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Time taken to transfer points to KF 2012 - 2020

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Old Jun 12, 2014, 8:08 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: louie-m
Up to 3 November 2016 (Post #346) as reported in this thread
  • AMEX Australia
    overnite Post #17
    overnight (Friday to Saturday, June 2020) post 566
  • AMEX New Zealand
  • overnight
  • AMEX Singapore
    overnight Post #228
    1 Feb night (Sun), 2 Feb morning (Mon) Post #161
    overnight (weekday) Post #155
    less than 24 hours Post #110
    12 Jul (Sat), 14 Jul (Mon) Post #94
    1 day Post #17
AMEX USA
Fri 9/28/18 2PM - Sunday evening (2 days 6hrs over weekend)
4 PM EST Sunday afternoon->2:45 AM EST Monday morning. Post#441
Thu PM, Fri AM Post #296
<24 hours, Post #295
Thu PM, Sun AM Post #294
Sun AM, Mon Post #251
Amex - 11am (Friday) -> 11pm+1 (~36 hours) Oct 2016
Fri 10:30pm -> Sun 3AM EDT online transaction (28 hours) initial transfer. Subsequent transfer took overnight.
Overnight - online Wed. at 5:05pm EDT, in account 10:00am Thurs.
Fri late night, Sunday early morning (~38 hours) Post #225
~12 hours Post #201 (Tuesday)
Overnight, at ~ 2:45AM EDT for first transfer #195, #198
Overnight Post #125
1-2 days Post #102
2 Sep (Tue), 4 Sep (Thu) Post #101
Late Fri, Sun afternoon Post #83
Less than 24 hours Post #82
Overnight Post #81
5 days Post #56
Sun night, Tue Post #52
19 Jun (Thu), 26 Jun (Thu) Post #49
20 Jun (Fri), 26 Jun (Thu) Post #48
3 days Post #47
5 days Post #30
12/20/16 <2days online
  • AMEX UK
1 day (10 hours to be exact and posted 01:00) #364
Requested ~17:00 29 Mar 2017 and transfer completed overnight #388
1 day (seems to post around 9am Singapore time following day) #522
overnight (Friday to Saturday and Wednesday to Thursday, June 2020) posts 566 and 568
  • ANZ Travel Visa Signature
    4 Jul, 20 Jul Post #311
    Mon 8th; Tue 16th #257
    Online 8 business days (posted on Wed) #256
    4 business days Post #115
    online 2 days Post #109
    online 3 days Post #35
    Online 20 days Post #312
    Online 19 days Post #311
    (ANZ seems to bulk sent requests to KF every 3 weeks on a Wednesday)
  • BCA co-brand Indonesia
    up to 10 days Post #88
Chase UR
  • 2018/Sept/28 Fri 11AM - 2018/Oct/3 Wed 8PM (5.5 days, 3.5 business days)
  • Tuesday 2018 MAY 29 Eastern 01AM. Showed up prior to Tuesday 11PM Eastern (less than 24 hours).
  • 11am (Friday) -> 11pm (~12 hours)
  • <48 hrs from Fri evening #287.
  • 1.5 hours Post #269
  • Same day 6 hours Post #265
  • 8 Jan, 15 Jan (7 days) Post #233
  • 2 hours (with chasing) Post #231
  • 24 hours Post #145
  • 4 hours Post #144
  • 30 hours (weekend) Post #143
  • 22 hours Post #131
  • 35 hours Post #130 (first time transfer)
  • Overnight Post #124
  • 5 hours Post #122
  • Less than 24 hours Post #110
  • 1-2 days Post #102
  • 9 hours Post #100
  • 48 hours Post #99
  • 19 hours Post #86
  • 6 hours (Saturday) Post #85
  • 7 hours Post #81
  • 3 hours Post #68
  • 2 days Post #47
  • 18 hours Post #29
  • 8 hours Post # 334 (Oct-10-2016)
  • 24 hours Post # 335 (Oct-11-2016)
  • 22 hours Post # 434 (Jan-12-2018)
Citibank HK
  • overnite Post #16
  • Citibank Malaysia
    Sat, Mon Post #263
  • Citibank Singapore
    2 working days Post #319
    27 Jul PM, 29 Jul PM Post #318
    Same day (4 hours) #260
    Next day Post #259
    Next day Post #258
    1 Feb night (Sun), 2 Feb morning (Mon) Post #161
    2 days Post #104
    2 Aug (Sat), 3 Aug (Sun) Post #95
    30 Jul (Wed), 5 Aug (Tue) Post #92
    40 hours Post #64
    Call centre, 1 day Post #44
    2 days Post #22
    1 day Post #21
Citibank Thank You points
  • Wednesday 2018 Nov 7, Eastern 11AM. Showed up prior to Thursday morning at 7am (less than 24 hours)
  • Friday 2018 Sep 28, Pacific 10AM. Showed up on prior to Saturday 2018 Sep 29 afternoon (around 24 hours)
  • Tuesday 2018 MAY 29 Eastern 01AM. Showed up prior to Wednesday morning Eastern (between 24 and 30 hours).
  • Tuesday 2018 JAN 04 Eastern 12PM. Showed up prior to Wednesday morning Eastern 9AM.
  • Sun 1/1/16 PM, completed Tues 1/3 AM, Post #366
  • Fri PM, Sat AM Post #282
  • 1-2 days Post #226
  • 30 hours Post #129
  • 1-2 days Post #102
  • 12 hours Post #91
  • Approx. 24 hours - 8 DEC 2015
  • 12/20/16 < 1 day online
  • Citibank Indonesia
    4 days Post #88
  • DBS Singapore
    Requests from Mon to Fri batched and sent to KF on Fri Post #57 (may no longer be the case)
    3 Sep (Sat), 6 Sep (Tue) Post #327
    Fri PM, Tue PM Post #300
    1 Jun, 2 Jun Post #299
    Same day Post #258
    Sun online, Tue T+2 Post #227
    overnight (weekday) Post #151
    26 Oct (Sun), 30 Oct (Thu) Post #126
    22 Oct (Wed), 25 Oct (Sat) Post #117
    1 day Post #104
    half a day Post#61
    24 Jun (Tue), 3 Jul (Wed) Post #57
    27 Jun (Fri), 1 Jul (Tue) Post #57
    4 days 3 days Post #16
HSBC Singapore
HSBC to KF transfers always credited on MondaysPost #116, Post #111, Post #164
16 Feb online, 23 Feb Post #261
2 Feb online, 16 Feb (Lunar New Year period) Post #261
Sun online, Tue (T+2) Post #227
Sun phone, Tue (T+9) Post #227
3 Feb (Tue) at 3.00pm, 9 Feb (Mon) at 9.00pm, phone redemption Post #164
26 Jun (Wed), 2 Jul (Wed) Post #57
about a week in batches Post#28,
phone about a week Post #36
  • HSBC Indonesia
2 weeks Post #314
  • HSBC UK
2-3 days Post #88
overnight (Tuesday to Wednesday, June 2020) post 568
  • HSBC USA
48 hours Post #209 [not on a Monday; Monday batch mentioned above may no longer be the case?]
  • Hyatt
    23 Apr (Sat), 28 Apr (Thu) Post #283
    1 Jul (Tue), 8 Jul (Tue) Post #73
  • Hyatt
    23 Apr (Sat), 26 Apr (Tue) Post #283
  • Maybank Malaysia
    sometimes more Post #33
    2 days Post #23
  • Le Club Accor
    2-3 days Post #20
  • Shangri-la Golden Circle
    about 3 weeks Post #228
  • Standard Chartered Singapore
    26 Apr (Tue), 4 May (Wed) Post #290
  • Starwood
    2017
    Requested: Sunday 6/18/17 @ 16:00 EST; Miles deposited in Krisflyer account: Friday 6/30/17 (sometime before 08:00 EST) after multiple calls to Krisflyer and SPG #409
    Requested 16 MAR (THU) @ 2032 Pacific and 17 MAR (FRI) @ 2048 Pacific. Posted sometime between 19 MAR (MON) 1300 and 2200 SST. Post# 384.
    2016
    Req: 19 Oct (Wed.), Received: 24 Oct. (Mon.) US Time. Post #343
    1 Jun, 5 Jun PM Post #298
    3 Apr, 26 Apr Post #278
    2015
    Sun, Tue (T+1) Post #228
    Sun, Mon (T+1) Post #227
    31 Aug (Mon USA time), 6 Sep (Sun USA time)
    30 Jan (Fri), 4 Feb (Wed) Post #159
    7 Jan (Wed), 12 Jan (Mon) Post #157
    17 Jan (Wed), 2 Feb (Mon) Post #157
    2014
    24 Nov (Mon), 12 Dec Post (Fri) #145
    28 Nov (Fri), 4 Dec (Thu) Post #127
    11 Jun (Wed), 17 Jun (Tue) Post #47
    6 days Post #21
    1 week Post #80
    14 days Post #78
    11 days Post #74
    11 Jun (Wed), 17 Jun (Tue) Post #47
  • Tap for More Points
    Instant Post #252
  • Priority Club
    11 Jan (Mon) by phone; 18 Jan (Mon) #255
    8 Jan (Fri) PM; posted 15 Jan (Fri) PM - 1 week Post #250
    3 weeks Post #15
  • UOB Singapore
    21 Aug (Sun), 23 Aug (Tue) Post #325
    Sat online, Tue Post #262
    Sun online, Tue (T+2) Post #227
    3 working days Post #139
    3 working days Post #136
    2-3 days Post #134
    overnight Post #119
    24-48 hours Post #105
    9 Aug (Sat), 12 Aug (Tue) Post #96
    26 Jun (Thu), 2 Jul (Wed) Post #59
    Online 19 hours - Transfer by 8pm, In 3pm next day, Post #41
    overnite, Post #31
    1-2 days Post #27
    7 days Post #25
    2 days Post #19
    4 days Post #16
  • Virgin Australia
    12/20/16 Instant
  • Westpac Altitude (Australia)
    6 Hours #529
  • St George Amplify (Australia)
    12 Hours


If possible, in addition to the number of days it took, please post DAY on which you initiated transfer, and the DAY it posted, as well as whether it was online or on phone redemption to get a better fix



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Time taken to transfer points to KF 2012 - 2020

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Old Nov 24, 2014, 9:34 am
  #151  
 
Join Date: Feb 2013
Location: Sacramento
Programs: Globalist Hyatt, Platinum AA, Platinum Delta
Posts: 66
Email confirmation (from chase) UR transfer had been initiated to KF :

Sat, Nov 22, 2014 at 9:16 PM


Email Confirmation from SIA that mileage has been deposited (the email thanked me for my first transaction):

Mon, Nov 24, 2014 at 3:36 AM


All PST
Speedis1 is offline  
Old Nov 24, 2014, 1:53 pm
  #152  
 
Join Date: Oct 2005
Programs: UA 1K, Hertz 5*, IHG RA, Hyatt Diamond, Amex Plat, SPG Gold
Posts: 717
Initiated UR transfer at 4pm on 11/19 and KF posted by 830pm so 4 hours.
silver-tls is offline  
Old Nov 24, 2014, 7:30 pm
  #153  
 
Join Date: Apr 2012
Location: NYC, LAX, HKG
Posts: 286
Initiated transfer from both SPG and UR: Mon, Nov 24, 2014 at 9:30PM EST.

My first transfer into KF. Will report back.

EDIT: Points from UR arrived, Mon 11/25 9:40PM EST. Still waiting for SPG.
EDIT: Points from SPG arrived, Tue 12/02 6:00PM EST. All done.

Last edited by mcdullhk88; Dec 2, 2014 at 7:37 pm
mcdullhk88 is offline  
Old Nov 24, 2014, 8:13 pm
  #154  
 
Join Date: Oct 2008
Posts: 114
Thumbs down

Sigh, my miles are still not posted on KF after my UOB conversion on 2nd Nov..
slacker is offline  
Old Nov 25, 2014, 12:51 am
  #155  
 
Join Date: Aug 2010
Location: SYD
Programs: QF WP
Posts: 1,799
Some months ago, I filled out the form to have my AsiaMiles linked to the DBS card, and transfer a bunch of miles over. They transferred by mistake to KF, which happened in a couple of days. When I called them up, they reversed it in a couple of days as well, and then the AM appeared. So I think the manual form is really just to get a signature, rather than having a completely outdated process.
Awesom Andy is offline  
Old Nov 25, 2014, 2:35 am
  #156  
 
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,820
Originally Posted by Awesom Andy
So I think the manual form is really just to get a signature, rather than having a completely outdated process.
Yeah it's just for the initial linkage of accounts.

Afterwhich everything is done online.
lcpteck is offline  
Old Nov 26, 2014, 11:22 pm
  #157  
 
Join Date: Oct 2008
Posts: 114
Thumbs down

Originally Posted by slacker
Sigh, my miles are still not posted on KF after my UOB conversion on 2nd Nov..
Miles finally posted a few hours back, but only half of the miles was posted.
The number of miles is the same as the UNI$ redeemed (it should be 2 KF = 1 UNI$).
slacker is offline  
Old Nov 26, 2014, 11:31 pm
  #158  
 
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,820
Originally Posted by slacker
Miles finally posted a few hours back, but only half of the miles was posted.
The number of miles is the same as the UNI$ redeemed (it should be 2 KF = 1 UNI$).
Wow, better followup with UOB and SIA.
lcpteck is offline  
Old Dec 12, 2014, 12:33 am
  #159  
 
Join Date: Aug 2010
Location: SYD
Programs: QF WP
Posts: 1,799
To add to the reports, I transferred from DBS yesterday (Thursday) at 4.30pm, and the miles appeared in the account today (Friday) at about 11.30am. Only if other banks could do the same.
Awesom Andy is offline  
Old Jan 30, 2015, 10:55 am
  #160  
 
Join Date: Nov 2011
Posts: 12
I transferred SPG point to KrisFlyer on 1/15 and they have not posted. I called SPG and they said they sent them to Singapore for processing 12 days ago. So, I called Singapore Airlines and they said it will be up to 6 - 8 weeks for them to be in my account. I told her that in the past it only took 7 - 10 days. She looked at my account and said that those had been "expedited" and these recent transfers will not be (but no explanation why), and to wait at least another two weeks. So, I hope that this is particular to my situation and you get your miles faster than me. It appears that the slowdown is on Singapore Airlines side of the court and not SPG.
drlex is offline  
Old Jan 30, 2015, 12:45 pm
  #161  
 
Join Date: Sep 2010
Location: Chicago
Programs: Hyatt Glob; UA 1K; BonVoyage LTT (RIP SPG); HH Dia; JX Insighter
Posts: 1,643
SQ is now quoting 6-8 weeks for SPG transfers. My Jan 15 transfer has still not posted.
CLEguy is offline  
Old Jan 31, 2015, 6:15 pm
  #162  
 
Join Date: Oct 2010
Programs: AS gold
Posts: 228
Initiated a transfer request on a Tuesday in the states. Points showed up 36 hour later.
macfadsj is offline  
Old Feb 1, 2015, 6:59 pm
  #163  
 
Join Date: Aug 2012
Posts: 46
I've done 3 transfers in the last 2 months, the first two arrive a couple days after. The last transfer done on 17th January, has still not shown up. I called KF to ask and they said they can't do anything about it and can't see anything.

I called SPG, they said it can take up to 4 weeks, and I would just have to wait for them...
TheKeeper is offline  
Old Feb 1, 2015, 7:00 pm
  #164  
 
Join Date: Aug 2012
Posts: 46
Originally Posted by CLEguy
SQ is now quoting 6-8 weeks for SPG transfers. My Jan 15 transfer has still not posted.
Same for me, called SPG and they said 4 weeks. I made my transfer on the 17th January. Still not posted.
TheKeeper is offline  
Old Feb 1, 2015, 7:14 pm
  #165  
 
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,820
Originally Posted by TheKeeper
I've done 3 transfers in the last 2 months, the first two arrive a couple days after. The last transfer done on 17th January, has still not shown up. I called KF to ask and they said they can't do anything about it and can't see anything.

I called SPG, they said it can take up to 4 weeks, and I would just have to wait for them...
Yeah there seems to be delay on recent transfers from SPG, there's a thread in SPG Forum about it.
lcpteck is offline  


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