. We did ask for kits, but the attendents looked at us with a strange look of incomprehension of what were were asking them...
This does not give me a positive view of ANA's lounge
Now at ICN's SKL-F and there are nice showers. OK no kits either, but the showers are much nicer than ANA's
This does not give me a positive view of ANA's lounge
Now at ICN's SKL-F and there are nice showers. OK no kits either, but the showers are much nicer than ANA's
Sep 10, 2006, 11:27 am
#82
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Join Date: Nov 2003
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They did ask.
Originally Posted by DeltaFlyingProf
We did ask for kits, but the attendents looked at us with a strange look of incomprehension of what were were asking them...
Sep 10, 2006, 5:56 pm
#83
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I read it KF...........can't believe they didn't get any. My last time through 2 weeks ago (used both lounges) they fell over themselves trying to be helpful. Asked for a shower, was given a key and L'occitaine travel bag(one for me and one for my sweety). Sat at a computer and they came by and asked me if I would like anything(in English). Had 2 Cappucinnos both served with chocolates on the side. Nice touch.........Un-even service is not what NH are about......Just find it hard to believe.
Sep 13, 2006, 1:36 am
#84
Join Date: Mar 2003
Programs: BA GGL; AA LT Gold; AS 100K; DL MM GM; Hyatt G*list, Hilton Diamond; SQ silver
Posts: 3,806
Thrird strike
CGK went to the NH F lounge with a NH F ticket and again asked for a kit. One more time, he got no kit from the shower attendant. Says he got the same attitude as he did when we travelled together.
Sep 16, 2006, 9:20 pm
#85
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An update
Originally Posted by DeltaFlyingProf
CGK went to the NH F lounge with a NH F ticket and again asked for a kit. One more time, he got no kit from the shower attendant. Says he got the same attitude as he did when we travelled together.
Okay, may be it was my lucky day.
But also, I dressed differently than prior visit. The reason I said this because on UA SFO-NRT, the FA thought I was Japanese. Again, before boarding the UA staff then later on the security check kept talking to me in Japanese. Well you know the drill right? Put your bags on the table, opened them, and let them go through your stuff, until she asked me to lift my rollbag. Then, I did not understand that what she wanted me to do, lift my rollbag. So, she said she did not realized I am not Japanese.PS: If the pax seated in 4E is an FTer, why just looked at me often, why not say hello to me...
PPS: Seated in 2K. Yeah, no privacy at all. I looked back and I can see it all, this guy who seated in 3K.
TPPS: I tried the noodle at NH F lounge. Small portion. Well everything seems small. As far as I remember, the noodle at SKL SIN food station, or the noodle bar at CX Lounge in HKG are bigger portion.
Nov 5, 2006, 10:01 am
#86
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Update on L'Occitane kits from NH F lounge
Since September, I had visited NH F lounge at NRT 10 times. I only got the kits just once, and the only one. 
Heard another FTer hits the jackpot everytime he goes there.
Heard another FTer hits the jackpot everytime he goes there.
Nov 5, 2006, 10:06 am
#87
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Join Date: Jul 2002
Programs: UA MM
Posts: 6,984
SQ doesn't love me this week
I have a waitlist for NRT-SIN SQ11 in J for more than a month. It has not cleared yet, with 3 days to go. And yes, SQ YVR as well as SQ SIN had been sending a push request, but failed. I am booked in D class. Unfortunately, I do have to travel that day due to prior commitment. Now I have to start to look for other airlines who can take me to SIN this Tuesday from YVR. 
Nov 5, 2006, 12:14 pm
#88
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Join Date: Nov 2003
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Originally Posted by CGK
Since September, I had visited NH F lounge at NRT 10 times
Originally Posted by CGK
I only got the kits just once, and the only one. Heard another FTer hits the jackpot everytime he goes there.
Heard another FTer hits the jackpot everytime he goes there. No problems for me getting the kit on my few visits.
Nov 5, 2006, 12:30 pm
#89
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Originally Posted by Kiwi Flyer
Trying to reach lifetime solitaire by the end of the year?
No problems for me getting the kit on my few visits.
No problems for me getting the kit on my few visits. Next week, since my SQ flight is not cleared in C, I will take UA instead through NRT. Thus another chance for the kits. And yeah, will pass there two more times before heading for Frankfurt.
Nov 6, 2006, 3:08 pm
#90
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[CRYING MODE ON]
SQ can't push my waitlist for NRT-SIN this Wednesday. So, no PPS sector earn this week.. Have rescheduled my flights just now. And, I will leave tomorrow early am on UA to SFO, then NRT, to go to BKK. SQ lost. UA gains.
SQ can't push my waitlist for NRT-SIN this Wednesday. So, no PPS sector earn this week..
Have rescheduled my flights just now. And, I will leave tomorrow early am on UA to SFO, then NRT, to go to BKK. SQ lost. UA gains.